License Tom Reviews 1,339

I purchased a Microsoft Office 2024 Professional Plus software from Groupon and received instructions on how to redeem. However, the instructions were not clear, so I reached out to License Tom where David from the Support Team provide concise and accurate instructions which resolved my issue. Great support and happy customer!

Product delivered as advertised. Had a problem with install and customer service support was FANTASTIC in getting me the solution. Unexpectedly quick response, knowledgeable, helpful. I am impressed!

Excellent customer service. Purchased Office 2024 and had issues setting it up. Quick response to my need help emails with success setting up.

I purchased a license of the MS Office Pro Plus 2019, and initial had issues installing it, but David helped me through the installation process. Then I got a replacement laptop, and again, David helped me with the process. David has been a great resource and the very definition of what customer service is all about.

Not only did I get a GREAT PRICE on GROUPON for MICROSOFT OFFICE LTSC PRO PLUS 2024 but I also had the BEST TECH customer service!
David, from Licensetom.com support team, helped me work through several problems with my laptop in order to install the software. He sent excellent instructions in a very responsive manner.
Super happy that the program works and I am able to retrieve the dozens of files I needed.
I am very impressed with David's knowledge and persistence! (happy face, thumbs up, heart)

Now that’s what I call service!
I ran into an issue with my replacement PC and reached out to License Tom. David responded promptly and provided clear, effective help that resolved the problem right away. If you’re on the fence about License Tom, let me put your mind at ease — their customer support is outstanding. Responses are quick, communication is clear, and the issue gets solved without any back-and-forth hassle. I am thoroughly satisfied and would not hesitate to recommend them.

I suddenly found that my Microsoft software had expired. I contacted License Tom and he immediately set about helping me with my problem. He sentme details to follow and toHe was patient with me as I am an 83 year old senior with very little technical abilities. I am grateful that he stuck with me until my problem was resolved and that I was up and running in due time. I only wish everyone that I've had to deal with were as kind, committed and, of course, knowledgeable. Grateful

Very fast custom support and received product

Great product. Customer service was good in helping install the program.

Found a great Groupon deal on Office and despaired having to go through the typical Groupon labyrinth of codes in order to redeem my code and get the product. It was License Tom to the rescue! David actually walked me through the process and I was done in record time. If they are handling Groupon redemption-support now, I may have to unblock their offers!

The licenses sold by this provider are genuine, and the technical support they provide for installing the software is fantastic.

Great team. I had trouble installing Windows 11 pro after receiving the activation Code. At first I thought I was scammed. But I insisted to contact the support team. I was surprised with how quick they responded especially on a Sunday. They gave me another activation code with instructions. After following the given instructions, I was able to download Windows 11 pro. Awesome team and will look forward to purchase more from. Thank you

They every thing smooth and worked great I would highly recommend

Ran into issues installing Microsoft Office (problem on my end not the program). Their support team went above and beyond in assisting me. Have never dealt with a better team! 👍👍

License Tom is a very professional outfit.Not only they are on time (responding on time to all my follow up questions), they are also customer friendly and accommodated a mix up I had in my order. Highly recommended.

They send the wrong products and ask for reviews before sending the correct product. It was fast and cheap, but not honest. Also, this was not unprompted. It is REQUIRED if you want the correct product you ordered. It's a bait & switch. Also, the one for MacBook is more than likely not a genuine Microsoft Product since the key is preinstalled and you never see it, only the program. That should be a huge RED FLAG. Time will tell. For sure, though, the company is very dishonest. The order clearly said "Office for Mac," but they gave me a Windows version and are requiring positive feedback or more money before releasing the product I purchased.

BEWARE ALSO, THE KEY THEY GAVE ME FOR THE WINDOW WAS NOT GENUINE. I TRIED IT FIRST BEFORE I REALIZED IT WAS NOT FOR MAC, AND I CALLED MICROSOFT, AND THEY SAID IT IS NOT A MICROSOFT KEY!"

"If you need the Mac version instead of Windows, please reply to this email, and we’ll exchange your order right away."
"The product name on our page shows as Office 2024 Standard Windows or Mac. However, during the ordering process, you’ll need to select your preferred version on the right side of the page. It’s possible that you accidentally selected Office 2024 Standard for Windows, which is why your order was completed for that version."
"We can exchange your Office for Windows to MS Office 2024 Standard for Mac only with no additional cost. Just share your positive thoughts on Trustpilot, and as a token of our appreciation, we’re excited to exchanged your office for Windows to MS Office 2024 Standard for Mac only.

Here’s how to claim your freebie:
1. Share your positive feedback on Trustpilot.
2. Snap a quick screenshot of your reviews.
3. Reply to this email with the screenshot.

I bought a Microsoft office 2021 last year and installed it in my PC. That device was lost in the house fire. I reached out to License Tom and they offered to give me another product for MS Office 2019. I am very satisfied because they did not have to do that. This is a nice company. I recommend this purchase to anybody. their Customer Service is one of a kind. Thank you.

I would like to express my sincere appreciation for the excellent service I received. The speed and reliability of your operations were truly impressive. It made my experience as a customer exceptionally positive. I was very pleased with how efficiently everything was handled. The promptness and dependability you demonstrated are highly valued. Thank you for providing such a wonderful service. I will certainly be recommending your business to others. Your commitment to quality is evident.

I like to let people know that I am very satisfied with License Tom. Their support is excellent, quick and clear response that resolves the issue immediately.
I like thank David who responded quickly with a workable solution, even after buying their product more than year ago.
Thanks
Mike

This software I purchased from this seller is exactly as described. Easy instructions for a legitimate and legal download. The seller is very helpful and had assisted with any questions that I had. Thank you!