Pragnya Paramita

Feeling grateful (and a bit humbled) to be surrounded by so many talented builders at actAVA: Kevin Riley Frank Wang Deon Metelski Steve Brown Joon Lee Leon Qi 🧠 As AI agents take on more autonomy in our day-to-day work, the gating factor in healthcare isn’t “capability”—it’s compliance to the workflow plan and instructions. That’s the only way we can safely let AI own repetitive tasks end-to-end. And as AI regulations expand—and clinicians and operators become more aware of how often models can be wrong—red teaming shifts from optional to foundational. You need an engine that continuously probes agents with adversarial scenarios, verifies they follow the right steps, and catches subtle failures before they ship. Autonomy in healthcare should be earned through evidence: evals, audits, and relentless testing. That’s what we deliver with Kora — a platform for healthcare AI agents with continuous evaluation, red teaming, and compliance assurance. Read more about our technology in the blog 👇. Any questions, let us know!

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Losing sight of the “Big Picture” while implementing Salesforce Current technologies such as Salesforce are highly flexible, user-friendly, and relatively inexpensive, which can foster rapid and unplanned changes. While managing Salesforce projects, it is tempting to implement minor changes quickly under the assumption that they will not significantly impact the project or incur additional costs. However, 95% of these seemingly small changes cumulatively result in significant time expenditures, ultimately increasing the overall project cost and causing budget overruns or missed deadlines. To illustrate, consider a scenario with 200 minor changes, each taking an average of one hour. This results in an additional 200 hours, equating to more than one month of work for a single resource. Assuming a blended rate of $200 per hour, this adds $40,000 to the project. Although this amount may seem minor, for smaller companies with limited budgets, it could jeopardize the entire program. For larger projects, $40,000 could escalate to $400,000 or even $4 million, attracting leadership's attention, and potentially derailing the entire initiative. The solution lies in adhering to a few straightforward steps: 1.     Define the “Big Picture” and ultimate goal (Vision, Primordial Directive): ·       "Modernize all internal platforms to grow with the business, enable communication with external systems from vendors, partners, resellers, retailers, franchisees, distributors, and customers, and facilitate insights, trends, and additional revenue channels to increase business profitability." ·       Continuously update the vision. 2.     Break down the “Big Picture” into smaller components within a timeline (Roadmap): ·       Continuously monitor changes in business, technology, and customer needs to ensure the roadmap remains current. 3.     Establish clear roadmap stages, defined by time, objectives, and feature values: ·       Set clear metrics and goals. For example, if your company must migrate to a new system because the old one will be unsupported by year X, ensure the new system is operational by that date or earlier to mitigate risks. By documenting this, you are developing a framework which will enable you to compare and evaluate every single user story, requirement, change, defect, use case, feature, epic, system, platform, project, or program to ensure alignment with the “Big Picture”: ·       If a request does not contribute to building the big picture and meeting current stage objectives, deprioritize it for a future stage or remove it from consideration altogether from this program; however, keep in mind that this could be the seed of your next big initiative. In summary, any action, plan, or request that does not contribute to the primordial directive should not receive investment in terms of time or resources.

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Salesforce Acquires Informatica for $8B: A Strategic Move or a Step Backward? Salesforce’s recent $8 billion acquisition of Informatica has certainly made headlines. But is this move a visionary leap into the future or a nostalgic nod to the past? Imagine a horse trader acquiring a wagon maker to compete in the burgeoning automobile industry of the early 20th century. While both were titans in their time, the world was rapidly shifting beneath their feet. In today’s era of Generative and Agentic AI, agility and innovation are paramount. Nimble, AI-first startups are redefining the technological landscape, delivering unprecedented solutions at speed and scale. In contrast, legacy giants like Salesforce and Informatica, despite their storied histories, may find themselves encumbered by outdated infrastructures and slower innovation cycles. Generative AI is like the the Hulk: immensely powerful but requiring careful handling. To truly harness its potential, it must be paired with cutting-edge technologies that have evolved rapidly—technologies that differ vastly from those of the past three decades. Attempting to make one elephant dance is challenging enough; orchestrating a duet between two could be a comedic spectacle. Enterprises today seek the grace and agility of a trained ballerina, not the cumbersome movements of legacy behemoths. This acquisition prompts a critical question: Are we witnessing a strategic evolution or a nostalgic consolidation? The future will favor those who adapt swiftly, not those who cling to past glories. What do you think? https://lnkd.in/gPVXsnVY

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Exciting news to share! Salesforce has entered a definitive agreement to acquire Cimulate, a leader in AI-driven product discovery and agentic commerce solutions. This strategic move marks Salesforce’s first major acquisition of 2026 and reinforces their commitment to strengthening AI-powered commerce capabilities, especially within the Agentforce Commerce suite. Cimulate’s cutting-edge AI tooling empowers retailers with more personalized, efficient product discovery and smarter customer interactions. By integrating Cimulate’s tech, Salesforce aims to outpace competitors like Adobe, Shopify, and SAP and accelerate innovation in intelligent commerce. This expansion signals a bold step toward transforming the retail experience through AI-powered commerce, delivering more tailored solutions for commercial initiatives and setting a new benchmark in the industry. Read the full analysis and implications of the Cimulate acquisition here: https://ift.tt/dmeUC7V Link to post: https://ift.tt/dmeUC7V

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I keep turning over Salesforce's Britta Fiore-Gartland, PhD keynote from last week's YouX event. In particular, this section unpacking how agentic experiences are creating new combinations of Human/AI work relationships. Not only are LLMs and AI changing *our* workflows, but they're rapidly changing those of the people we seek to learn about and support. How might this influence our tools, methods, and mindsets for "doing" research? Britta sketches a few options - full recording in the comments below ⤵️

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@Salesforce acquires @Informatica for $8 billion to bolster Agentforce https://bit.ly/4kA79Uj Salesforce said it will acquire Informatica for $8 billion, or $25 a share, in a deal that will give it a neutral data integration and management platform to connect Agentforce across systems.

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Scaling Salesforce the right way means thinking carefully about your org strategy. Whether you’re leaning single-org or multi-org, the answer depends on your structure, compliance, and growth goals. Pratik Rudrakshe lays out what to consider in this great read 👉 https://ow.ly/zrEq30sQMmR #PalladinTechnologies #Salesforce #SalesforcePartner #CRMStrategy #DigitalTransformation

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Not by LLMs alone. "Salesforce has been using rudimentary, “deterministic” forms of automation in Agentforce to improve the software’s reliability, said Sanjna Parulekar, senior vice president of product marketing. This means it makes decisions based on predefined instructions as opposed to the reasoning and interpretation AI models use. “We all had more trust in the LLM a year ago,” she said. The company’s website now states that Agentforce can help “eliminate the inherent randomness” of LLMs, “guaranteeing that your critical business workflows follow the exact same steps every single time.” https://buff.ly/QukDE1Q

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Recently, Pegasystems was hosted by Wipro Partner Labs for an immersive showcase of the transformative power behind Pega Blueprint in collaboration with AWS and vFunction. The event was packed with innovation from Blueprint Enablement sessions to leadership insights from Pega experts, plus a tour of Partner Labs zones: Cloud Studio, AWS Zone, Design Thinking Garage, and Wipro Ventures! Together, Pega and Wipro are shaping the future of enterprise transformation. Learn more about these collaborative offerings at https://lnkd.in/eZQRnFhp. #WiproPartner #Pega #CustomerSuccess #PegaBlueprint #DigitalTransformation

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