So far, OneUp Trader has been excellent. The rules are clear and fixed, the smaller accounts are fairly priced, and the support staff is highly responsive. I have not requested a payout yet, but I wil... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve had a great experience with OneUp Trader. The conditions are really solid, especially the absence of spreads, which makes trading much more comfortable. The rules are clear and fair, and overal... See more
Company replied
Good company, I just passed their test, plateform okey, fast execution, no slippage, price is also good, all exchange are included, first 10k for trader and after 90%. Customer service I think 24h/... See more
Company replied
Best bang for the buck experience so far. Not the easiest to get set up but if you stick with it you will figure it out eventually. I run a windows VM to run Ninjatrader 8 so the VM helps me mentally... See more
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Company details
- #6 of 11 best companies in Recruiter
Written by the company
BECOME A FULLY FUNDED TRADER Pass our simple 1-Step Evaluation and get your Prop Firm funded account! Yes, it's really that easy. Simply prove that you can trade successfully and manage a portfolio, pass our evaluation and we place you with a fund! Accounts up to $250,000. Our 1-Step Evaluation process is easy and user-friendly. Reach clear and attainable targets and start trading with your funded trader account. It’s that simple! Make the most of your trades with the latest data and industry news. All are completely free. No hidden fees or added costs. When you succeed, we succeed! Flawless and reliable 24/7 Customer Service via Phone, Live Chat and Email. Our friendly agents will answer all your questions in just a few minutes! Enter the Trading Evaluation program to showcase your abilities. When you win, we all win. Are you up to the challenge? WE ARE TRADERS TOO We understand that trading is a long-term learning endeavor, and we have lived this belief for more than a decade. Our processes and structures are designed to foster independent thinking and swift decision making. Our traders do not adhere to a particular ‘house style’. Instead, they are encouraged to maximize the potential of their trading account by developing their own high-conviction views of the markets, unconstrained from any centralized trading strategies. Our mission is to enable driven individuals to become fully funded traders. We believe funding successful traders represent a critical foundation in the pursuit of financial and professional independence.
Contact info
North Orange Street 1007, 19801, Wilmington, United States
- +1 302-231-0217
- support@oneuptrader.com
- oneuptrader.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Traders Are Told to Follow One Calendar, But Violations Use Another
I want to share my recent experience with OneUp Trader so other traders are aware of an issue I encountered during a violation review.
My account was terminated for allegedly trading through Flash Services PMI. The problem is that the economic calendar OneUp provides to traders — the one linked directly in their rules and the one we are instructed to rely on — did not list Flash Services PMI at the time they cited. It listed PMI Composite Flash, which is not a restricted event.
During the appeal, OneUp referenced a different economic calendar that traders are never shown, never instructed to use, and that does not match the official OneUp calendar. Their decision was based on this alternate calendar rather than the one they require traders to follow.
This creates a serious inconsistency:
Traders are expected to follow one calendar
But violations can be enforced using a different one
I was flat during the only event listed on OneUp’s official calendar at that time, and my Rithmic logs confirm this. The violation was upheld anyway.
I’m sharing this so other traders understand how news violations may be enforced and so they can make informed decisions about which firm to use.
May 26, 2026
Unprompted review
Solid evaluation process
My experience with OneUp Trader helped me refine my trading strategy and risk control. The challenge pushed me to stay consistent and patient
May 22, 2026
Reply from OneUp Trader
Hi Kim,
Thank you for your kind words! We're really glad to hear that your experience with OneUp Trader helped you refine your trading strategy and improve your risk control. Staying consistent and patient is such an important part of long-term trading success, and it’s great to know the evaluation process supported that growth for you. Wishing you continued progress and success on your trading journey!
If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Straightforward evaluation process
The evaluation process was clear and easy to understand. Platform setup was straightforward and support responses were helpful when needed. I also appreciated the simpler rule structure compared to some other prop firms. Looking forward to seeing how the funded stage and payout process go over time.
May 21, 2026
Reply from OneUp Trader
Hi David,
Thank you for your detailed feedback and for your kind words! We're glad to hear that you found the evaluation process clear and easy to understand, and that the platform setup was straightforward. It’s also great to know our customer support team was helpful when needed and that you appreciated the simpler rule structure we aim to provide.
We completely understand that the funded stage and withdrawal experience are important next steps, and we look forward to hearing your thoughts as you continue your journey with us. Wishing you continued success in your trading!
You can learn more about Profit Info and Withdrawals:
https://help.oneuptrader.com/article/376-profit-info
If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
I was locked out of my paid evaluation…
I was locked out of my paid evaluation account on a day that I needed to trade. I emailed support and was told that I couldn't get help to regain access until after 9am. I missed a crucial day in the market. This affected my account and performance tremendously and I was not compensated for the market time nor for the day I missed which I had already paid for.
