I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more
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Company details
- #1 of 7 best companies in Electronics Store
- #1 of 2 best companies in Camera Store
- #2 of 13 best companies in Hobby Store
Written by the company
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contact info
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
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Replied to 50% of negative reviews
Typically replies within 1 month
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Very good service
Very good service. Works good as new. Shipping and handling very easy

Reply from DrDrone
Dr Drone (Dartmouth) Provides Great Support
Dr. Drone (Dartmouth) provided excellent support in the repair of my drone that found an affinity for tree branches. The repair (covered under warrantee) was conducted efficiently and professionally.

Reply from DrDrone
Excellent customer support and my order…
Excellent customer support and my order was delivered as promised.

Reply from DrDrone
Great service and top rate staff
Had a few pre purchase questions that were answered and ordering was easy and shipping was fast

Reply from DrDrone
Even at a great sale price
Even at a great sale price, the product was as advertised. Factory packaging all the way. All pieces intact and as manufacturer intended. Easy to navigate the site and find what you are looking for. Delivery about as expected. Faster than advertised, which I always expect. Makes the company look good by making delivery before hand. All companies seem to believe that consumers are fools. One down side is the amount of spam coming in. After dropping a grand and then some, I'm not anxious for a shit load of emails asking me to donate more the the company coffers. All in all, excellent.

Reply from DrDrone

Reply from DrDrone
Everything went very smoothly.
Everything went very smoothly including a fast return/refund on a drone wnen I decided I wanted to upgrade to a drone more suitable to my needs and situation. Mini 5 Pro is amazing and so was the customer service. Thanks DrDrone!! 👌👍👍

Reply from DrDrone
Very helpful and knowledgeable customer…
Very helpful and knowledgeable customer service.
Did what they said they were going to do.
Very good experience.
Will call Dr Drone if I purchase again.

Reply from DrDrone
Great communication and service!
Great local source for drones, accessories but also expertise
Dr Drone is a superior alternative to buying drones on soul-less, faceless Amazon. Sure everything is almost always the same price, but Dr Drone are a specialized store with staff that cares about the hobby and the enterprise drone industry. The difference between the two is like AI art versus human made art: One is entirely automated, and run mostly outside this country, while the other choice comes with warmth, support and care
I have so far bought a Mini 5 Pro from this store. Initially I was about to order a used drone-only Mini 3 Pro, but realized the RC-N1C that I already had wouldn't work with the Mini 3 Pro: The staff helped me cancel the order with no hard feelings, so when I finally decided to move on the Mini 5 Pro, they're the ones I chose. I also later bought an extra battery, another order that went incredibly well.
Always give a local shop a try before you go for the big box shippers, or even the DJI store. The latter two will never include a hand written thank you note with your order like Dr Drone does!
Was a decent cost for work done and…
Was a decent cost for work done and timely also .
My drone repair experience
Hi , you made it nice and easy with the shipping labels, and your 2 follow up phone calls and my drone was repaired and tested,and works great.....and of course a fair price , and Paul was excellent to deal with.......thank you Jorgen Hansen from Richmond B.C.......
Dr Drone - Mini 5 Pro Order
Dr. Drone has a great selection of drones, were quick to ship, and quick to respond when I had an inquiry after receiving my order.
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