Rakuten Mobile is leading the era of Intelligent Quality Assurance. Through the Rakuten Mobile Agentic AI-Powered QA Platform, we have reduced our Quality Assurance testing time by 15x compared to what could be previously achieved with manual testing. Rakuten Mobile is now eliminating manual errors, increasing testing accuracy and validating outcomes with precision. This is all driven by our mission of delivering better performance to our subscribers through world-class network operations. Being a first mover has always been in Rakuten Mobile’s DNA - our commitment to automate and innovate is innate. This commitment had already helped us reduce our quality assurance testing times by 75% thanks to automation. The Rakuten Mobile QA AI Platform has taken us to the next level, enabling almost identical additional efficiency gains in streamlining this process – with agentic AI, our QA testing process is almost 75% faster than what we had achieved through automation – and 15x faster validation than what could be achieved through manual iterations. Through simple natural language prompts, our intelligent QA supervisor agent is programmed to lead a multi-agent architecture that is delivers faster results. These results are not theoretical. They are live, in production and easily scalable. Rakuten Mobile is now delivering intelligent, end-to-end QA orchestration: autonomously generating test cases and executing across complex environments, all while continuously learning to boost coverage and accuracy. By the end of 2025, we hope to achieve 90% QA testing automation – that demonstrates our level of commitment to transforming mobile network operations through AI and being global leaders in Intelligent Quality Assurance.
Truly inspiring! Rakuten Mobile is not just adopting AI, it’s pioneering a new era of intelligent quality assurance. Achieving 15x faster validation with agentic AI is a breakthrough that redefines what’s possible in telecom operations. This bold step toward scaling QA with autonomous, intelligent orchestration sets a global benchmark and proves how innovation, when driven with conviction, can transform an entire industry. Huge congratulations to your trailblazing leadership and the entire Rakuten team! 👏.
Sharad Sriwastawa 15x reduction is amazing.
Wow this is really amazing achivement 👍😊 AI can truly be a game changer. Happy to see that you are already seeing amazing outputs by implementation 🎉
That sounds promising, would love to learn more
Targeting 90 percent QA in Testing Automation is a great initiative. Congratulations to the visionary leader, Sharad Sriwastawa and Rakuten Team!💐
Targeting 90% is an impressive goal Sharad Sriwastawa . Best wishes to #rakuten team.
Great news Sharad. Congratulations!
AI agent + RAG model can be implemented as a business use case, primarily focused on achieving two major results: 1. Automation 2. Analytics