Wisp Reviews 11,141

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,949 reviews, reviewers had a great experience with this company. Customers frequently praise the service for its ease, efficiency, and convenience, highlighting the quick access to prescriptions and the overall seamless process. Many appreciate the fast response times and the ability to receive necessary medication without the usual hassle of traditional doctor visits, making healthcare more accessible and stress-free. However, some customers experienced issues with product availability and consistency, noting that certain options were advertised but not truly offered, or that medication brands were unexpectedly switched. There were also instances where people felt response times were slow or that the pricing was not transparent, leading to frustration and a perception of disorganization.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its speed and convenience.... See more

User experience

Users describe positive interactions with user experience, highlighting the process as easy, fast, and... See more

Product

Consumers find product to be ambiguous. Many reviewers praise the effectiveness of various medications, such... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick responses, with some... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction, citing hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process was super easy and convenient, especially since I travel and it’s not always easy for me to get in to see a doctor. I also liked how quickly I was able to get a prescription. That sai... See more

Rated 5 out of 5 stars

HelloWisp allows me to be in control of many aspects of my healthcare that is either too expensive through a brick and mortar provider, or a no brainer that doesn't require a doctor's visit each time... See more

Rated 5 out of 5 stars

This was hands-down one of the easiest and most efficient healthcare experiences I’ve had. I knew exactly what I needed for my infection, and the process to get antibiotics was quick, straightforw... See more

Rated 5 out of 5 stars

Excellent service, I would highly recommend this service to others. My doctor’s office was unresponsive and I was out of medication for 2 weeks. Wisp came through and I was able to get my meds within... See more


Company details

  1. #32 of 44 best companies in Online Prescription Medication Vendor
  2. #5 of 5 best companies in STD Testing Service

About Wisp

Written by the company

HiSmile

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery.

Take Symptoms Quiz

Shop Birth Control

Shop BV

Shop Yeast Infection

Shop UTI

Shop Cold Sores

Shop Genital Herpes

Online STI Consultation

The waiting room can wait

Written by the company

Sexual + reproductive care online
Get prescription treatment and holistic prevention for your most sensitive needs. That means affordable, accessible care for vaginal infections, herpes outbreaks, and STDs, plus pregnancy prevention and sexual wellness. Connect with a doctor and choose between same-day prescription pickup at your local pharmacy, or FREE delivery straight to your door. No appointments, no waiting rooms. Be heard, get care, feel better.

Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

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Rated 5 out of 5 stars

I LOVE WISP!

I LOVE WISP!! It’s literally a game changer! It’s literally a life saver. It truly beats the hassle of having to book an appointment to see your doctor to get prescribed medication you already know you need. Wisp is FAST and super CONVENIENT. I truly love this site. I cannot count how many times I’ve needed medication and couldn’t get it unless I saw my doctor. This website is truly amazing. They literally have any medication you may need from emergencies to every day sex health care.

May 26, 2026
Unprompted review
Rated 2 out of 5 stars

Extremely misleading pricing.

Extremely misleading pricing.

I paid $100 for two prescriptions, which was presented as if it was paying for the medicine itself. When I picked up at the pharmacy I had to pay separately.

May 22, 2026
Wisp logo

Reply from Wisp

Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at support@hellowisp.com.

Rated 5 out of 5 stars

I used wisp for the first time

I used wisp for the first time. Fast, easy and inexpensive. I recently lost my insurance and needed an inexpensive way to treat a uti. This was my best option. No waiting. Filled my prescription at my pharmacy and fast!!

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

They Make you give ALL med info B4 they say Unqualified for age!

I have a simple UTI. It made me put my whole medical history in, JUST to get an antibiotic for a UTI!! IT EVEN MADE ME PAY $65!! THEN, AT THE END, IT SAID ARE YOU 65 OR OLDER? I answered honestly YES! IT SAYS SORRY! YOU DONT QUALIFY. NOW I GOTTA WAIT FOR MY $65 BACK & I GAVE SO MUCH MEDICAL INFORMATION, THAT I WONDER IF MY INFO IS SECURE! THIS IS F##KED UP! Why didn't it say that when I put my date of birth in? " YOU dont qualify", (like all the others did, right away). Apparently because I'm 66, none of the companies online, Walgreens, Amazon One, say it, but YOU KNOW right after you put your DOB in! I'll never use them again! What a business racket! They just want all my medical info! I feel VIOLATED! Now, they know everything about me! It took 30 minutes to fill it all out!!! I'M SO ANGRY! I HATE THIS COMPANY NOW!

