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Relaytech Reviews 106,548

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TrustScore 4 out of 5

4.0

Shipping Company
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Review summary

Created with AI, based on recent reviews

Looking at 93,524 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and the helpful, professional staff who are always ready to assist. Many people appreciate the clear and consistent communication regarding delivery times and updates, often noting the efficiency and speed of the delivery process. However, some customers were dissatisfied with aspects of the delivery service, mentioning issues such as parcels being left at incorrect addresses, thrown over fences, or not placed in designated safe locations. There were also occasional reports of drivers not ringing the doorbell or packages arriving slightly damaged.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the quick delivery times, polite... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be fast, efficient, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the politeness,... See more

Product

People report ambiguous experiences with products. Many customers received their items on time and in perfect... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report that their package was delivered on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The notifications on progress of delivery were great - even a little over the top. The only reason for 4 stars instead of 5 was that the driver did not ring the bell. He left it on the doorstep, to... See more

Rated 4 out of 5 stars

Package delivered as expected and with friendly service, slight drawback, Package slightly squashed. Internal item ok ,so no problem!

Rated 4 out of 5 stars

Relay is ok but all deliveries would have to be home delivered as I don’t have a relay pick up point near me

Rated 4 out of 5 stars

No indication that delivery had been made other than the arrival of an email. No knock on the door. No ring on the bell. Otherwise, on time and left safely.

Company details

  1. Shipping Company

Written by the company

Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.

Contact info

4.0

Great

TrustScore 4 out of 5

107K reviews

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