Home Title Lock Reviews 267

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the quick response times and smooth user experience. However, some customers were dissatisfied with the company's billing practices, reporting being charged for a full year of service after only a month. A few other people also felt that the subscription fee was a bit high for the service offered, and some mentioned issues with account closure requests not being immediately honored.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Service

People report positive experiences with service. Many customers praise the professionalism and helpfulness of... See more

User experience

Consumers find the user experience to be positive, highlighting its ease and clarity. Many reviewers praise... See more

Response time

Users describe positive interactions with response times. Customers appreciate the quick responses, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted more than Identity Theft Protection so we called Home Title Lock and spoke to Mr Walter, who was very informative He addressed all of our concerns and answered our questions, it was easy... See more

Company replied

Rated 5 out of 5 stars

Shai Makor was the sales representative who answered my call. She was very professional, patient, kind, and understanding about my concerns. She answered every one of my concerns and I felt very comfo... See more

Company replied

Rated 5 out of 5 stars

Wonderful service. Lore answered the phone right away and helped me interpret my title scans. Also, just from my phone # she was able to pull up the records on all 8 properties I insured just y... See more

Company replied

Rated 5 out of 5 stars

I spoke with Madeline (I think that’s her name) who besides being extremely helpful, was a very pleasant and cheerful person to speak with. I can’t remember the last time I had an issue with somethin... See more

Company replied


Company details

  1. #43 of 340 best companies in Software Company
  2. #6 of 22 best companies in Educational Testing Service
  3. #2 of 8 best companies in Real Estate Consultant
  4. #1 of 14 best companies in Security Service
  5. #9 of 80 best companies in Software Vendor

Written by the company

Home Title Lock is a subscription-based service that helps homeowners protect their property with confidence. By continuously monitoring your home’s title, it provides urgent alerts for any changes, keeping you informed about one of your most valuable assets. The service addresses threats such as title fraud, deed theft, property fraud, and what the FBI refers to as “house stealing,” offering peace of mind and long-term security for your home. With Home Title Lock’s Million Dollar TripleLock® Protection, you gain access to a U.S.-based restoration team dedicated to resolving title issues quickly and efficiently. This combination of proactive monitoring, timely notifications, and expert support ensures your ownership remains secure. Home Title Lock empowers homeowners to act swiftly and confidently whenever potential risks arise. Designed for homeowners seeking proactive protection, Home Title Lock makes managing your home’s title simple, reliable, and stress-free. Trusted by many of homeowners nationwide, Home Title Lock provides an extra layer of defense for your home and equity. It’s simple to set up, reliable to use, and backed by a team of professionals committed to your security and peace of mind. Whether you’re a first-time homeowner or have owned your property for decades, Home Title Lock keeps you one step ahead of criminals and scammers. Stay informed, stay protected, and secure your biggest investment — your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Alex explained it all beautifully

Alex explained it all beautifully. Her demeanor is trustworthy and she is a pleasure to speak to. I wasn’t sure that I’d sign on but here I am and looking forward to not fearing that anyone would get away with title fraud on my home.

May 28, 2026
Rated 5 out of 5 stars

$1 to check

$1 to check. Thank you! Subscription is a bit expensive for me. The owners of multiple properties especially rentals, should find this most useful, and deductible.

May 22, 2026
Rated 5 out of 5 stars

The Home Title Lock Associate was…

The Home Title Lock Associate was AMAZING! She was friendly, helpful, and patient. She explained what was going on and listed to me. I highly recommend Home Title Lock. And, please give the Associate a raise; she was wonderful!!!

May 18, 2026
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Reply from Home Title Lock

Hi Angelika,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our associate provided such a positive experience and was able to support you with patience, care, and professionalism. We will absolutely share your feedback with the team — recognition like this means so much. Thank you for being a valued Home Title Lock member!

Rated 5 out of 5 stars

I made a change to my title and waited…

I made a change to my title and waited to see if Title Lock would detect the change. The call from the Title Lock representative to alert me was made came almost immediately after the change was made. I appreciate the quick response and take great comfort in knowing that my title is closely monitored.

May 11, 2026
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Reply from Home Title Lock

Hi Bruce,
Thank you for sharing your experience! We’re so glad to hear our monitoring system worked quickly and gave you peace of mind. Protecting homeowners through fast alerts and responsive support is exactly what we strive for. We truly appreciate your trust in Home Title Lock!

Rated 5 out of 5 stars
Home Title Lock logo

Reply from Home Title Lock

Hi Mary,
Thank you for your feedback! We’re happy to hear you found the experience helpful and pressure-free. Providing clear, supportive service is always our goal. We appreciate you choosing Home Title Lock!

Rated 5 out of 5 stars

You report all changes

You report all changes. Customer service is great.

May 13, 2026
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Reply from Home Title Lock

Hi Wanda,
Thank you so much for your kind review! We’re glad to hear you’ve had a great experience with both our monitoring services and customer support team. We appreciate your trust in Home Title Lock!

Rated 5 out of 5 stars

They Listen patiently.

They answered all my questions and gave me a great phone experience. Thank you.

May 12, 2026
Home Title Lock logo

Reply from Home Title Lock

Hi Virginia,
Thank you for taking the time to share your experience! We’re so pleased to hear your questions were answered and that you had a positive interaction with our team. Providing patient and helpful support is very important to us. Thank you for being part of Home Title Lock!

Rated 5 out of 5 stars

Lore Lenzie was very helpful

Lore Lenzie was very helpful and answered all my questions in a polite manner.

May 11, 2026
Home Title Lock logo

Reply from Home Title Lock

Hi Daniel,
Thank you for your review! We’re delighted to hear Lore Lenzie was able to assist you and answer your questions with professionalism and care. We’ll be sure to pass along your kind words. Thank you for choosing Home Title Lock!

Rated 5 out of 5 stars

AGENT WAS VERY HELPFUL AND FRIENDLY IN…

AGENT WAS VERY HELPFUL AND FRIENDLY IN UPDATING MY PAYMENT DATA. PROCEDURE TOOK VERY LITTLE TIME.

May 11, 2026
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Reply from Home Title Lock

Thank you for your feedback! We’re happy to hear your payment update was handled quickly and smoothly, and that our agent provided friendly assistance throughout the process. We truly appreciate your support of Home Title Lock!

Rated 5 out of 5 stars

Home Title Lock stays on top of things…

Home Title Lock stays on top of things that I didn't even know existed. I feel safer knowing they are on the job!

April 29, 2026
Home Title Lock logo

Reply from Home Title Lock

Thank you for your wonderful feedback, Carole! We’re so glad to hear that Home Title Lock gives you added peace of mind and helps you feel safer knowing we’re monitoring your property. Protecting homeowners from unexpected title activity is exactly why we do what we do. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Kristina was amazing she explained all…

Kristina was amazing she explained all the answers to my questions. And even repeated one for me without getting upset. Keep up the great work

May 4, 2026
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Reply from Home Title Lock

Thank you for your kind review! We’re thrilled to hear that Kristina provided such a helpful and patient experience while answering your questions. Taking the time to ensure our customers feel informed and comfortable is very important to us. We’ll be sure to share your feedback with her — thank you for choosing Home Title Lock!

Rated 4 out of 5 stars

No long wait for phone representative.

No long wait for phone representative.
For now.

May 7, 2026
Home Title Lock logo

Reply from Home Title Lock

Thank you, Donald, for your review! We’re glad you were able to connect with a representative quickly and appreciate you taking the time to share your experience with Home Title Lock.

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