Macfoxbike Reviews 487

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, reliability, and enjoyable riding experience, often highlighting its street-legal status as a significant advantage. Many appreciate the ease of assembly and the bike's comfortable design, making it suitable for both daily commutes and leisurely rides. The customer service is frequently described as exceptional, with prompt and helpful responses. However, some people were dissatisfied with the build quality, reporting issues like motor failure, rusted frames, and broken parts within a short period. A few customers also mentioned problems with delayed throttle response, stiff rear suspension, or batteries that didn't last as long as expected. There were also isolated reports of issues with front forks and parts consistently loosening.

What people talk about most

Product

Users describe positive interactions with the product, highlighting its reliability, fun, and street-legal... See more

Quality

Clients share positive opinions on quality, frequently highlighting the bikes' solid build, smooth ride, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the customer service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve really enjoyed my Max Fox bike so far. It rides super smooth, feels high quality, and has been great for both everyday use and longer rides. One thing I really like is that it’s 100% street legal... See more

Company replied

Rated 5 out of 5 stars

The Macfox is 100% street legal, which makes it super convenient for riding around town without worrying about legality issues. It’s known for being reliable, smooth, and fun to drive, with a clean de... See more

Company replied

Rated 5 out of 5 stars

The Macfox X1S is a super fun and stylish e-bike with great comfort, smooth handling, and solid power for everyday riding. The fat tires and moped-style design make it stand out, and it’s been reliabl... See more

Company replied


Company details

  1. #14 of 49 best companies in Bicycle Store

Written by the company

We are committed to creating unique and outstanding electric bikes that provide people with a convenient and fun way to get around. Through advanced technology and careful design, our products demonstrate superior quality and high performance. Enjoy the freedom of riding and start a new chapter with Macfox.


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The Macfox is one of the best street…

The Macfox is one of the best street legal e-bikes in my opinion with it having pedal assist and it being easy to modify it and has some good range with one battery it has a pretty good top speed of 25 miles an hour with 3 modes that let it go 10, 20 and 25 miles and hour and it being kinda light weight to make it easy to wheelie it. It also has some pretty good stock tires with it being pretty good off road

May 28, 2026
Unprompted review
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Rated 5 out of 5 stars

It is fun and easy to use

It is fun and easy to use. Street legal so I don’t have to worry about cops. Very easy to upgrade if that is what you are looking for. Plus if your friends have one too, you guys can ride together and make the experience even better. Overall the bike is great and would definitely recommend to people looking for a new starter ebike.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Macfox Is Great!

I have about 1400 miles on my Macfox and it’s great! The service is super good and they’ve been really helpful to me when trying to fix my bike. I’ve never had any issues on this bike (since it’s street legal) and would highly recommend it to any beginner rider!

May 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Really good bike does what i need it to…

Really good bike does what i need it to and gets me around I do suggest getting the dual battery option because it gives you so much more range. Speed and everything is street legal so i can go riding around without a worry.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great because macfox

My experience was great because macfox has one of the most reliable bike out there it’s 100% street legal and has the most quality out of all of the other brands out there. Macfox also support it Ryders and they have a page on there website just for that i dont see other brands be doing that.

June 12, 2025
Unprompted review
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Rated 5 out of 5 stars

The macfox e-bike is a street legal…

The macfox e-bike is a street legal bike for fun riding. You do not need to worry about cops because it is a class 2 e-bike and they only go 25 mph. It is very high quality and feels good on the road. But one today!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Macfox fully street legal ebike.

The macfox X1S is great for wheelies and just normal everyday commuting around to work or any destination you would like. The macfox also is made out of great quality straight out the box as well as it being fairly simple to put together and assemble. Overall the macfox is a great bike for just everyday riding without any worry for getting in trouble for riding it as its fully street legal and at the same time convenient with the range and the top speed of 20mph.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had an awesome experience with my…

I’ve had an awesome experience with my Macfox X7 so far. The bike feels super smooth and powerful, and the fat tires make the ride really comfortable on streets and trails. The battery lasts a long time, the suspension works great, and it definitely gets a lot of attention because of the clean design. I also like how customizable it is and how solid the build quality feels overall. For the price, it’s honestly one of the most fun and reliable e-bikes I’ve ridden.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Loving this MACFOX

Awesome bike, fast shipping, great communication and after sales service. MACFOX is top notch.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best ebike I've ever had

The macfox ebike is in great quality! It comes with pedals and a 500 watt motor which makes it completely street legal! The ebike comes with a tail light that can stay on when you want to ride during the night, their head light is very bright too but thr best part is that you can customize the head light and change it for something like a baja light. Over this is a great bike!

March 9, 2026
Unprompted review

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