May 27, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 5 out of 5 stars

I was very skeptical about ordering

I was very skeptical about ordering. I really needed medicine for glp1 side effects ASAP. I took the quiz and had my medicine the very next day! I’m a very happy customer and will definitely order again!!

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

No help

No help. Two days no word. Said I was good to go for meds and then they backtracked. Don’t waste your money on this site

May 27, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 5 out of 5 stars

Genie in a bottle

I was nervous as ever to try this thinking it wouldn’t work and it was a scam due to how easy it was to get these pills. Let’s start with my period is ALWAYS on time. Maybe a day early but never late. I ALWAYS have my period on a vacation and honestly at this point I got tired of it. So the big review…these pills WORK! Day 1 I was a bit bloated and crampy but by day 2 I was good to go. My period never came. I didn’t take the for 10 days as I didn’t care about it coming after I left my trip. So now 2 days of me not taking it and no period yet. When it comes hopefully it’s not bad but for that is worth this is amazing. Will use for any future trips if my friend wants to make her appearance. Thank you Wisp!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Quick response and quick turnaround

My husband threw out 2 out of my 3 month supply of birth control, I reached out to wisp about needing an early refill because of this and they were so quick to to reply and fill my refill. I would highly recommend this company to anyone and everyone!

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Not transparent as far as pricing goes.

Not transparent as far as pricing goes.

May 23, 2026
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Reply from Wisp

Hi there! We appreciate feedback and are committed to transparent billing. Billing practices are regularly reviewed to ensure that any additional fees are clearly communicated. For more information about billing and fees, please check out our Help Center by searching “Why do I see a temporary hold on my card?”, or reach out to our support team at support@hellowisp.com.

Rated 1 out of 5 stars

Not as convenient or flexible as…

Not as convenient or flexible as advertised. You are not in control of your health as suggested & ability to provide service will ultimately come down to insurance and pharmacy cooperation; the 2 entities consumers are trying to avoid by shopping online.

May 25, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 2 out of 5 stars

I came to Wisp for HRT

I came to Wisp for HRT. Only after I paid and had my consult did I find out there is no available Rx for testosterone. So I will need to pay another provider for another consult to get what I need.
Unfortunate because everything else was good.

May 22, 2026
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 3 out of 5 stars

Too many text follow-ups.

Too many text follow-ups.

May 21, 2026
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 4 out of 5 stars

Super convenient

Super convenient, I like that you can order meds 24/7, my only complaint is that the prices seem pretty high especially when you compare medication for females versus males. Doesn’t really seem fair.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable refill shipping

Placed an order for birth control and it arrived without any issues, process was smooth and simple. After three months of lots of marketing texts, I was alerted that my refill was processing. Great! Then a notice it was approved and would be received in 3-5 business days, and to look for tracking info. Never received info, or prescription. Came to the day I was supposed to start the new pack and nothing, so I contacted them. Was told it was shipping soon and to look for tracking again (finally provided a number here). I told them I already received that message and tracking showed no movement in 4 days since it was created, and I was concerned this would mess up my body and asked to have it transferred to a local pharmacy. They replied with updated tracking magically (arriving 10 business days after my original message said it was shipping), and said I needed to agree to a 25 charge and pay additional medication price at my pharmacy IF I needed my medication sooner. No- I needed my medication auto-refilled and delivered in a timely manner so there were no gaps. Hormonal birth control is dependent on consistent usage, and they made that impossible. Cancelled. New prescription through Amazon was half the price and will arrive two days before theirs that was shipped a week ago supposedly. Can't recommend.

May 25, 2026
Unprompted review
Wisp logo

Reply from Wisp

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at support@hellowisp.com

Rated 5 out of 5 stars

User Friendly Website

User Friendly Website. Entire visit was positive. My prescription was sent within two hours of online visit. That was great for my busy schedule.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Came in at just the right time

Came in at just the right time . Started getting symptoms of a yeast infection over the weekend lucky I found wisp and was able to get diagnosed and get the medicine needed. Everyone has different experiences and mine as been great. Really easy to use and very convenient. Truly love the App

May 23, 2026
Unprompted review

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