HomeBinder Reviews 3,420

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,578 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, knowledge, and professional yet personable approach, making the process pleasant and stress-free. Many appreciate the efficiency and ease of setting up utilities and other services, often highlighting the seamless user experience and the convenience of having everything organized in one place. However, some people were dissatisfied with the service, mentioning issues with incorrect utility information and services being set up with providers that did not cover their area. A few customers also reported a lack of follow-up after initial contact and felt the service was unhelpful.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers found the service incredibly... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with the user experience. Customers appreciate the thorough and helpful... See more

Customer communications

Customers had positive experiences with contact. Many appreciated the clear communication, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Markeel and Curt were both so helpful through this process. It was very nice not having to figure out what services are required or needed through the home buying process. They were both quick and con... See more

Rated 5 out of 5 stars

William and Jerrod did an incredible job of helping ensure that my electric and internet/TV/cable was set up and ready to go prior to our move in date of 4/28/2026. I will be recommending Homebin... See more

Rated 5 out of 5 stars

When I was first told this service came free with my home inspection, I was skeptical. I assumed it would just be an opportunity to upsell—nothing in life is truly free. I was wrong, and I’m genuine... See more

Rated 5 out of 5 stars

Markeel went out of his way to accommodate my crazy schedule and fit me into a meeting time that worked for me. He was very informative and helpful. I am moving to a very remote area and he took the t... See more


Company details

  1. Home Inspector
  2. Electric Utility Company
  3. Software Company

Written by the company

HomeBinder is the premier home management platform powered by businesses. Nearly 1M homeowners have used HomeBinder to organize, manage or sell their home. Primary business partners are home inspectors and mortgage lenders.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Loved it!!

Super helpful and created an easy stress free way for us to feel more prepared for our new home! Saved us a ton of time- thank you!

21 May 2026
Rated 5 out of 5 stars

We are a retired couple moving from out…

We are a retired couple moving from out of state. The HomeBinder service through our home inspection company was a seamless process in getting us started with all of our utility needs! The fact that we can call on them after we get settled for any other service needs is great!

20 May 2026
Rated 5 out of 5 stars

Awesome!

Markeel and Curt were both so helpful through this process. It was very nice not having to figure out what services are required or needed through the home buying process. They were both quick and concise in giving us our information and setting us up with things we needed.

19 May 2026

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