May 21, 2026
Unprompted review
Reply from OneUp Trader
Hi Brian,
Thank you for taking the time to share your feedback. At OneUp Trader, we value transparency and appreciate the opportunity to address your concerns and clarify any details.
Upon reviewing your account, we noticed that one of your recent payments was made with a card not registered in the account holder’s name. Please note that for security and compliance purposes, all payments made through our platform must be completed with a card registered in the user’s name.
Due to missing or mismatched information provided during the verification process, your account was temporarily limited. Please note that this policy is clearly stated on our website, and failure to comply may result in account suspension or termination.
Once we received the requested information, our dedicated team carefully reviewed and verified the submitted details. After the billing verification process was completed, the suspension on your account was lifted.
We appreciate your patience and cooperation throughout this process, as these measures are in place to help ensure the security and integrity of all accounts on our platform.
Please refer to the link for more information regarding the verification process - https://help.oneuptrader.com/article/351-how-do-i-update-my-billing-information
If you have any further questions or concerns, please don’t hesitate to contact our support team. They are available 24/7 to assist you.
Best regards,
The OneUp Trader Team
Great experience so far!
May 19, 2026
Reply from OneUp Trader
Hi Tristan,
Thank you for your kind words! We're thrilled to hear that your experience has been great so far. We truly appreciate your support and look forward to continuing to provide you with a smooth and reliable trading experience. Wishing you continued success!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Transparent and reliable so far
So far, OneUp Trader has been excellent. The rules are clear and fixed, the smaller accounts are fairly priced, and the support staff is highly responsive. I have not requested a payout yet, but I will gladly update this review to reflect that experience once I reach that milestone.
May 15, 2026
Reply from OneUp Trader
Hi Asheek,
Thank you so much for your thoughtful feedback! We're happy to hear that your experience with OneUp Trader has been excellent so far and that you appreciate our clear and consistent rules, fair pricing on smaller accounts, and responsive support team.
Transparency and reliability are very important to us, so it means a lot to hear that reflected in your experience. We look forward to hearing about your withdrawal experience once you reach that milestone, and we wish you continued success moving forward!
You can learn more about Profit Info and Withdrawals through this link:
https://help.oneuptrader.com/article/376-profit-info
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
great customer support
May 15, 2026
Reply from OneUp Trader
Hi Gary,
Thank you for your kind words! We're really glad to hear that you've had a great experience with our 24/7 customer support. Providing fast, reliable, and helpful assistance is something we truly prioritize. Wishing you continued success on your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Supported regions and Transparent rules
OneUp Trader allows customers from unpopular regions and has customer oriented transparent evaluation rules.
Fast and accessible support.
May 15, 2026
Reply from OneUp Trader
Hi IV,
Thank you for your thoughtful feedback! We're very glad to hear that you appreciate our transparent, customer-oriented evaluation rules and the accessibility of our support team.
It’s also great to know that our availability in regions often overlooked by other firms has made a positive impact. We believe traders everywhere should have access to fair opportunities and reliable support. Wishing you continued success with OneUp Trader!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Great account analytics and an easy to…
Great account analytics and an easy to navigate dashboard.
May 11, 2026
Reply from OneUp Trader
Hi Christien,
Thank you for your feedback! We're really glad to hear that you’re enjoying the account analytics and finding the dashboard easy to navigate. We put a lot of focus into making performance tracking clear and user-friendly, so it’s great to know it’s helping your experience. Wishing you continued success in your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Reply from OneUp Trader
Hi Rana,
Thank you for your great feedback! We're honored to be considered one of the best prop firms and are especially glad that you appreciate our trader-friendly rules. Creating a fair and supportive environment for traders is exactly what we aim for. Wishing you continued success with OneUp Trader!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
fast and smooth processes
May 15, 2026
Reply from OneUp Trader
Hi Holger,
Thank you for your kind words and for feedback! We're glad to hear that you found the processes fast and smooth. Providing an efficient and hassle-free experience for our traders is something we work hard on every day. We appreciate your support and wish you continued success in your trading journey!
If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
The seriousness and transparency you want from a propfirm positive feedback on the…
Very positive feedback on the evaluation phase. Quick signup, stable platform, clear and well-documented rules. The evaluation is demanding but fair, which adds credibility to the firm. Real transparency and a solid reputation (active since 2016). I'll update this review after my first payout.
