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Salesforce

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93,715 reviews
  • 31 profiles
  • 159 categories
Average star rating
4.4
#1 in 211 categories
Grid® leader
Serving customers since
1999
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Slack

38,509 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,614 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,264 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Agentforce Marketing (formerly Salesforce Marketing Cloud)

4,449 reviews

Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.

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Agentforce 360 Platform (formerly Salesforce Platform)

3,990 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

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Tableau

3,583 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,063 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,497 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

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Salesforce Agentforce

1,082 reviews

Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.

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Star Rating

64216
23891
4196
863
548

Salesforce Reviews

Review Filters
Profile Name
Star Rating
64216
23891
4196
863
548
Sharon W.
SW
Sharon W.
04/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User-Friendly, Attractive, and High-Performing—Slack Makes Work Enjoyable

It’s very user-friendly, and its appearance is attractive for a communications software. I enjoy using all the features and emojis. It helps with my daily workflows and makes my job more enjoyable! Love its performance.
Siraj ul N.
SN
Siraj ul N.
Aircraft Maintenance Technician | MRO Specialist | 18+ Years Experience in Hydraulic & Pneumatic Systems
04/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Minimal Experience: Seeking Simplicity in Software

I think I have used Slack for automation. It's okay. Yet, it solves many problems like automation and maybe for customer service support, I think so.
Mahmoud A.
MA
Mahmoud A.
04/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to Use with Helpful Integrations and a Great AI Feature

Slack is very easy to use and have a lot of helpful integrations with most of other products. The AI feature is very helpful.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM