The latest cautionary tale in AI marketing comes from the backlash surrounding SheerLuxe, the British fashion and lifestyle platform known for beauty advice, shopping recommendations, and personality-driven editorial content. The brand recently introduced four AI-generated influencers: Gigi, centered on beauty; Eden, the corporate archetype; Reem, the “extra” one; and Brooke, focused on “effortless fashion.” Together, they felt less like fully realized personalities than audience segments rendered as people. The characters were launched across Instagram under the handles @gigibot_, @edenbot_, @reembot_, and @brookebot_. The reaction was swift, though not in the way SheerLuxe likely hoped. Followers questioned why synthetic women were giving beauty and style advice, whether this was replacing real creators, and what it meant for young women to be taking self-image cues from perfectly rendered, computer-generated avatars. It would be easy to read the backlash as proof that consumers are not ready for AI influencers. I think that misses the point. The problem was not that they were AI. The problem was that they were designed for segmentation, not human connection. These avatars did not bring a new point of view, a new creative model, or a new kind of usefulness to the audience. They felt like audience segments with faces: the beauty persona, the work persona, the stylish persona, the fun persona. But who were they, really? Why would anyone follow them? What did they know about being effortless, feeling organized at work, finding confidence, or developing personal style? Influence is not generated by bringing audience segmentation to “life.” It’s earned through perspective. That is why @lilmiquela worked. I have long been fascinated by her, not because she is an AI human influencer, but because she was built with cultural fluency. She had a world, a voice, relationships, tension, taste, and a reason to be watched. She did not simply show up as an AI influencer. She showed up as a character inside culture. The SheerLuxe avatars felt like they showed up inside a media plan. That difference matters enormously for pharma marketers, because the pharmaceutical industry is about to enter its own AI influencer era. Read the perspective of EVERSANA INTOUCH's Susan Perlbachs in her latest column for Med Ad News. 🔗 https://lnkd.in/e_2a5AHV #MedAdNews #healthcaremarketing #healthcareinfluencers #pharma #artificialintelligence
Med Ad News
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Authoritative analysis of the issues, events, trends, and strategies shaping healthcare communications.
About us
Med Ad News provides the $1 Trillion pharmaceutical industry with need-to-know business information. We continue our tradition of disseminating original, thought-provoking content with the intent of providing the busy pharmaceutical executive with insight into industry trends that will affect their business, as well as the industry in its entirety. Written primarily by our editors and staff reporters, Med Ad News provides broad coverage of pharmaceutical business, product marketing, and healthcare communications. Med Ad News, provides readers with business intelligence that will impact their company’s performance. Med Ad News, launched in 1982, has been the magazine of choice for insight into successful business and marketing strategies. We offer Web-based products designed to keep the busy pharmaceutical executive current on news and events. Through our industry leading website, PharmaLive.com, and e-mail-based newsletters, including MedAdVantage (daily) and Med Ad Studio, readers can receive information deemed critical to their role. To provide business executives with a forum for interaction, we host our annual Med Ad News Manny Awards, celebrating excellence in creativity surrounding the marketing of pharmaceutical and healthcare brands. Events provide attendees with the opportunity to meet industry leaders, understand successful business strategies, and gain insight into issues affecting the industry currently, and in the long term.