May 14, 2026
Reply from OneUp Trader
Hi Nicolas,
Thank you so much for your detailed and thoughtful feedback! We're very happy to hear that your evaluation experience has been so positive and that you value the quick signup process, stable platform, and clear, well-documented rules.
We also appreciate your comments about the fairness and credibility of the evaluation process. Transparency and maintaining a trustworthy environment for traders have always been a core focus for us, so it means a lot that you recognize that—especially our long-standing reputation since 2016.
We look forward to hearing about your experience after your first withdrawals. You can learn more about Profit Info and Withdrawals through this link:
https://help.oneuptrader.com/article/376-profit-info
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
SUPER CONTENTO
May 14, 2026
Reply from OneUp Trader
¡Hola José!
¡Gracias por tus amables palabras! Nos alegra saber que estás tan satisfecho con tu experiencia en OneUp Trader. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio posible. ¡Te deseamos mucho éxito en tu trayectoria como trader!
No dudes en contactarnos si necesitas algo en el futuro. ¡Felices inversiones!
Best regards,
The OneUp Trader Team
Reply from OneUp Trader
Hi there!
Thank you for your great review! We're happy to hear that you see us as a strong funding partner and that you appreciate the easy-to-use platform, customer service, low costs, and user-friendly rules.
Our goal is to create a smooth and accessible experience for traders at every level, so it’s great to know these aspects stood out to you. Wishing you continued success with OneUp Trader!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
OneUp Trader is a great company
OneUp Trader is a great company ! It’s the only one who offer level 2 data feed for free in my opinion, the personnel are very kind,
Keep going forward.
I Highly recommend !
May 13, 2026
Reply from OneUp Trader
Hi Hichem,
Thank you so much for your amazing feedback and recommendation! We're really glad to hear that you value the free Level 2 data feed and that our team has been kind and helpful throughout your experience.
Providing useful tools and strong support for our traders is something we truly care about, so your words mean a lot to us. We appreciate your encouragement and will definitely keep moving forward. Wishing you continued success in your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Great experience with OneUp Funded…
Great experience with OneUp Funded Trader. Rules are easy to follow and Dashboard is very informational. Promo price is great!
May 12, 2026
Reply from OneUp Trader
Hi Jose,
Thank you so much for your feedback! We're glad to hear you've had a great experience with OneUp Trader and that you find the rules easy to follow and the dashboard informative.
It’s also great to know you’re enjoying the promotional pricing. We work hard to provide a clear, user-friendly, and valuable experience for our traders. Wishing you continued success on your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
It has been easy to pass the evaluation…
It has been easy to pass the evaluation account, although the trailing drawdown might be somewhat complex.
May 8, 2026
Reply from OneUp Trader
Hi Sara,
Thank you for your feedback! We're glad to hear that you found the evaluation process easy to pass overall. We also understand that the Trailing Drawdown rule can feel a bit complex at first, especially for traders who are new to this type of risk management.
The Trailing Drawdown trails with your account balance in real-time. Whenever your account reaches a new all-time high balance, the Trailing Drawdown increases by the same amount. It only stops trailing once it reaches the initial account balance. If your balance decreases, the Trailing Drawdown does not move back down.
To help make it clearer, we highly recommend watching this short video explanation:
https://oneuptrader.helpscoutdocs.com/article/389-rules-definitions
If there’s anything more we can do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve every step of the way.
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
It´s been great
It´s been great because of all: platform, client services, easy handling, flexibility, payment methods and affordable prices.
May 8, 2026
Reply from OneUp Trader
Hi Jhonatan,
Thank you so much for your detailed feedback! We're very happy to hear that your experience has been great across every aspect—from the platform and customer service to the ease of use, flexibility, payment methods, and affordable pricing.
Our goal is to provide a smooth and accessible experience for traders, so it’s great to know these areas stood out to you. We truly appreciate your support and wish you continued success in your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
Reply from OneUp Trader
Hi Ben,
Thank you so much for your feedback! We're thrilled to hear that you've had a great experience and that our support team has made such a positive impression. Providing fast and reliable assistance is something we truly prioritize. Wishing you continued success on your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
A very nice experience
It has been a great experience, the firm´s approach is very friendly and clear. Any questions or platform issues are solved very fast.
May 6, 2026
Reply from OneUp Trader
Hi Elias,
Thank you for your kind words! We're glad to hear that your experience has been great and that you appreciate our friendly and clear approach.
It’s also great to know that any questions or platform issues were resolved quickly by our team, that’s exactly the level of support we aim to provide. Wishing you continued success in your trading journey!
Please don't hesitate to reach out if you need anything in the future. Happy trading!
Best regards,
The OneUp Trader Team
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