IntelePeer

🚀 Escaping Healthcare’s “Pilot Purgatory” AI demos look great. Scaling them is where 94% of organizations get stuck. In part 2 of his #AgenticAI Advantage series, our own Joshua Fox breaks down the four architectural layers that separate real, production‑grade AI from endless pilots: Reliability, Real‑time performance, Integration, and Governance. If your AI projects aren’t making it past the pilot phase, this is the roadmap out. 👉 https://lnkd.in/e_ikT-DT

Shoutout to Healthcare Contact Center Times (HCCT) for sharing our latest deep dive from Maria Phillips & Selena Lane Castellanos! Even as AI and automation scale, the core challenges of healthcare operations remain remarkably consistent. We broke down the 5 harsh realities we see across the industry The biggest takeaway? Technology changes, but successful automation always comes down to human experience and smart integration. Check out the full breakdown in HCCT's share below! 👇 #HealthcareIT #PatientExperience #AIinHealthcare

Healthcare faces a projected shortage of 3.2 million workers by 2026. The good news: Agentic AI solves this. Why? Because it doesn't assist the work. It does the work. Scheduling appointments. Processing claims. Resolving patient inquiries. Autonomously. At scale. That's the shift from "tools for humans" to outcomes delivered — and it's happening now. Check out Joshua Fox's new #AgenticAI blog series to learn what this means for your organization (and where the real competitive advantage lies... hint: it's not the AI model). 🔗 https://lnkd.in/e4WDzdxT #AgenticAI #HealthcareAI #IntelePeer #AIAutomation

We're honored to be named "Best Patient Communication Solution" in the 2026 MedTech Breakthrough Awards. 🏆 What makes this one stand out is that we are being recognized for what our customers are seeing: results! California Medical Business Services cut scheduling time by 66%, dropped no-show rates from 12% to 4%, and hit 4x ROI — all within 12 months. That's what AI in production looks like. Read the full announcement: https://lnkd.in/eePJEErz #HealthcareAI #MedTechBreakthrough #AgenticAI #IntelePeer

Great partnerships don't just happen — they're built. 🤝 In healthcare AI, the difference between a vendor relationship and a strategic alliance comes down to structure, shared accountability, and a willingness to invest in outcomes together. Our VP of Alliances, @Alleen Delpierre, breaks down what separates the partnerships that perform from the ones that stall, and what both sides need to bring to make it work. https://lnkd.in/e4PS6Fxz

We're growing the team. 👏 Welcome Alleen Delpierre, IntelePeer's new Vice President of Strategic Alliances. Alleen joins with deep experience building partner programs across the healthcare technology ecosystem — EHRs, CCaaS, RCM, CRM, and more. Her focus: building an outcomes-driven partner strategy that helps the organizations already serving healthcare embed IntelePeer's Agentic AI capabilities into their own solutions. Read more in the press release here: https://lnkd.in/e3Fi3gyk #HealthcareAI #AgenticAI #Partnerships #IntelePeer

What does it really take to operationalize AI in clinical care? The gap isn't the technology. It's workflow, governance, and culture change. Join us TOMORROW, May 7th along with healthcare AI experts from Opus Research and Michigan Ortho as we discuss how to close that gap. Register today to save your seat: https://bit.ly/42iUNcc #HealthcareAI #PatientExperience #HealthcareLeadership

Diamond. 💎 IntelePeer has been named a Diamond Winner in the 2026 Pinnacle Awards — recognized for Advancement of AI in Healthcare. But here's what actually earned it: → 50% increase in call answer rates → 25% reduction in no-shows → 60–80% of routine interactions automated → ROI in under 90 days → $8M in revenue recovered in 9 months (42 North Dental) This isn't AI as a feature. It's AI as the foundation. Healthcare organizations don't need another pilot — they need a platform that's governed, accountable, and built to scale. That's exactly what we built. https://lnkd.in/dXcbV5dX #PinnacleAwards #HealthcareAI #AgenticAI #IntelePeer

Fun Friday Vibes at IntelePeer! Sometimes the best strategy sessions happen outside the boardroom.   Our executive team took the action to Truist Park this week to cheer on the Atlanta Braves — complete with ballpark dogs, great company, and a whole lot of energy. 🌭🎉   At IntelePeer, we believe the best teams don't just collaborate at work, they show up for each other everywhere. Friday is a great reminder of why culture matters.   Here's to a Happy Fun Friday from our crew to yours. 🧡 Frank Fawzi, Brian Anderson, Derek Boudreau, Stephanie Lahr, MD, CHCIO, FACHDM, Nancy Scott, Alleen Delpierre, Ed Feitz   #FunFriday #IntelePeer #TeamCulture #AtlantaBraves #Leadership

We're thrilled to welcome Mary Schroeder to the IntelePeer Board of Directors. 🎉   Mary is an SEC-qualified financial expert with 20+ years in investment management and governance and a track record of helping companies scale the right way.   She's joining at a pivotal moment. Healthcare organizations are under real operational pressure — rising costs, staff strain, and administrative overload. IntelePeer's AI automates more than 90% of routine calls, cuts no-shows, and delivers up to 3x ROI within six months.   Scaling that responsibly requires the kind of governance and financial expertise Mary brings. We're excited to have her in our corner.   Welcome to the team, Mary! 🤝  https://lnkd.in/erd5bkJd 👉 See IntelePeer Agentic AI in action: https://bit.ly/4cdlun0   #HealthcareAI #AgenticAI #IntelePeer #BoardAppointment #HealthcareInnovation