RingCentral

When patient demand surged at Murfreesboro Medical Clinic & SurgiCenter, so did call volume. Keeping up meant finding a way to handle more without pulling staff from patient care. Collette Thomas, Director of Information Systems, turned to RingCentral AI Receptionist (AIR) to handle routine inquiries, freeing care teams to spend more time with patients who need them most. See how MMC improved patient engagement with AIR, via Talking HealthTech 👇

One event. Hours of content. Most of it never sees the light of day. When a session ends, those valuable insights are often stuck in long recordings, making them difficult to access and even harder to repurpose. AI Creator Lab and Content Composer for RingCentral Events change that. Every session becomes a content asset you can keep pulling from all year: ✔️ Identify and clip high-impact moments ✔️ Turn audio into social posts, blogs, and emails automatically ✔️ Auto-format clips for mobile with portrait mode and captions Your best content is already recorded. Now it can work for you. https://lnkd.in/gQmVBPnj.

How is AI making human connection more human? In our latest AI Real Talk, industry analyst Craig Durr shared how intelligent capabilities like AI note-taking enable people to stay present and engage more deeply in conversations. He explains why stronger connections and more meaningful interactions are AI’s real superpower ⬇️

First impressions matter…even if you're on the 10th meeting of the day. You know the moment. Joining a meeting… fixing your camera… checking your mic… hoping everything works. The new RingCentral Video desktop experience removes the guesswork. Test everything before you join and see who’s already in the room so you can start strong every time. Because better meetings start before you even enter ➡️ https://lnkd.in/gcnY9M-D.

What if your contact center actually kept up with your growth? The Escape Game has hosted over 10 million guests across 50+ locations and continues to add 10-12 locations each year. Their legacy CX solution couldn’t scale with them, so they switched to RingCX, and the results speak for themselves: 📈 16% increase in call answer rates 📅 7% boost in bookings 💰 50% reduction in contact center costs Now the Guest Care team handles 30,000 calls a month with full visibility into every interaction, enabling a better guest experience at scale. This is what the right technology does for your business. 👇

How confident are you that every customer text gets answered? Customers lose trust when their messages go unanswered. The Business SMS Booster helps teams stay responsive with a shared SMS inbox that provides full visibility into customer texts and prevents missed or duplicated replies. It’s time to upgrade your business SMS experience: https://lnkd.in/g87Bbbk5.

AI’s value shouldn’t be a mystery 🔍 Our AI ROI Calculator helps you estimate cost savings and productivity gains from AI-powered conversations. See what AI could return for your business. 👉 Try it now: https://lnkd.in/gXZRrGGJ

Customer expectations are changing fast. IDC found that 50% of businesses consider it important for their UC solution to include lightweight contact center capabilities built right into their phone system. It’s a major industry shift and a huge opportunity for teams that don’t have a formal contact center but still handle customer interactions every day. The Customer Engagement Bundle extends the power of RingEX with call queues, analytics, and SMS, enabling businesses to manage both employee and customer engagement from a single, unified platform. John Finch, RingCentral’s VP of Product Marketing, breaks it down in the video below. ⬇️

Missed calls cost more than you think 💸 RingCentral AI Receptionist (AIR) keeps your front desk running 24/7, answering calls and texts and handling inquiries whether your team is in the office or not. Always on, without any extra effort.

Think building and deploying your own AI agent has to be complex? Think again. The next evolution of our Agentic Voice AI platform is here: AIR Pro. AIR Pro combines reasoning with multi-step execution, making it easier for businesses to build, deploy, and scale AI agents without the usual complexity. RingCentral President and COO Kira Makagon shares what sets AIR Pro apart for today’s businesses 👇