I purchased a Priority Skyline electric bike. Buying online was a pleasure - Priority provides tons of information for both pre and post purchase. Amazed the bike arrived in just a few days. The bik... See more
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Priority Bicycles is on a mission to make cycling easier. We've reimagined the bicycle through innovative design and engineering, creating a line of bicycles, from a rust-proof beach cruiser to a high performance commuter, that are easy to assemble, easy to ride, and require no routine maintenance.
174 Hudson Street, 10013, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Easy purchasing process overall with incredibly fast shipping. Every step of the process was easy & excellent!
Priority answered a request to the support email - asking for information about a part. They responded with a couple good questions leading to solving the issue with a simple part.
The bike arrived very well packaged and without any damage. With the model specific video assembly instructions the bike was easy to put together. The bike is very high quality for the price. The components are all high quality. The pinion smart.shift and carbon belt drive means shifting is smooth and pedaling is absolutely silent. I was nervous ordering a bike without riding it first, but after 200 miles in the saddle I declare I love my new Gemini!
Delivery was fast, easy to assemble, great bike!
Great bike which suited our needs perfectly. Customer service was exceptional!
I love the bicycle! It was easy to assembly and rides well! Happy I learned about your company, thank you!
Customer service is always available and very responsive
Easy to purchase online and have set done at my local bicycle shop.
Great experience. This bike is the definition of quality. Very impressed with every aspect of my purchase.
As always, helpful with the details. Not all online folks can do what Priority does.
This is the most amazing bicycle I've I ever seen! I purchased one for my Granddaughter for her 10th birthday her older brother picked out the color. The bike showed up in 3 days not 3 weeks. Assembly was pretty straightforward and the shipping box was out of this world I even received touch-up paint. Granddaughter received her new bike on her 10th birthday and now she's speed racer! The bike never sits in the yard she always parks it inside the garage at home. A very special bike for a very special person! Best decision I have ever made!
Very prompt and informative responses. I got answers for all my questions and very pleased with Priority superb services and customer service assistance. Priority 8 is a great bike, reasonably priced with nice design. My son loves it. Easy to operate and very clean (no greasy chain and gears). I highly recommend Priority product and plan to make purchases in the future.
Great company to deal with. Quality bikes.
My daughter learned to ride a two-wheeler on a 16” and the Priority Start 20 was the perfect next bike for her. It arrived quickly and was easy to assemble. She’s been begging to ride every day since we got it. Customer service has also been excellent. I would definitely buy from this company again.
I bought a blue Priority Bruiser belt drive bike. I was a bike messenger downtown Chicago for 8 and 1/2 years. I have rode Just about every brand of '80s and '90s mountain bikes on my job. I put thousands of miles on some of those bikes downtown Chicago. I've had Trek, specialized, Cannondale, Raleigh, Giant. All I can say is after trying a pinion gear with a belt drive I don't ever, ever want to see a derailleur again. Smoothest nicest ride I've ever had. If you don't own a priority bike give one a try you won't regret it.
Bike arrived when you said it would. Package was not damaged and the bike was well protected. It was easy to put together, and it is such a nice, well-built bike! Lighter than I realized and the belt drive is awesome! We will be ordering another one soon!
I absolutely love my Priority Current Plus E-Bike! The customer service was fantastic, resolving my issue effortlessly. I truly appreciate it—thank you for exceeding my expectations!
I love the product and sustomer service. The customer communicated with me when I had an issue and have been very supportive. That is what I look for to repurchase other items. Thank you1
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