Key Account Manager, Digital Commerce

About The Job

You will oversee account management for assigned customers within the eCommerce sales team reporting to the Director of Sales eCommerce. In this role you will be responsible for the growth of net sales, share, margin, and profit, while staying within budget for the eCommerce division. The ideal candidate will be able to influence both internally and externally, adapt to a fast paced environment with changing customer priorities and collaborate cross functionally to make data driven decisions that lead to growth.

You Will

• Manage strategy, execution, and planning with eCommerce customers to deliver growth across the Danone portfolio
• Manage business forecast and pacing coordinating with Sales Analysts, Demand Planning, Finance and Customer solutions to ensure proper forecasting and commentary to changes
• Play an integral role in working with Amazon and Danone cross-functional teams to build a sustainable growth plan through assortment development and promotional management with frequent connectivity to monitor performance
• Demonstrate and exhibit Danone’s Leadership Behaviors
• Lead weekly customer calls creating call agendas, monitoring sales performance, inventory levels, trends, KPIs, and actively problem-solving business issues
• Communicate in a timely fashion both written and verbally with customer and internal stakeholders, ensuring that both good news and bad news is shared with equal level of detail
• Assist scenario planning with Revenue Growth Management and Sales Finance to determine financial implications of business changes and implications of customer negotiations and terms ensuring agreed upon sales volume, net sales and profit goals are achieved
• Support customer negotiations through analysis for assortment, terms, promotional opportunities and sales goals
• Provide the analysts with accurate information for New Item Setup (DCP), Trade Management (Kantar), and ensuring Audit compliance with appropriate backup
• Clear understanding of P&L to ensure staying within financial and spend guardrails and submitting incremental (CAD) requests when necessary to support business needs
  
  

The salary range for this position is $75,000 – $105,000 USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.

About You

• 4+ years of CPG Retail Sales experience
• Experience with Amazon Vendor Central preferred
• Your strengths include organization, people leadership, time management, communication, and interpersonal skills
• You have a strong understanding of the P&L and financial implications of risks and opportunities
• A strong understanding of trade, forecasting and deduction management
• Growth mindset focused on what would need to be true to deliver goals
• Sets SMART goals that are relevant to department and company strategies
• Ability to take ownership as well as delegate to team members
• Anticipates obstacles and develops plans to address
• Proficiency with Microsoft Excel
  
  

About Us

Life at Danone

With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves “Proud Danoners.”

Learn more about Life at Danone

Our Brands

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Activia®, DanActive®, Danimals®, Dannon®, evian®, Follow Your Heart®, Happy Family® Organics, International Delight®, Light + Fit®, Nutricia ®, Oikos®, Silk®, So Delicious® Dairy Free, STōK® Cold Brew Coffee ®, Too Good & Co™, and YoCrunch®.

Our Purpose

We’re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we’re proud to be the world’s largest B Corp.

Learn more about our mission.

Our Benefits

Our commitment to making the world healthier starts with our employees.

• Physical Wellbeing We pay for the majority of your medical benefits – which include medical, dental and vision – with our competitive 80%/20% cost-sharing model.
• Mental Wellbeing Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.
• Financial Support We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.
• Family Care We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.
  
  

Learn more about our benefits.

Equal Opportunity Employer

Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.

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