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Planet of the Vapes Reviews 23,518

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TrustScore 4.5 out of 5

4.6

Vaporizer Store
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Review summary

Created with AI, based on recent reviews

Looking at 4,448 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, often describing them as sturdy, well-made, and exceeding expectations. Many people appreciate the fast shipping and efficient delivery service, noting that orders often arrive quickly and in perfect condition. The customer service is consistently praised for being prompt, helpful, and supportive, with many consumers feeling well taken care of and enjoying a positive shopping experience. However, some customers also noted issues with shipping, experiencing long delays or lost packages, particularly with international orders. A few other people felt that certain products were defective or had design flaws, such as dosing capsules being difficult to open or ovens being too small.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers express satisfaction with their... See more

Quality

Consumers generally express satisfaction with product quality, often describing items as sturdy, well-made,... See more

Delivery service

Reviewers mention positive feedback about delivery service, often praising fast shipping and timely arrivals,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and prompt... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick fulfillment and delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order a set of XL bags for my volcano hybrid. The first bag I opened, the orange housing for the quick connector would not attach to any of my nozzles. The bag would just fall off each time. A rep f... See more

Company replied

Rated 5 out of 5 stars

I love my lobo. It is the best purchase I've ever made. Smooth and cool with the accessory kit and the preload cannisters are genius. Just pop another in and go. I love it and am absolutely so sat... See more

Rated 5 out of 5 stars

I am a repeat customer. I have always received solid products, a good price, nice extras, and fast shipping. Many companies can't seem to do that, but... with POTV you also get follow up guidance on y... See more

Rated 5 out of 5 stars

I love my new Lobo. Feels sturdy and well made. Most important to me is how I can vape at lower temperatures which allows me to really taste the terpenes in my herb. The only negative I’ve found so... See more

Company details

  1. #7 of 36 best companies in Vaporizer Store
  2. #8 of 29 best companies in Tobacco Shop

Information provided by various external sources

Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Rated 5 out of 5 stars

Great Company

They were very fair with product prices. No issues; however, my POTV Lobo is wicked hot after a few sessions. Delta 3D Studios had the cure, cool dude!

June 27, 2025
Rated 3 out of 5 stars

I told them my name was Kevin gray not…

I told them my name was Kevin gray not Judy Gorton and they keep calling me Judy and they sent me the wrong color lobo and said it was what I ordered.

May 6, 2026
Planet of the Vapes logo

Reply from Planet of the Vapes

Hi Kevin,

I completely understand how frustrating it must be to receive the wrong item, and to not even have your name addressed correctly adds to that frustration. I want to sincerely apologize for both mistakes. My name is Miguel, and I'm part of the POTV team. It's really important to us that you have a positive experience, and I want to do everything I can to make this right for you. I've sent you a direct email so we can resolve this issue together and move forward.

Best,
Miguel

Rated 5 out of 5 stars

POTV was proactive about a minor issue…

POTV was proactive about a minor issue with my order which was very impressive they caught up front. I would not use another Vape company. Their instructional YouTube videos are also another reason I love them. This seems like a quality company!

May 27, 2026
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