Beyond Flooring USA Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Flooring Store
  2. Tile Contractor
  3. Tile Store

Written by the company

We have a wide array of products that we sell online and add more everyday. The best place to check if we are selling a product you are looking for is to check our shop page. Unfortunately some products are harder to ship then others, but we are working hard to bring our whole catalog online for everyone to enjoy. Feel feel to visit our showroom floor in person as well.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 4 out of 5 stars

Good Customer Service

Teddy was most helpful regarding a delay in my order. Each time I called he was able to follow up and give me the latest update. Much appreciated

April 13, 2026
Rated 5 out of 5 stars

Love the samples!

Love the samples! Unfortunately, they are the wrong size. This is MY FAULT, not Beyondflooring's fault. I will definitely buy from them in the future.

February 22, 2026
Rated 5 out of 5 stars

Great tiles!

Staff answers questions quickly. Unfortunately, i cant use the tiles for my project, because the samples I ordered are too large, but I will definitely order from them in the future.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

On top of it!

I ordered a sample tile and received a call to clarify my delivery instructions as the location of my home is hard to find. Ultimately, UPS was the delivery company where I have an access point for package pick-up. When I picked up my package the person handed it to me without scanning it which meant it appeared like I never received my package. Beyond Flooring called me after some time had passed sounding a bit concerned that I didn’t get my package. I just really appreciate the care and concern and would trust purchasing product from them again.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cheaper and faster

The tiles were 15-18% cheaper than the big tile stores online. Local pick up was fast and easy. The tiles were packaged very well although I’m lucky to have a truck.

January 15, 2026
Rated 5 out of 5 stars

Amazing customer service

The experience was absolutely amazing with beyond flooring. Teddy helped me and i could not have ask for any one more patient . The tile I wanted was on back order and he kept me in the loop through the whole process.
highly recommend beyond flooring. :)

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Beyond Flooring USA exceeded my…

Beyond Flooring USA exceeded my expectations from start to finish. The entire shopping experience felt seamless — the website was well-designed and easy to browse, making it simple to compare options and find the perfect flooring. Pricing was transparent and very fair for the quality offered. When I had a question about installation and delivery, their customer support team responded quickly and went out of their way to make sure everything was handled smoothly. It’s rare to find a company that combines great products, great prices, and genuine care for their customers — but Beyond Flooring USA truly does.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

They were great

They were great, especially with questions. I was never left hanging or waiting on answers. I even had a delivery misunderstanding that they quickly handled and an under-order issue. They didn't end up having one piece of the material, but got me in contact who did, so that my project wasn't delayed.

Worked with Teddy!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great! It was so refreshing to actually speak to someone on the phone. Shipping was quick and everything arrived on time. Their extensive tile selection made sure we found exactly what we were looking for at a competitive price too. Highly recommended!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Above and Beyond!

I found these guys through Google and couldn’t be happier. Ted and the team took the time to explain my options, gave me a reasonable quote and had a website that was easy to navigate. Will definitely be using them again for my next project

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service with a Genuine Heart

Dear Ted,

I wanted to express my sincere appreciation for you and the entire Beyond Flooring team. You are all truly exceptional.

Your team consistently goes above and beyond, whether it's responding to inquiries, processing orders, or ensuring deliveries arrive on time. Ted, in particular, you have been instrumental in the successful completion of my projects, often pulling off what can only be described as overnight miracles.

I will continue to reach out to you for all future orders, Ted, and I wholeheartedly recommend working with you directly. My experience has been filled with joy and gratitude—you’re not only outstanding at what you do, but you’re also a genuinely wonderful person. Even as I write this, I feel nothing but happiness.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

These guys were great!

These guys were great! The prices were competitive and the customer service was stellar. Speaking with Ted, he helped me find exactly what I was looking for and and made great suggestions.

Highly Recommend!

July 2, 2025
Unprompted review

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