Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clear descriptions of different power meters on their website, with easy information on comparability. Written like people who understand bikes. In the US, seems like the easiest way to get the Favero... See more
Company replied
Power Meter City are the experts and the most reliable source for anything associated with a crankset. Easy ordering at fair prices and fast shipping. These folks are awesome!
Company replied
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more
Company replied
Company details
- #1 of 29 best companies in Bike Accessories Store
- #1 of 49 best companies in Bicycle Store
- #1 of 77 best companies in Sporting Goods Store
Written by the company
Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
Contact info
27111 Aliso Creek Road, Suite 165, 92656, Aliso Viejo, United States
- (949) 535-3742
- sales@powermetercity.com
- powermetercity.com
5.0
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Part came right away
May 17, 2026
Reply from Power Meter City
Thank you for your review! We're happy to hear your part arrived quickly. We appreciate your support and hope to help again in the future!
Reply from Power Meter City
Thank you! We're glad everything went smoothly from start to finish. We appreciate your support!
Fast shipping greatly appreciated.
May 23, 2026
Reply from Power Meter City
Thank you for your feedback! We're happy the fast shipping was appreciated. Enjoy your ride, and thanks again for choosing Power Meter City!
Great information and great service.
Great information and great service. Easy to get the product I needed. thank you
May 15, 2026
Reply from Power Meter City
Thank you! We're glad our information and service helped make the process easy and straightforward. We appreciate your business and support!
Easy to order
Easy to order. They had the product I was looking for. Fair price. Shipping was quick. Product worked great. No complaints.
May 21, 2026
Reply from Power Meter City
Thank you for your review! We're happy to hear you found exactly what you needed at a fair price and that everything arrived quickly and worked perfectly. We appreciate your support!
Easy shopping experience and great…
Easy shopping experience and great communication with prompt shipping. Can’t improve on that.
May 14, 2026
Reply from Power Meter City
Thank you for the great feedback! We're glad you had an easy shopping experience along with prompt communication and fast shipping. We truly appreciate your support!
Reply from Power Meter City
Thank you! We appreciate the straightforward review and are glad you enjoyed the fast delivery and product. Thanks again for choosing Power Meter City!
Power Meter City is awesome!
Power Meter City are the experts and the most reliable source for anything associated with a crankset. Easy ordering at fair prices and fast shipping. These folks are awesome!
May 19, 2026
Reply from Power Meter City
Thank you so much for the incredible feedback! We take great pride in being a trusted source for cranksets and power meter components. We're glad the ordering process, pricing, and shipping all met your expectations. Your support means a lot to us!
Reply from Power Meter City
Thank you for your feedback! We're glad your delivery arrived quickly. We appreciate your support!
Reply from Power Meter City
Thank you! We're happy to hear you had a great experience with our shop and enjoyed the quick shipping and delivery. We appreciate your support!
Power Meter City provided an excellent…
Power Meter City provided an excellent experience from start to finish. The product arrived quickly, was packaged well, and was exactly as described. I really appreciate the fast shipping and the accuracy of the order. It’s great to work with a company that understands cyclists and delivers dependable service. Highly recommend Power Meter City for anyone looking for quality cycling components and a smooth purchasing experience.
May 14, 2026
Reply from Power Meter City
Thank you for the amazing review! We're glad everything from shipping to packaging and order accuracy met your expectations. It means a lot to hear that our passion for cycling and dependable service stands out. We truly appreciate your recommendation and support!
What made my experience great was you…
What made my experience great was you had my Campy front 50-34 chainrings (in stock) Then you shipped then so fast!! Very satisfied, I will be buying more components in the future from Power Meter City! Sincerely, Phil Ochoa
May 17, 2026
Reply from Power Meter City
Thank you, Phil! We're thrilled we had your Campagnolo chainrings in stock and could get them shipped out quickly for you. We truly appreciate your support and look forward to helping with your future upgrades and components!
Power Meter City provides all the…
Power Meter City provides all the information required to make an informed decision when considering a power meter.
After I decided what I wanted they shipped it promptly and made certain that I was aware of support availability in the event I needed help with installation. Installation was straightforward and everyone is working great.
I’m going to purchase another unit from them very soon.
David
May 17, 2026
Reply from Power Meter City
Thank you so much for the thoughtful review, David! We're glad the information on our site helped you make a confident decision and that installation went smoothly. Providing support before and after the sale is very important to us. We truly appreciate your trust and look forward to helping you with your next power meter soon!
Reply from Power Meter City
Thank you! We're happy to hear everything arrived exactly as expected and at a reasonable price. Enjoy the ride, and we appreciate your support!
Customer service was over the top
Customer service was over the top. They understood the urgency and put the order a priority
May 15, 2026
Reply from Power Meter City
Thank you for the kind words! We're glad our team could help prioritize your order and provide the support you needed. We truly appreciate your trust in Power Meter City!
Amazing customer service and quick…
Amazing customer service and quick shipping.
May 8, 2026
Unprompted review
Reply from Power Meter City
Thank you for the kind words! We're glad you experienced amazing customer service and fast shipping. We look forward to helping you again in the future!
I was able to quickly locate the item I…
I was able to quickly locate the item I needed on the website, select the item, purchase the item, and 3 days later I had the item, and it worked. 5 stars from me!
May 12, 2026
Reply from Power Meter City
We appreciate your review! Happy to hear our website made it easy to find exactly what you needed and that everything arrived quickly and worked perfectly. Thank you for the 5 stars!
Reply from Power Meter City
Thank you for the great feedback! We're glad you had a positive experience and enjoyed the lightning fast shipping. We appreciate your support!
This is my first time Power Meter City
This is my first time Power Meter City. It was an amazing experience for me. First they had the power meter I needed. Easy to order and shipped right away. I got the tracking number on Friday it said it would be here on Monday! I was like wow that quick. Unfortunately UPS had a problem and it showed up yesterday (Tuesday). But that was on UPS NOT Power Meter City. I will definitely use them again and refer friends to them as well. Thank You PMC!!
May 13, 2026
Unprompted review
Reply from Power Meter City
Thank you so much for the thoughtful review and for choosing Power Meter City for the first time! We're thrilled to hear you had an amazing experience and that the ordering process was smooth and easy. While we're sorry for the UPS delay, we appreciate your understanding and are glad your power meter arrived safely. Thank you for recommending us to your friends. We truly appreciate your support!
above and beyond…
They really went above and beyond to make sure my order was successful and exactly what I needed.
May 8, 2026
Reply from Power Meter City
We truly appreciate your kind words! Going above and beyond to ensure our customers get exactly what they need is always our goal. Thank you for trusting Power Meter City!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.