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JustFly Reviews 201,465

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TrustScore 4 out of 5

4.1

Flights Search Site
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Review summary

Created with AI, based on recent reviews

Evaluating 7,235 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the website and app easy to navigate and use for booking flights. Many appreciate the straightforward booking process and the ability to find reasonable prices and multiple flight options, often at the last minute. Reviewers frequently highlight the efficiency and speed of the service, making their travel arrangements smooth and hassle-free. However, some people were dissatisfied with aspects of the booking process and pricing, noting issues like unexpected additional fees for changes or luggage, and discrepancies between the site's information and the actual carrier's policies. A few also mentioned difficulties with the app's design and the inability to cancel bookings even immediately after purchase.

What people talk about most

Booking process

Consumers have mixed experiences with the booking process. While many reviewers find it easy and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found good deals and reasonable prices, with... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of navigation and user-friendly... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found the site easy to navigate and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was disappointed that I had nowhere to put in my TSA pre check # I tried going to the American Airline and Delta website and still no luck. My flight isn’t until August 10th if there’s any way that... See more

Rated 4 out of 5 stars

It's doing well now n it's easy to do my flight the other agent they asked the passport number n lot of things hope everything it's go well when we flight to my island I'll give a full ⭐ when it's no... See more

Rated 4 out of 5 stars

Overall, it is easy to do the search o that site. Prices are good, slightly cheaper than buying directly from the airline. Easy payment process, but... They offer a coupon code to be used at the chec... See more

Rated 4 out of 5 stars

Well, of all the website I have visited, this is the only one that provided me affordable rate. Also the payment method is also good, but the interest rate is a little too high.

Company details

  1. #42 of 50 best companies in Flights Search Site
  2. #170 of 199 best companies in Travel Agency

Written by the company

JustFly was created by a team of technological experts with many years of experience in the travel industry. We believe our platform is second to none when it comes to issuing low cost tickets efficiently in a user-friendly environment. We have partnered with over 400 airlines to deliver the best prices possible to our customers. Our team of travel agents is ready to assist you on the phone you can rest assured we're with you every step of the way to make sure your vacation is flawless.

Contact info

4.1

Great

TrustScore 4 out of 5

201K reviews

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Rated 1 out of 5 stars

Justfly.com is a scam

Justfly.com is a scam. Save yourself the trouble of thinking they are legit. Do not purchase anything from them. Book your flight directly through the airline. This 3rd party booking site is absolutely awful.

May 4, 2026
Unprompted review

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