Sells automobiles by understanding and demonstrating excellent product knowledge, customer service and presentation of safety features; developing and qualifying buyers; closing sales.
Proper and professional follow up with leads who inquire through the internet by working closely with the internet department to move the sales process forward.
Proficiency in using software programs to manage customers.
Automobile Sales Consultant Job Duties
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Timely and appropriate follow up with calls, text, emails. Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting; responding to inquiries.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties, services, and Simoniz Glass Coat.
Closes sales by overcoming objections; asking for sales; negotiating price; completing lease or purchase contracts; explaining provisions; services, and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in ongoing training; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Maintains a high OLP/CSI, receives 5 Star reviews.
Staying current with required certifications
Automobile Sales Consultant Skills And Qualifications