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Support Nerds Inc. Reviews 7,557

•
TrustScore 5 out of 5

4.9

Computer Repair Service
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Review summary

Created with AI, based on recent reviews

Evaluating 1,667 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their respectful, knowledgeable, and patient approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the efficiency and clarity in communication that leads to quick problem resolution. The service provided is often described as excellent, with consumers appreciating the prompt response times and the smooth user experience. Reviewers are particularly impressed with how helpful and understanding the technicians are, ensuring issues are solved thoroughly.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff's knowledge, patience, and helpfulness,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experience as... See more

Response time

Customers had positive experiences with response time. Many found the support to be very helpful, nice, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service was very helpful, they renewed my subscription thru (support nerds inc) and informed me helped with installing McAfee Software Anti-virus service. Staff was very respectful. Thank You

Rated 5 out of 5 stars

Grace was very easy to work with and her knowledge of the software environment was exceptional. This is an excellent company to work with based upon my experience.

Rated 5 out of 5 stars

Sam,my tech was very very knowledgeable and worked very fast. I used the services from Support Nerds before and found your pricing reasonable! I consider you my tech partner!

Rated 5 out of 5 stars

Why is it every time I call you guys it cost me $199.99 Never fails I am beginning to not call because there will be a pitch at the end of the call TONY was great he always thee and corrects the pr... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store
  3. Data Recovery Service
  4. Printer and Scanner Store
  5. Software Company

Information provided by various external sources

Support Nerds, Inc. is a leading service provider of Managed IT Solutions and Technical Helpdesk Support Services in US and Canada. We offer Annual Maintenance Contracts, IT Tech Support, Optimization Services, Virus Removal Services, Online & On-site Support as well as Repair Services for Computers & Printers. We thrive on making a smart world with smart technology and we back it up with smarter solutions, customer focused service, optimum support & at the end delivering what you need. And yes! By finally putting a smile on your face.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Emma is a very

Emma is a very, very good technician. She knows what she is doing and is pleasant, kind, understanding, and patient with me. She did everything she could to help resolve the issues, and they were resolved for me. Thank you, Emma. I appreciate you.

May 28, 2026
Unprompted review
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Rated 5 out of 5 stars

The service by Mike was great

The service by Mike was great. He stayed with my problem until it was completed. He answered all my questions and made sure I understood and was able to sign in and work all the newly install programs. Thank you very much.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Service was great I found it easy to work with Daniel & Jennifer to resolve my issue.
Also gave advise on how to manke my computer safe going forward.

May 26, 2026
Unprompted review
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