SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Associate Director- Director to join its growing Consumer/Lifestyle division.
In this role, you'll serve as a senior client counselor, team leader, and agency ambassador, owning accounts end-to-end while helping shape the future of our agency. Here's what you'll do:
Administrative Tasks:
Independently manage multiple accounts; serve as the right-hand to the Director/Senior Director/AVP across clients
Anticipate client health and issues; proactively flag concerns to leadership along with solutions to preempt them
Strategy Development:
Lead the development of strategies; motivate junior team members to be active participants in strategy development
Anticipate account needs and identify opportunities for strategic moments - from day-to-day creative pitch ideation, to larger-scale campaigns and activations
Guide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successful
Actively present big ideas to clients
Corporate Communications:
Demonstrate a strong understanding of each client’s industry landscape; solidify yourself as an expert and offer POVs on how to stay ahead of the competition
Chime in during executive messaging development and sessions with clients; train team members to successfully run these sessions
Land top-tier thought leadership opportunities for clients across speaking engagements, awards, and media/podcasts
Events & Partnerships:
Troubleshoot any issues/911s
Be on-site for execution and lead client communications on-site
Attend destination press trips
Support the team in partnership calls, email correspondence, and strategy
Ensure the team converts all media leads post-event
Media Relations:
Land top-tier press placements on priority accounts
Be an agency resource, leveraging media relationships across teams as needed
Identify opportunities to create news when there is no news for clients
Consistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunities
Mentor junior team members on media relations, walking through list building and pitch writing, and next steps
Leading key media announcements, motivating teams to ensure each news moment is a success
Continue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and more
Approve complex media materials, inclusive of press releases, OpEds, LinkedIn content, and more
Client Communications:
Serve as the lead client counselor; be the first line of defense for issues, and possess the ability to independently manage clients
Build strong rapport with clients on both professional and personal levels
Identify IRL touchpoints with clients on a half-annual basis
Demonstrate professionalism amongst third-party partners (such as investors, partners, and other brands); manage conversations on behalf of the agency
Mentorship:
Instill confidence amongst team members; empower them to successfully manage all aspects of the job
Directly manage junior staff ranging from Senior Account Managers to Account Coordinators; responsible for their growth at the agency and serving as a resource and guide for their future
Lead weekly meetings with your direct reports
Continue to be a sounding board for junior team members; offer advice and counsel to help improve their workflows
Agency Growth
Begin working closely with division lead to discuss ways to grow and improve team functions
Consistently find opportunities to upsell client scopes and renew client contracts
Play a strong role in the development of new business by helping build strategies and pitching clients
Serve as an ambassador of the agency by maintaining a strong presence on LinkedIn sharing relevant work; represent the agency at industry conferences, ensuring touchpoints with media, clients, and new business prospects
Here's what you'll get:
Salary range: $105 - 120K
Annual bonuses; monthly commissions for new business you sign
100 percent healthcare, dental, and vision coverage
Unlimited PTO
Mentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team - both personally and professionally. That's why we emphasize mentorship - ensuring all employees have a direct line to senior leadership to learn and grow
Strong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time. From workout classes to happy hours and more, we'll plan something for everyone on a monthly basis
We're a Latino and queer-owned agency - diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Writing/Editing and Public Relations
Industries
Public Relations and Communications Services
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