The Duracell Company’s Post

⚡ Duracell is Hiring | Director of Operations – Procell InSite We're looking for a builder. Someone who doesn't inherit operations, they create them from the ground up. If you thrive in ambiguity, move fast, and know how to scale what you build, this role was made for you. To make an impact in this role, you'll bring: ▪ 8–12 years of operations experience, with 3–5+ in SaaS, SaaS-Plus, or IoT environments ▪ Proven track record building operations functions from scratch — deployment, support, customer success ▪ Experience driving installation unit economics improvement (cost per deployment, time-to-value) ▪ Familiarity with customer support infrastructure: ticketing, SLAs, escalation frameworks ▪ Financial literacy on unit economics and how installation costs flow through P&L 📌 Remote 🔗 Apply now: https://lnkd.in/ebtqV8-K ✉️ Questions? Send me a DM. Sofia Gutiérrez #Duracell #DuracellCareers #OperationsJobs #SaaSJobs #IoTJobs #CustomerSuccess