Codeyoung Reviews 3,129

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, patience, and effective teaching methods, highlighting how mentors clearly explain concepts and keep students engaged. Many people also appreciate the personalized one-on-one tutoring, noting significant improvements in their children's academic performance and confidence. However, some people were dissatisfied with the customer service and the refund process. Reviewers mentioned issues with the administrative team, describing them as unhelpful and unprofessional. There were also complaints about difficulties in obtaining refunds, with some customers stating that they were denied refunds despite prior agreements or faced unexpected cancellation fees.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising mentors and teachers for their patience,... See more

User experience

Clients share positive opinions on user experience, with many praising the clear, engaging, and patient... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers express satisfaction with the personalized,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support team for being... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many report that their requests for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

my teacher for my python & python GUI course is Aman and so far he is doing good. He is very funny and very nice. He also teaches the topics in a good way and is easy to understand.

Company replied

Rated 5 out of 5 stars

Veda is my daughter’s math teacher. My daughter loves her maths classes. She enjoys every bit of it.Her overall maths performance has improved, her math score has gotten better in school. We love code... See more

Company replied

Rated 5 out of 5 stars

My daughter takes math class and its one on one makes it pretty good and customizable to your kids need and pace. Mentor Vibha has been excellent and hard working mentor.

Rated 5 out of 5 stars

I would like to share my wonderful experience with the mentor, Haritha Ashok. My daughter and son have both show great improvement in their studies since they started learning under guidance.... See more

Company replied


Company details

  1. Educational Institution
  2. After School Program
  3. Class
  4. Education Center
  5. Mathematics School
  6. Private Tutor

Written by the company

Codeyoung is a platform where your kids can let their imaginations run wild. Students are taught to be creative, innovative and use coding in the most unusual way possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Complete gong show, avoid

Complete gong show from enrollment, class scheduling , content to how cancellation request never handled. Classes paused without information, learning material blocked too...despite having class credits if you request subscription cancellation.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

MOST HORRIBLE PLATFORM

MOST HORRIBLE PLATFORM. DO NOT WASTE YOUR MONEY. The support team and some of the teachers very unprofessional. Their system is not very user friendly and not really to support parents but more to put pressure. My daughter begs me to cancel their classes. There is no way out once you sign a subscription with them :( you only loose your money.

May 28, 2026
Unprompted review
Codeyoung logo

Reply from Codeyoung

Dear V R V,

Thank you for taking the time to share your feedback. We sincerely apologise for the experience you've had — this is not the standard we hold ourselves to and we take it very seriously.
We care deeply about every family that places their trust in us. Our team will be reaching out to you on priority to ensure this is resolved. Please write to us at support@codeyoung.com with your registered email address so we can connect with you at the earliest.

- Team Codeyoung

Rated 5 out of 5 stars

Our little boy Aari has recently joined…

Our little boy Aari has recently joined Code Young. So far we have got a great service from them with prompt response and issue management immediately.
Aari’s is learning Maths from his teacher Megha Gupta who is very patient and knowledgeable to handle young kids who are starting school. Aari is enjoying learning maths with her. Thank you

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!!

Worst customer service ever!!! When it comes to joining a class we get hounded by calls from their agents but when it comes to addressing any issues you are left with automated WhatsApp chat, where these agents would not respond until an hour!!!!! You are left without any resolution because you get tired of waiting and then the AI agent says “I am glad I was able to resolve your issue”!!!!!! BEFORE SIGNING UP PLEASE CHECK IF THEY HAVE ANY DIRECT CUSTOMER SERVICE” !!!!

May 23, 2026
Unprompted review
Codeyoung logo

Reply from Codeyoung

Hi Aarti Urs,

Thank you for sharing your feedback, and we sincerely apologize for the experience you had.

You're absolutely right — the contrast between how proactively we reach out during enrollment and how you were supported when you needed help is not acceptable. A long wait on WhatsApp with no proper resolution, followed by an automated "issue resolved" message, is far from the experience we want for you.

