Spent the past few days at Tech Summit '26 with Florida's Clerks of Court, and the conversations have stayed with me.
Grateful to Chris Hart IV, CEO of The Florida Court Clerks & Comptrollers, and Doug Chorvat, Hernando County Government Clerk of Court & Comptroller and President of the Florida Court Clerks & Comptrollers, for the invitation to speak. Thank you also to Melvin Cox, CTO of Civitek Solutions, whose work is helping shape what modern government technology can be.
The theme of my AI Keynote, Citizen Service Under Pressure: A Focus on Measurable Outcomes and Responsible Adoption, captured exactly where Florida is leading.
Clerks aren't asking whether AI is impressive. They're asking whether it's accountable, measurable, and a defensible use of public dollars.
That's the right bar.
Government technology should be judged on outcomes residents can feel: faster service, fewer errors, real cost recovery, and processes that hold up under audit and under hurricane conditions.
Florida's Clerks are setting a national example for what responsible AI adoption looks like. Not pilots for the sake of pilots. Not vendor theater. Real ROI, transparent metrics, and a clear view of where humans stay in the loop.
The next chapter of public sector AI belongs to the people closest to the work.
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