Priority STD Testing Reviews 3,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the user experience, often describing it as fast, straightforward, and hassle-free. The service is consistently praised for its professionalism, discretion, and quick response times, with many people appreciating the rapid return of results. The staff is also commended for being knowledgeable, comforting, and helpful, making the overall process smooth and anxiety-free for consumers. However, some people mentioned issues with scheduling and check-in, experiencing delays and feeling that their appointment times were not honored, leading to frustration and extended wait times.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing it as easy, smooth, and... See more

Service

Customers had positive experiences with service. Many reviewers found the process fast, easy, and painless,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers received their results... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was great! It was fast, easy, and completely anonymous which made me more comfortable to request testing. I was able to schedule same day appointments at a near by location. The results... See more

Company replied

Rated 5 out of 5 stars

My wife and I are in the Lifestyle and we both have dozens of sexual partners so we take our sexual health very seriously. We only use Priority STD Testing for our bimonthly testing. They are cost eff... See more

Company replied

Rated 5 out of 5 stars

I went to the Quest Stuyvesant plaza location.i had a very nice experience with a professional friendly woman who did an excellent job drawing blood. I was nervous and she made me feel very comforta... See more

Company replied

Rated 5 out of 5 stars

The ease of getting the testing I want is great! Priority Testing makes the entire process easy and zero hassles from providers about why you want a certain test. And when I go to Quest, everything is... See more

Company replied


Company details

  1. STD testing service
  2. HIV testing center

About Priority STD Testing

Written by the company

Priority STD Testing is the #1 rated confidential, fast, and accurate STD testing service nationwide. We’ve taken the process of STD testing and simplified it to 3 easy steps. Order online, get tested same-day at any of our 4000+ locations, and get results online in typically just 24-72 hours. 100% private and no embarrassment. Contact a care counselor or order online and get tested today!

Find a Lab & Get $10 Off!

Your Health is Our #1 Priority

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smooth

Smooth, effortless and everything went great! no hiccups or problems.

27 April 2026
Unprompted review
Priority STD Testing logo

Reply from Priority STD Testing

We're so glad to hear your experience was a good one! Thank you for choosing Priority!

Rated 5 out of 5 stars

Super easy

Super easy. Fast results.

21 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Smooth

Smooth, easy and everything went great! No hiccups or issues.

21 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 3 out of 5 stars

I like that the result information was…

I like that the result information was clear to understand. What I didn't like is to wait 4+ days before getting the result when the lab website suggested the results would be delivered in 1-3 days. Having to wait to learn whether you have an STI (and that you may have infected another person) is quite difficult. I choose TrustPilot based on that promise of 1-3 days.

19 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Hello! Thank you for reaching out. In almost all cases results are available in 1-3 days, however sometimes additional confirmatory testing is required to ensure we are providing accurate results, which is what happened in this case. We're sorry to hear this wasn't up to your expectations and would be glad to provide additional support should you wish to discuss your results and the tests performed. 1-888-211-2365 ext 3.

Rated 4 out of 5 stars

Quick

It was quick and easy to understand.

16 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Simple quick and easy

Simple quick and easy. Highly recommended. And necessary

17 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for the great feedback, we appreciate you!

Rated 1 out of 5 stars

Terrible service

I received no results and have no easy way to get them through this portal

15 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Hello, it appears your lab results were released to the portal yesterday, just 24 hours after going in for collection. If you are having trouble accessing your results, kindly give us a call and a care counselor will be happy to assist you. 1-888-211-2365 ext 3.

Rated 5 out of 5 stars

Easy to use

Easy to use, very efficient!

9 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Made it very easy

Made it very easy ! Great communication on how to go about the test.

7 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Perfect

Perfect. I had my results within 24 hours

6 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for choosing Priority!

Rated 5 out of 5 stars

Fast and efficient

Fast, easy, efficient. As advertised

5 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Thank you for the great feedback, we appreciate you!

Rated 5 out of 5 stars

Was fine man was helpful

Was fine man was helpful

29 April 2026
Priority STD Testing logo

Reply from Priority STD Testing

We're glad to hear your experience was a good one! Thank you for the great review!

Rated 5 out of 5 stars

Okay so far

Okay so far. Awaiting resuktsy

2 May 2026
Priority STD Testing logo

Reply from Priority STD Testing

Hello! Your results are finalized and were posted to the portal on 5/2. If you are having issues accessing your results, kindly give us a call and a care counselor will be happy to help. 1-888-211-2365 ext 3.

Rated 5 out of 5 stars

Easy to use

Easy to use, very pleasant person who drew my blood, nice and clean facility.

27 April 2026
Priority STD Testing logo

Reply from Priority STD Testing

We're glad to hear your experience at the collection site was a good one! Thank you for choosing Priority!

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