Jersey Watch Reviews 1,083

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent customer service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the quick response times, noting that their questions are answered promptly and efficiently, often within minutes or hours. The service provided is frequently described as top-notch, with consumers finding the website easy to use and the overall experience smooth. Some people were dissatisfied with the platform, finding it confusing, and felt that customer support did not provide clear assistance. A few other people also felt that help over the weekend was occasionally needed.

What people talk about most

Response time

Reviewers highlight positive aspects of response time, consistently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the support team for... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, responsiveness,... See more

Service

Clients share positive opinions on service, consistently highlighting outstanding customer support. Many... See more

Website

Consumers find the website to be a positive experience, highlighting its user-friendly design and intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using JerseyWatch to manage our track club and it’s been a game-changer. The platform makes it incredibly easy to build a clean website, register athletes, and collect payments all in one... See more

Company replied

Rated 5 out of 5 stars

The Jersey Watch support team is truly top-tier—always friendly, prompt, and incredibly helpful when needed. It’s clear they care about their users and are committed to making the experience smooth an... See more

Company replied

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I had a very important issue come up at 5:15 on a Friday afternoon before a long Holiday weekend. Hilary got back to me in minutes, problem solved!

Company replied


Company details

  1. #1 of 340 best companies in Software Company
  2. #5 of 247 best companies in Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Super quick response time

Super quick response time. We have loved using Jersey Watch for our Orange County, CA Water Polo Club.

May 22, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review! We're really glad to hear that our Customer Care team responded quickly and was helpful for your Water Polo Club's website!

Rated 5 out of 5 stars

Quick problem resolution

I had a very important issue come up at 5:15 on a Friday afternoon before a long Holiday weekend. Hilary got back to me in minutes, problem solved!

May 22, 2026
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Reply from Jersey Watch

Thanks so much for the 5 star review, Mark! We're so glad to hear that our team was able to help quickly on Friday afternoon!

Rated 5 out of 5 stars

Customer Service is The BEST

We’ve had a fantastic experience with Jersey Watch. Most importantly, they’re always available to help and it is easy to talk to a person to get help.

May 19, 2026
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Reply from Jersey Watch

Thanks so much for the great review! We’re really glad to hear you’ve had a great experience with our support team!

Rated 5 out of 5 stars

They have been very helpful and…

They have been very helpful and incredibly fast with their responses. We’ve been extremely pleased with the level of customer service

May 19, 2026
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Reply from Jersey Watch

Thanks so much for the great review, Valerie! We’re really glad to hear you’ve had a great experience with our support team. We always try to be quick, helpful, and easy to work with, so it means a lot to hear that feedback!

Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service ! I ask one thing and it’s done in seconds

May 18, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Norm! We're really glad to hear that our Customer Care team responded quickly and was helpful.

Rated 5 out of 5 stars

The Upgrade and Service We Were Looking For

Switching to Jersey Watch has been a great experience for our organization. Their features are a major step up from where we previously hosted our website, and I especially appreciate how easy it is to make edits on the fly from my phone when needed.

I’ve also had consistently excellent experiences with their help desk and customer service team. First, it’s refreshing to be able to speak with an actual human when problem-solving. Second, their team is attentive, responsive, and genuinely helpful throughout the process. Anytime I’ve had questions or needed assistance, they’ve been quick to respond and work through solutions.

One thing I’ve really appreciated is that they’re also open to feedback and suggestions on ways to improve their system, which says a lot about how much they care about their users’ experience.

From the platform itself to the customer support team, I would absolutely recommend Jersey Watch. 5/5 experience.

May 6, 2026
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Reply from Jersey Watch

Thank you so much for the thoughtful review, Jen! We’re really glad to hear the switch to Jersey Watch has been such a positive upgrade for your organization.

We also truly appreciate the kind words about our support team. Providing real, responsive human support is something we care a lot about, and it means a ton to hear that your experience has reflected that. Thank you as well for sharing feedback and suggestions along the way.

We’re excited to keep working with you and really appreciate the recommendation! 🙌

Rated 5 out of 5 stars

Bomb!!

Excellent design, easy website navigation, communication awesome

May 13, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

Rated 5 out of 5 stars

The customer service of Tim and Hilary…

The customer service of Tim and Hilary along with the promptness and professionalism of the Jersey Watch Family it’s always a pleasure working with them.

May 5, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review and the kind words, Karl! We're so glad to hear that you had a great experience with our team and we look forward to continuing working together!

Rated 5 out of 5 stars

Courteous

Courteous, great response time, efficient

April 22, 2026
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Reply from Jersey Watch

Thank you for leaving us a five-star review, John! We really appreciate hearing that our team was courteous and quick to help!

Rated 5 out of 5 stars

Great customer service

Customer service has been better than expected.

Response time for getting help has been good. Wish there was help over the weekend at times, but definitely not a deal breaker, just need to plan better.

Services are easy to use and pretty self explanatory once set up.

April 27, 2026
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Reply from Jersey Watch

Thanks for the 5-star review, Rebecca! We’re glad to hear our customer service has exceeded expectations and that response times have been helpful. We also understand the note about weekend support. We’ve recently expanded our support hours and will continue to keep this in mind as we grow.

If there’s ever anything you need, feel free to reach out to us at help@jerseywatch.com, we’re always happy to help!

Rated 5 out of 5 stars

I reached out to Jersey Watch when I…

I reached out to Jersey Watch when I needed help with our website. They responded quickly and effectively communicated and explained exactly to help me. They already have great supports built into their platform, but every time I’d reached out for support I’ve had efficient and effective support!

April 23, 2026
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Reply from Jersey Watch

Thank you for the kind words, Allison! We’re so glad to hear our team has been quick to respond and able to clearly walk you through what you needed. It means a lot to know the built-in tools are helpful, and that our support team has been there when you’ve needed a little extra guidance.

If there’s ever anything else we can help with, feel free to reach out to us at help@jerseywatch.com. We’re always happy to help!

Rated 5 out of 5 stars

I was a complete beginner…

I was a complete beginner and they literally helped with ever single issue I had. I would recommend anyone who manages a team to use Jersey Watch!!!

April 17, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review and the kind words, Glen! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

Rated 5 out of 5 stars

Prompt and Efficient

Kelly was prompt and efficient with making the changes we need to make our website more user friendly!

April 16, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Ricky! We're happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Always quick to respond and very…

Always quick to respond and very friendly and helpful!

April 14, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Phe! We're happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

I have been using Jersey Watch since…

I have been using Jersey Watch since February.
If I had know how easy it would be I would have started sooner. The communication with the support staff is quick and reliable and they listen to my needs and have no problem helping and supporting my needs.
Would recommend them to anyone needing a sports site!

April 9, 2026
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Reply from Jersey Watch

Thanks so much for the kind words, Joanne! We’re really glad to hear how easy the transition has been for you 😊

Our Customer Care team works hard to be responsive and helpful, so it means a lot that you’ve had a great experience with support.

Rated 5 out of 5 stars

The team is super responsive

The team is super responsive. I have been very happy with the service and reaffirmed in my decision to invest in their platform.

March 31, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Ray! We're super happy to hear that you had a great experience with our Customer Care team and you're happy with your website!

Rated 5 out of 5 stars

The payment processing is seamless

The payment processing is seamless, and the reporting features make it so easy to keep track of of our players and fees

February 27, 2026
Unprompted review
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Reply from Jersey Watch

Thanks so much for the review, Ryan! We really appreciate hearing that it's been easy to keep track of players and fees through the registration feature!

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