We completely own this and are already looking into your case. Our team will reach out to you directly to resolve this personally.

We value you as a customer and are committed to making this right.

Warm regards,
Codeyoung

Rated 5 out of 5 stars

Excellent program

My daughter takes math class and its one on one makes it pretty good and customizable to your kids need and pace. Mentor Vibha has been excellent and hard working mentor.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

My math mentor

I am Samanvitha, in grade 6. My mentor was Harsavartini, the class overall was engaging and I was able to gain more knowledge by my mentor by learning new ways to solve math problems.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Codeyoung is scam

Codeyoung is scam. Be careful!

May 18, 2026
Unprompted review
Codeyoung logo

Reply from Codeyoung

Dear Ashok,

We are sorry to hear you feel this way. We take all feedback seriously and would genuinely like to understand what led to this experience.

Could you please reach out to us at support@codeyoung.com with your registered details so we can look into this and address your concerns directly?

— Team Codeyoung

Rated 1 out of 5 stars

In May 2026


In February 2026, I showed interest in enrolling my daughter in your program, with the intention of starting classes in May. However, your admissions representative strongly pressured me to make the payment in February itself, assuring me that classes could begin later at my convenience.

At the time of enrollment, I clearly stated that I did not want any automatic payment service enabled on my account. I was informed by your team that the auto-payment option could not be removed, but I was assured that I would receive an email or message notification before any future deduction was made.

My daughter only started classes in May, and she has attended fewer than four classes so far. Despite this, an amount was deducted from my account without any prior notice or authorization. This is completely unacceptable and highly unprofessional.

To make matters worse, your senior manager has now informed me that the deducted amount is non-refundable. I am extremely disappointed with the overall experience, including the operations team, the quality of service, and the level of training provided by the teachers.

I am requesting to remove my card from auto deduction and a full refund of the amount deducted from my account on May 18, 2026. If this issue is not resolved promptly, I will proceed with disputing the transaction through my bank and take the necessary steps to recover my money.

May 18, 2026
Unprompted review
Codeyoung logo

Reply from Codeyoung

Dear Priyanka Kashyap,

Thank you for bringing this to our attention and we sincerely apologize for the experience you have had.

We understand how concerning an unexpected deduction can be, especially when prior assurances were given regarding payment notifications. The experience you have described — including the pressure during enrollment and the lack of communication before the deduction — is something we take very seriously and is not reflective of the standards we hold ourselves to.

Since we were unable to identify your account, we request you to please write to us at support@codeyoung.com with your registered details. Our senior team will personally review your case on priority and work towards a fair resolution regarding the deduction and your auto-payment concern.

We hope to resolve this for you at the earliest and avoid any further escalation.

— Team Codeyoung

Rated 5 out of 5 stars

Good and effective

Mentor - Labiba Fatima
The mentor demonstrates excellent concept clarity, explaining topics in a simple, structured, and easy-to-understand manner. She explains, ensuring that students gain a solid understanding of the material.

The teaching methodology is highly effective, incorporating step-by-step explanations. The mentor actively promotes student engagement by encouraging participation, asking questions, and creating an interactive learning environment.

She is very patient and supportive when it comes to doubt solving and the pace of teaching is well-balanced.
Regular assessments and feedback help track progress and guide improvement while the mentor’s strong communication skills ensure clarity and effective knowledge transfer.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mr. Shubham Gupta is a very kind teacher

Mr. Shubham Gupta is very kind teacher who takes time to help me understand the math questions and teaches me how to solve them so I get better. He assigns appropriate amount of worksheets. He encourages me to learn. He is very understanding and does not rush me through the worksheet.
From - Ms. Kavya Shah

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Harsavarthini is my math mentor

Harsavarthini is my mentor and my name is Caren of grade 6 and she was pretty good in handling stuff and teached me alot of stuff in one class and pretty kind to me not pushing me to do stuff i recommended her alot.

May 17, 2026
Unprompted review

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