Im a long-term (3y) Mellow customer. No withdraw issues, not top up issues from either my team or me as a business owner. Can definitely recommend Mellow if u need to work with freelancers and having... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi there! I'm a Ukrainian teacher getting salary from an online language school. I really appreciate the efficiency, transparency and genuine assistance of Mellow. Never ever has any transaction been... See more
Company replied
In 3 years using this platform, I only experienced a delay with payment once, and it was something around 48 hours, so it wasn't a problem at all (at least for me). I loved it and will definitely use... See more
Company replied
I have been using Mellow for several months for payment from my job and I did not come across with any serious problem. Also, the suport team has fast and friendly answers. I recommend it to everyone.... See more
Company replied
Company details
About Mellow
Written by the company
Hello! We are Mellow
Mellow helps businesses and contractors interact seamlessly and hassle-free. With over 1,000 companies using our service, we are committed to revolutionizing the future of alternative employment.
For Contractors:
- Payment Solutions: Receive payments from clients in over 100 countries. Withdraw funds to cards, bank accounts, or crypto.
- Safe Deals: Get prepayments and ensure client payments without high marketplace fees.
- Nomad Visa Docs: Obtain contracts and income proof for relocation purposes.
- Tax Guidance: Navigate laws in 40+ countries with comprehensive guides and responsive experts.
For Companies:
- Contractor Management (CM): Product for companies that need a clear, structured way to manage contractors. Onboarding, contracts, documents, and payments — all in a single system. CM helps teams stay organised and compliant without building internal legal or operational infrastructure. You stay in control, while we handle the operational stuff.
- Contractor-of-Record (CoR): Option for those who want to extend these capabilities further. With CoR, Mellow not only provides the platform, but also takes on the legal and compliance role, handling KYC, tax and local regulatory requirements.
- Global Payouts: Pay contractors in over 100 countries, including hard-to-reach locations.
- API Integration: Develop your own marketplace or platform using our robust solution for automated contracting and payments.
- AI Scout: Find and screen freelance talent faster with AI-powered hiring tool.
We respond to every review within 24 hours. However, if your question is urgent, please send a message to support@mellow.io or drop us a line in chat. Have a lovely day!
Contact info
New York, United States
- a.norovyatkin@mellow.io
- mellow.io
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
May 27, 2026
I enjoy the payment received emails
I enjoy the payment received emails. They inform me the moment payment has been made. Platform is easy to navigate.
May 27, 2026
Reply from Mellow
Thank you for the review, Tracy 🫶
The comapany is great and the…
The comapany is great and the specialists there are professional, supportive
May 27, 2026
Reply from Mellow
Really appreciate your feedback! ✨
Efficient
Mellow system/platform is very easy to use and transactions are very fast, almost real time.
May 27, 2026
Reply from Mellow
Thanks for trusting Mellow!
The best payment app with no hassles at…
The best payment app with no hassles at all. I love Mellow!!
May 27, 2026
Reply from Mellow
Thank you so much, Isabella!
Reply from Mellow
Appreciate the kind words, Zane!
Aleksey always makes my experience at…
Aleksey always makes my experience at mellow great. Mellow truly cares about their clients and it shows.
May 27, 2026
Reply from Mellow
Huge thanks for sharing this, Linda! ✨ We’re lucky to have people like Aleksey on the team, and we’re happy Mellow continues to meet your expectations.
Reply from Mellow
Appreciate that, Héloïse!
Solid experience
Explanatory docs, responsible support team, no interruptions in services.
May 27, 2026
Reply from Mellow
Really appreciate the feedback, Kiryl!
Reply from Mellow
Love hearing that! Thank you, Olusola 🧡
Mellow is amazing
Mellow is amazing! Consistent, punctual, and seamless payments at minimal fees. Great support service too. The automated payment transfer feature is the best.
May 26, 2026
Reply from Mellow
This is such a great review to read 🙌 Thank you, Petra!
Is very easy and comfortable pay outs…
Is very easy and comfortable pay outs and easy to keep track of incoming payments
May 26, 2026
Reply from Mellow
Happy to hear that! Keeping payouts simple and transparent is a big priority for us
Reply from Mellow
Glad to hear you’ve had a smooth experience with Mellow 🙌 Thanks for the kind words!
Modern, high-quality service
A company and its services that keep up with the latest trends. Support responses are quick (depending on the complexity and scope of the issue). I highly recommend them.
May 20, 2026
Reply from Mellow
Thank you for your review, Georgiy! We're happy Mellow has been meeting your expectations, and we're especially glad our support team has been able to help whenever needed 🧡
Withdrawals were instant.
May 18, 2026
Reply from Mellow
Thank you for the review, Lorraine! Happy to everything went smoothly 🧡
Its a nice platform gor withdrawal its…
Its a nice platform gor withdrawal its so easy and efficient
May 15, 2026
Reply from Mellow
Thank you for staying with Mellow, Fatal!
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