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📣🎉Team Member Shoutout: Phyllis Edwards from Semmes, Alabama. Through warm greetings, genuine compliments and thoughtful conversations, customer service associate Phyllis makes shoppers feel seen, valued and cared for—and her community is taking notice. A recent Facebook post from a local customer praising Phyllis’ kindness sparked an incredible response, with hundreds of likes and comments from others sharing how she consistently brightens their day. For a town of about 6,700 people, the message was clear: Phyllis makes a real difference. Her store manager says the recognition simply reflects who Phyllis is at her core—an example of outstanding customer service and compassion in action. Whether she’s helping customers clip coupons or learn about pharmacy services, or surprising teammates with thoughtful gestures, Phyllis leads with heart. Thank you, Phyllis, for showing how everyday kindness can leave a lasting impact—on customers, teammates and an entire community. ❤ #WeAreWalgreens #CustomerService #NowAndAlways #NeighborhoodPharmacy 

I ❤️ this statement she leads with her heart ♥️ amazing not many left in our world that live by this. KEEP UP THE GREAT CUSTOMER SERVICE!!!!!

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I LOVE listening to and learning new insights from associates like this......................

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Thanks Phyllis for watching out for the most important people in the Walgreens organization.....the customers who trust Walgreens!

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Congratulations Phyllis! Doing what you do best! I am forever grateful!

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