Paycom Reviews & Product Details

Paycom is a comprehensive solution with the ability to help employees and supervisors. The new AI widget has also made it easier to find support and understand the information you are looking at. Accessibility across multiple devices helps to make Paycom easy to access and use as both an employee and supervisor. Review collected by and hosted on G2.com.

The biggest issue I have found with Paycom is the Time Clock application. While trying to run a Time Clock kiosk on an iPad, it can be difficult to setup based on how Paycom requires a link to authenticate, then the active link changes. This makes it cumbersome when trying to use the kiosk in single app mode. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I'm really frustrated with Paycom because it creates more problems than it solves. The system is buggy and things break randomly, so I'm always dealing with unexpected issues when staff come to me with problems. For instance, changes in employee profiles aren't automatically updated as you'd expect, leading to tons of extra work like manual corrections and internal audits. There's no test environment either, and it feels like features that could be really helpful are added too late. Plus, their support isn't great. I feel like we're paying a lot just to be part of their user experience team. It also doesn't integrate with any other tools, which is another big downside. Setting it up was a nightmare, especially since Paycom doesn't offer any on-site support to help you understand the system. Overall, I wouldn't recommend it to anyone. Review collected by and hosted on G2.com.

Paycom has made timeclock and payroll processing more straightforward for us, and given our employees easier access to related documentation. Review collected by and hosted on G2.com.

Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for our needs, which Paycom has been unresponsive to when we express that concern, to the point we are likely reverting to the tools we used before the implementation. In fact, during sales and implementation, we were told things that the system could do that it absolutely cannot do, and feel like we were sold vaporware.

This tool is at least 20 years behind the competition in this space, and is not terribly concerned with closing that gap. The ATS in particular is antiquated and possesses absolutely none of the features of a modern ATS. The UI is unintuitive and often takes 10 steps to do what can be done in two - I know because the three other tools I've used in the last five years can do it in two (or fewer).

The implementation was also concerning. I asked why we weren't running a parallel payroll with our old system before implementation and was told "that's not how we do it". Fortunately, we ran an off-cycle payroll before our main one to find the *dozens* of problems that would have surfaced in the main payroll. And when we flagged these, there was a total lack of urgency on Paycom's part. They wanted us to run the payroll and fix the problems after, but then we would not have been certain they were fixed before running our main payroll.

Support is responsive, but does not take the time to understand the core question before answering reflexively. And when they respond, you get the company line, not the solution to your problem. Review collected by and hosted on G2.com.

What I like best about PayCom is that it keeps everything in one place and is very easy to use. I use it for. Time keeping. Employee information training. Employee documents and so much more. The layout is simple and organized. It does not take long to find what I need. Requesting time off and viewing my pay stubs without needing extra help. It is a very convenient thing to have. Review collected by and hosted on G2.com.

Maybe at times its slow loading, perhaps this is during busy times. Review collected by and hosted on G2.com.

I use Paycom for checking my schedule and payroll, and it's really useful for communicating with management and coworkers. It gives everyone a heads up about what's happening, so we're not left wondering about the next move. I find it very easy to use and understand, making communication with everyone smooth. I like how simple it is; you really only need to explain it once, and within a few taps, you know what to do. I also appreciate the ability to make company announcements, like for birthdays, which allows for widespread communication with anyone. Review collected by and hosted on G2.com.

The looks aspect of it could be a little better, but everything else worked fine. Very little help needed once I knew why tabs actually located Review collected by and hosted on G2.com.

I love that I can see the breakdown of my check for my hours and my mileage and that they give me plenty of time to approve it. I also love that I can see my year to date on here and other documents on here. It has been useful doing my taxes. I really love that this is all in one place and so simple to use. I hope my company keeps Paycom for payroll! Review collected by and hosted on G2.com.

I haven't come across anything negative. Review collected by and hosted on G2.com.

What I like best about Paycom is its all-in-one, single-database platform that brings HR, payroll, and benefits together seamlessly. Rather than juggling multiple systems, everything flows through one place — from onboarding and time tracking to benefits enrollment and payroll processing — which eliminates redundant data entry and reduces errors. Review collected by and hosted on G2.com.

Nothing I love Paycom. It helps me so much! Review collected by and hosted on G2.com.

I really like how Paycom lets me log in as an employee and as a supervisor through separate accounts. I also like that I can find all of my company’s resources in Paycom whenever I have a question. If there’s something I need answered that I can’t find there, it lets me use the directory to locate the right HR person. Review collected by and hosted on G2.com.

The most disappointing part of Paycom for me is the lack of education and familiarity I personally have with the program itself. There are so many features and tools available to utilize, but I feel like the company I work for only chooses to use certain aspects of Paycom, which makes it harder for me to fully understand and take advantage of everything it offers. Review collected by and hosted on G2.com.

As an employee user, it's easy to access everything I need and update everything. My handbook's accessible, and I can easily access tax info, training info, and any modules they need to me to use, including the approve a check.

The app is smooth, and from an administrative side, I'm able to refer my team members to anywhere they need to access, or direct them where they need to go. Would definitely recommend. Review collected by and hosted on G2.com.

It's HR access based, so they limit what you can change sometimes, but I understand this reasoning. That's the only downside. My manager whom I work under, doesn't like the 'approve a check' feature, because I think she was worried about people being weird about their hours for our other retail stores, but I think she likes it now due to clarity and feedback. Review collected by and hosted on G2.com.

I like the convenience of Paycom's mobile app. It’s incredibly user-friendly and allows me to access all my employment information on the go. Whether I need to check my latest pay stub, view my W-2, request a day off, or clock in/out, I can do it all quickly and easily from my phone. I love having everything at my fingertips, and it saves me so much time and hassle. I also appreciate that Paycom is a truly single application for the entire employee lifecycle. This feature is invaluable because we don't have to deal with multiple logins or integrations for recruiting, onboarding, payroll, benefits, and time and attendance. This integration has drastically improved data accuracy, saved us dozens of administrative hours each week, and provided our team a consolidated view of employee information. Integrating Paycom with our Applicant Tracking System has revolutionized our hiring process by speeding up time-to-hire and making the transition from candidate to employee seamless. The initial setup was so easy that even a new comer could do it. Review collected by and hosted on G2.com.

One area where I think Paycom could improve is its reporting tools. While the system is robust, generating custom reports can feel clunky and slow. The interface for building reports isn't as user-friendly as I'd like, and sometimes it's difficult to extract the exact data I need. It would be valuable to see more intuitive reporting features and faster processing times for complex data analysis. Review collected by and hosted on G2.com.