✨ 𝗧𝗵𝗿𝗲𝗲 𝗻𝗲𝘄 𝗺𝗮𝗿𝗸𝗲𝘁𝘀, 𝗼𝗻𝗲 𝗺𝗶𝘀𝘀𝗶𝗼𝗻: 𝗘𝗮𝗿𝗹𝘆 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲 ✨ N26 for under 18s is growing! It’s now also available in Belgium, Slovakia, and the Netherlands for kids and teens aged 7 to 17. It’s a safe way to teach smart money habits early on with a debit card designed for today’s cashless world. Parents set the rules with automated allowances, spending controls, and tailored notifications. Kids get a card they love, with seven designs to choose from. Learn more 👉 n26.com/en-eu/under-18s
Hey N26 I am a happy customer so far, but the kids service, even though I love the idea, is not fully thought through. I would have expected that the kids cards, would be able to use the app too, so they can see how much money they have, what they sent it for and how much they can potentially save.They can't. I'ts just a black box of undefined amounts of cash they have available.Currently using Bling for my kids and it offers that, everyone has their own app and account.I would love to see this coming to N26!
Cliente N26 desde hace tiempo. Llevo más de 24h con mi cuenta totalmente congelada sin previo aviso, sin notificación, sin explicación clara, sin canal humano de resolución. La situación ocurrió presencialmente, delante de un vendedor, mientras cerraba una compra importante para mi familia. He contactado por chat, email, redes sociales. El propio equipo de Redes Sociales reconoce no tener acceso al caso. ¿Es esta la experiencia de cliente que N26 proyecta como valor diferencial? Porque desde dentro, no se sostiene.
I have now filed a formal complaint with the BaFin regarding the repeated blocking of my account and the lack of access to my funds (€2,600). Despite multiple contact attempts, I still have no access to my money and no clear communication from your side. This situation is critical, as I depend on these funds for my daily living. I request immediate resolution or a clear, binding timeline.
@N26 This is now the 4th time my account has been blocked right after receiving a bonus payment from my employer. Every single time I suddenly lose access to my money for no clear reason, despite the payment coming from a legitimate company salary account. This is honestly unacceptable for a bank people are supposed to trust with their finances. Repeatedly freezing customer accounts without proper communication or a reliable solution is not how banking should work. Very disappointed with the experience. yet again blocked for no reason.
Still no resolution, this company simply does not care. I have no access to my funds for several days now. A BaFin complaint has already been filed. This needs urgent escalation.
Nice, but maybe focus on getting it to actually work in Germany first. I gave up trying to open an account for my kid after wasting hours going back and forth with customer service.
i will now drive to my lawyer, unacceptable to freeze accounts you pay fees for every time a transaction comes in or wants to go out. it leaves me no other choice.
Teaching kids that money is a tool, not a mystery - early. Smart move, and the timing with cashless habits forming younger and younger makes this more relevant than ever.
Sin duda el peor banco en el que estado!! Me han bloqueado la cuenta sin previo aviso dejándome sin dinero y con dos menores a cargo….llevo miles de correos y nada sigue bloqueada…..así que si podéis huir de este banco es lo peor!!! Número de expediente 92163254
I would like to raise a serious concern under this post: My N26 account was blocked, then reactivated with confirmation that “everything is secure” – only to be blocked again just two days later. I have now been unable to access my own funds (€2,600) for over 72 hours. Despite multiple attempts to contact support, I have received no clear response or solution. For a company that aims to build trust in digital banking, this situation is крайне concerning. I expect an immediate resolution and full restoration of access to my account. Experiences like this raise serious concerns about how customers are being treated.