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💪 Hosted by the Healthcare Businesswomen’s Association and designed as a high-impact forum focused on connection and action, the Global Ascension Leadership Experience brought together executives and emerging leaders to explore how organizations can advance workforce vitality, accelerate #innovation, and shape the future of care delivery. ☀️ Held last month in San Diego, the program blended thought leadership, collaborative problem-solving, and recognition of excellence to reinforce the evolving role of leadership in an industry defined by rapid change and increasing complexity. 🔗 https://lnkd.in/en25prdr #HBAImpact #AscendwithHBA #MedAdNews #womeninleadership #leadership #mentors
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Life sciences organizations have operated under the assumption that if patients recognize their symptoms, they will seek care. In many therapeutic areas, that logic holds; in behavioral health, the pathway from awareness to action is far less linear. A growing body of evidence suggests that recognition alone does not reliably translate into treatment initiation. Patients may recognize disease symptoms, but not acknowledge the need for support, thus delaying or avoiding seeking care. More from Karin Hayes of OptimizeRx in her latest piece for Med Ad News. 🔗 https://lnkd.in/eWG2xKyh #MentalHealthAwareness #MentalHealthMatters #EndTheStigma #MHAM #marketing #behavioralhealth #MedAdNews
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TOMORROW: Don’t miss the Battle for Hope, an annual #Chicago Advertising Industry Battle of the Bands. The event benefits Off The Street Club, the oldest boys and girls club in Chicago and serves more than 3,000 kids in one of the most dangerous neighborhoods in the country, West Garfield Park. Performing agencies include Digitas North America, BBDO Chicago, Edelman, and The Cr8tors. 🔗 https://lnkd.in/e53yZqtG #offthestreetclub #battleforhope #campmathieu
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The personal healthcare agent era is not a distant prospect. For millions of patients already using these tools, it has already arrived. More on Scott Snyder's perspective: https://lnkd.in/e6gku7TS #healthcare #patients #artificialintelligence #patientaccess #largelanguagemodels #ChatGPT #healthcaremarketing #MedAdNews
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Let’s be completely honest about the state of our industry. The #marketing world is obsessed with #relevance – the practice of saying the exact right words, in the right #media, at the right time, to the right people. We ask ourselves if our channels and tactics are appropriate for a specific ‘customer segment,’ taking the easy route of assigning clinical needs to groups like “time-starved moms in search of time-saving convenience.” But the hard truth is that this kind of #algorithmic relevance is cheap and ineffective. Despite the appropriateness inherent in these standard approaches, the customer’s true needs come second at best, resulting in “commoditized empathy” that audiences can easily sense is performative. And when relevance relies purely on #data matching rather than human #connection, it often devolves into invasive surveillance. Being chased around the internet by an ad because of a recent search or a private conversation isn’t engaging – it is annoying and creepy. More from Loren Levinson of Moon Rabbit in her latest column for Med Ad News. 🔗 https://lnkd.in/eBvRAQcy #healthcaremarketing #pharma #engagement #patients #HCPs #MedAdNews #relationships
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Med Ad News reposted this
We're honored to have been named Agency of the Year at the Med Ad News #MannyAwards! What a night—full of incredible energy and a great reminder of why we love what we do every day. Grateful to be recognized alongside so many inspiring teams. Here’s to continuing to push boundaries and create bold, meaningful work. #MannyAwards #Innovation #Purplemoon #BeRare Photo credits: Med Ad News / Jodi Ann Rothfeld
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Med Ad News reposted this
Last week, Peter Niemi and I had the opportunity to attend the Med Ad News Manny Awards to represent Silverlight Digital as a finalist for Best Launch Campaign. We would like to congratulate Accenture on taking home the Manny Award for Best Launch Campaign for their outstanding work. It was truly an honor to be recognized alongside such innovative and inspiring work across the industry. We’d also like to extend our congratulations to all of this year’s Manny Award winners and finalists. We’re proud to be part of an industry that continues to push boundaries, inspire creativity, and make a meaningful impact! #SilverlightDigital #HealthcareMarketing #MannyAwards
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Med Ad News reposted this
Finalists! Big thank you to Med Ad News for hosting us at the Manny Awards, and congratulations to all this year’s winners and all the seriously amazing work.
A great night at the Med Ad News Manny Awards celebrating the work across our industry. Honored to be finalists for "Magnolia’s Guide to Adventuring" with Rett Revealed and proud to stand alongside so many impactful campaigns. Grateful for the team, the partners, and the opportunity to help share Magnolia’s story. #MannyAwards #2026Mannys #PropelHealthForward
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Med Ad News reposted this
IT’S OFFICIAL: DH wins for Best Consumer Nonbranded Campaign in the 2026 Manny Awards for “Let’s Talk about PrEP.” Congrats, team! Thank you Med Ad News for the honor and to everyone who helped bring this campaign to life. More attention for the work = more awareness for HIV prevention. #HIVPrevention #MannyAwards #ConnectedForGood
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