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TrustedTech Reviews 841

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and efficient. The customer service is frequently highlighted as exceptional, with many appreciating the quick responses and dedicated support, even after sales. The service provided is often described as excellent, with consumers noting the ease and speed of purchasing, downloading, and installing products. Reviewers are particularly impressed with the smooth user experience and the reliable activation process. However, some customers also noted issues with receiving product keys or activation links, and a few reported dissatisfaction with the functionality of certain products or the availability of 24/7 technical support.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the competitive pricing and the ease... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team's responsiveness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process very easy, from website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jessica Siu is professional, informed, empathetic and supports us in every way whenever we need assistance. She responds promptly, guides and helps us over our goal line. Gets us the best value for... See more

Rated 5 out of 5 stars

To avoid eternal MS Office subscriptions (pretty common these days), I wanted a legit version of MS Office 2024 software for my new HP laptop to work with Windows 11. Primary use is for home office. I... See more

Rated 5 out of 5 stars

My experience was made great even before I made my purchase; I called the tech team who answered right away, spoke excellent English, knew the answers to all my questions and helped me decide on which... See more

Rated 5 out of 5 stars

I have made multiple purchase of Microsoft products including a $99.99 subscription but nothing work, I think when one paid for subscription, one should be able download the subscription product thro... See more


Company details

  1. #12 of 22 best companies in Business and IT Consulting Agency
  2. #5 of 27 best companies in Cloud Computing Service
  3. #35 of 340 best companies in Software Company

Written by the company

TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

841 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

well not only did you charge one…

well not only did you charge one account for one website but you did it on three other websites. so you took me for over 300.00 dollars and i never asked for any help. When I called all the numbers i got hold of the same person.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended for Office 2024

It was easy and discounted, the price was good, and the installation went smoothly. Definitely a trusted deal and a decent website to get Windows Office. Office 2024 at the best price.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Adobe pro 2020 was a piece of crap

I purchased Adobe pro 2020 and was only able to use one feature. Called for support and was told they could not help or refund the cost. I expect all of the features to be available and was sorely disappointed. False adverstising and non existent customer support.

May 11, 2026
Unprompted review
TrustedTech logo

Reply from TrustedTech

Hi Tony,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. After reviewing the call recording, it appears the product had not yet been fully activated, and our representative was attempting to assist with the setup process before you disconnected the call.

We have also attempted to reach you multiple times to provide proper assistance and help ensure all features are working correctly. Our goal is always to make sure our customers receive the full functionality of their purchase and the support they need.

Please reach back out to us at your convenience so we can help complete the activation process and work toward resolving this for you.

TrustedTech,

Rated 1 out of 5 stars

Have not received an email for product…

Have not received an email for product or activation in over an hour. 24/7 tech support only has office hours from 6 am to 4 pm pacific standard time. No help for late night It departments trying to solve technical problems.

April 22, 2026
Unprompted review
TrustedTech logo

Reply from TrustedTech

Hi James,

Thank you for your feedback, we understand how frustrating delays can be, especially when you're working on time sensitive IT tasks.

After reviewing your order, we found that the item purchased (a 2-core pack of Windows Server 2022 Standard) does not meet Microsoft’s minimum licensing requirements (16-Cores) to activate a valid server license. This requirement is noted on the product page, as a minimum number of core licenses must be purchased for proper license fulfillment and activation.

Because of this, your order required manual review by a support specialist, which caused the delay you experienced. To prevent any issues with licensing delivery, the order was ultimately canceled and fully refunded.

If you'd like assistance selecting the correct license or have any other questions, we’d be happy to help ensure everything is set up properly.

TrustedTech,

Rated 5 out of 5 stars

Fraud!

This was a horrible experience! my ctivation code does not work

April 20, 2026
Unprompted review

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