
What I like best about Google Analytics is how powerful and flexible it is once you really get into it. Over the years, it’s become my go-to for understanding not just traffic, but actual user behavior—what people are doing on the site, where they’re dropping off, and what’s actually driving conversions.
I especially appreciate the depth of insights you can get with proper setup—things like event tracking, funnels, and audience segmentation. Being able to break down data by channel, device, or even very specific user actions helps a lot in making informed decisions rather than just guessing.
Another big plus is how well it integrates with other tools in the ecosystem—Google Ads, Search Console, BigQuery—which makes it much easier to connect the dots across campaigns and performance.
It does have a learning curve, especially with GA4, but once you get past that, it’s incredibly valuable for both day-to-day reporting and long-term strategy. Review collected by and hosted on G2.com.
What I dislike about Google Analytics—especially after the shift to GA4—is the steep learning curve and how unintuitive it can feel at times, even for someone experienced.
The transition from Universal Analytics to GA4 hasn’t been the smoothest. A lot of the standard reports and metrics we were used to are either gone, renamed, or require custom setup. Something as simple as pulling a quick report can take longer than it should, especially if you haven’t already built it.
Another challenge is data consistency and trust. Between sampling (in UA), thresholding in GA4, and differences in attribution models, it’s not always easy to get numbers that align across platforms or even within Google’s own tools. That can make stakeholder reporting a bit tricky.
Also, while GA4 is more flexible with event-based tracking, it often requires more upfront configuration and technical involvement. For smaller teams or non-technical users, that can be a barrier.
Overall, it’s still a powerful tool, but it’s definitely not as straightforward or user-friendly as it used to be. Review collected by and hosted on G2.com.





