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AirFreight.com Reviews 1,567

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed, reliability, and punctuality, often noting that shipments arrive faster than expected and critical deadlines are always met. The service overall is described as exceptional, with many highlighting the ease of the process and the peace of mind it provides. People frequently commend the staff for their professionalism, helpfulness, and excellent communication, keeping them informed every step of the way. Reviewers also appreciate the quick response times, making urgent requests and last-minute deliveries possible.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick response... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the company's exceptional... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick responses, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more


Company details

  1. #1 of 28 best companies in Logistics Service
  2. #1 of 12 best companies in Delivery Service
  3. #1 of 9 best companies in Freight Forwarding Service
  4. #1 of 23 best companies in Shipping Company
  5. #1 of 16 best companies in Shipping Service
  6. #1 of 5 best companies in Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

EASY COORDINATION

Andy did a great job coordinating the shipment. Everything went as planned. He also sent status emails along the way. Would recommend.

April 22, 2026
Rated 5 out of 5 stars

Great Service

John Mark Peterson was very helpful. He got the freight that we needed delivered in a very timely manner as well as keeping me informed of the progress as it happened.

February 3, 2026
Rated 5 out of 5 stars

Pro Shippers with Great Communication

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded first, had a driver to the location with 1.5 hours, and delivered in time to the customer. They communicated every step of the process including sending photos of the pickup. I will be using them again

February 3, 2026
Rated 5 out of 5 stars

Dependable.

Expensive, but flexible. We were in a situation that no other company was able to guarantee. They made it happen and removed a big liability that opened up from another company missing their deadline.

December 31, 2025
Rated 5 out of 5 stars

10/10 highly recommended

10/10 highly recommended! Very quick arrival, the driver was professional and showed up at the delivery location within the timeframe needed. We will definitely use again!

January 8, 2026

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