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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jump ropes, noting their durability, smooth performance, and thoughtful design. Many people also highlight the exceptional customer service, describing the team as helpful, friendly, and responsive, often going above and beyond expectations. Reviewers frequently mention the positive user experience, from seamless ordering and fast shipping to engaging challenges and supportive community interactions. However, some customers reported issues with product defects, such as color imperfections or missing packaging, and a few experienced ropes snapping. One reviewer also mentioned difficulty accessing courses after purchase.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the jump ropes as well-made,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the friendly, helpful,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the jump... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers describe the team as extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely awesome!!! The product itself, along with the company. I did a mistake and bought something I didn’t need for now, they were so kind and respectful, full refund, no questions asked, they un... See more

Company replied

Rated 5 out of 5 stars

My coach is dedicated and goes above and beyond to help me achieve and progress with jumprope. It's been a great way of keeping fit, and has helped in many other areas of my life. There's detailed c... See more

Company replied

Rated 5 out of 5 stars

Product works, rolls and doesn’t stuck, as a martial artist i bought several jumping robes, but they were not flowing with me as i wanted. But Timeless jump is really different and rolls as you want i... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a few jump rope programs, but Timeless jump really stands out. The coach is so supportive, knowledgeable, and gives weekly feedback that helps you progress properly. The challenges are cr... See more

Company replied


Company details

  1. #12 of 16 best companies in Physical Fitness Programme
  2. #149 of 230 best companies in Fitness and nutrition
  3. #7 of 11 best companies in Fitness centre
  4. #20 of 37 best companies in Fitness Equipment Wholesaler
  5. #6 of 6 best companies in Sports club
  6. #50 of 68 best companies in Weight-Loss Service

Written by the company

Timeless Jump™ | Be The Flow. 50,000+ Timeless Athletes | 32+ Countries | 10+ Years of Experience. Training should feel like flow, not a chore. We teach jump rope mastery through Timeless 90, backed by premium ropes designed for lasting progress, expert coaching, and a community that keeps you accountable. Timeless Jump is a fitness brand that makes smart jump ropes, weighted jump ropes, speed ropes, freestyle ropes, beaded jump ropes, adjustable jump ropes, and PVC training ropes for adults at every level. Whether you're a boxer sharpening footwork and conditioning for the ring, a freestyle jumper learning tricks and crossovers, or a complete beginner looking for the best jump rope to start with, our ropes and programs meet you where you are. Timeless 90 is our signature online jump rope training program and workout plan. 90 days. 90 skills. 90 levels. You learn everything from basic bounce and boxer step to double unders, side swings, and advanced freestyle jump rope tricks. Each level builds cardio, burns fat, improves coordination, and develops rhythm in short guided sessions you can do anywhere with no gym needed. Our ropes are trusted by boxers, Muay Thai fighters, MMA athletes, CrossFit competitors, and everyday people training at home. Built for speed, durability, and performance, whether you're doing HIIT workouts, boxing footwork training, jump rope for weight loss, or learning jump rope tricks for the first time. Each smart rope connects to our jump rope app with calorie counter and progress tracking. We ship worldwide and stand behind every rope we sell. Also known as a skipping rope in many parts of the world, the Timeless Jump rope is designed for anyone looking for an effective home cardio workout with real jump rope benefits, from fat burning and heart health to coordination, agility, and mental clarity. Founded by Ghadi Abboud (@alwaysghadi), a combat sport athlete with over 10+ years of experience, Timeless Jump blends discipline with modern fitness to help people build a training habit that actually lasts. Start your 90 days at timelessjump.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timeless really are a great team

Timeless really are a great team. Extremely friendly and a great support.

16 May 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for your kind words!
We truly appreciate your support and are so happy to hear you’ve had a great experience with the Timeless team 😊

Rated 5 out of 5 stars

I had an issue at first

I had an issue at first, but the Timeless Jump team handled it professionally and resolved it very quickly.
Thank you for the correct service!! Ist a great jumprope

3 May 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for your honest review! ❤️
We’re sorry there was an issue at first, but we’re very happy we could resolve it quickly for you. Your satisfaction means a lot to us! 😊
Enjoy your jump rope and happy skipping! 🪢✨

Rated 1 out of 5 stars

Ropes are good BUT I recommend to AVOID.

1. Received the ropes BUT
2. Unable to access the guidE
3. Few days after purchase, an UNAUTHORIZED transaction appeared on my card with TWO (2) VO2 Elite Membership indicating an unknown card number but was charged anyway.
4. Mailed support twice within the 12-H period to cancel and refund to no avail.
5. CANCELLATION option is not going through.

NOT RECOMMENDED! AVOID!

22 April 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Hi Lady G, thank you for taking the time to share your experience — we're truly sorry to hear about the issues you've faced. The unauthorized transaction and membership charges you're describing are something we take very seriously, and we want to make this right for you as soon as possible.

Please reach out to us directly at support@timelessjump.com so our team can look into this immediately and get it resolved for you.

— Timeless Jump

Rated 1 out of 5 stars

SCAMMERS

I am above angry at the way they are trying to scam people! I received my order 2 months ago and they created a different order for some Elite Club and keep charging me. Absolutely trying to steal money!! Do not give them your information!

20 March 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Hi Ivy, thank you for taking the time to share your feedback — we're truly sorry to hear about your experience and completely understand your frustration.

We want to assure you that your Elite Club subscription has been cancelled and a full refund has been processed. We never want any of our customers to feel this way, and we take billing concerns very seriously.

If you have any further questions or haven't received your refund yet, please don't hesitate to reach out to us directly at support@timelessjump.com — we're here to make this right for you.

Rated 5 out of 5 stars

Serious web shop

!!! This is an updated review !!!

Original Text:

If you by something you automatically get a free trial for their rope club, which is then changed to a paid membership after one month without further notification. The option to cancel the trail is hidden somewhere in the fine print, and if you don't use the trial you will not find it at all.
Not serious at all.

Update:

After sending an mail to the customer service of the shop and explaining my problems I got a refund without any discussion. I'm very happy with this solution.
To be fair, it is my responsibility to read the conditions. I have also checked the emails from the club and there was clearly written that the membership is only free for the first month, if you don't cancel you have to pay.

I'm a little bit ashamed to write a bad review without giving the other side the time to respond. I hope the club will accept my excuse.
And sorry for my bad English. Not my native language.

Andreas

5 March 2026
Unprompted review
Rated 4 out of 5 stars

Premium Quality Jump Rope That Delivers Real Results

Well made jump rope, was easy and quick to size appropriately and get started. Color selection is great. The mat is good quality as well.

23 February 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much! 😊
We’re glad you loved the rope and mat! Enjoy your workouts! 💪✨

Rated 5 out of 5 stars

Great products

16 February 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much! We're thrilled to hear you’re happy with your purchase. Happy Jumping! 😊

Rated 5 out of 5 stars

very satisfied


I had an issue at first, but the Timeless Jump team handled it professionally and resolved it very quickly.
I really appreciate their support and excellent customer service.
I also loved the jumping rope I purchased — great quality, durable, and very comfortable to use.
Overall, a great experience, and I would definitely recommend Timeless Jump.
Thank you for the great service and product!

13 December 2025
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for the wonderful review! 😊

We are thrilled to hear that you're enjoying the quality and comfort of your new jump rope. It’s always our goal to provide top-notch support, so we're glad our team could resolve your issue quickly and professionally. Your recommendation means the world to us!

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. Although I had a concern that was professionally managed

31 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for the kind words! We’re thrilled to hear you had an amazing experience. We always strive to handle concerns with the care they deserve, so we're glad we could help. Welcome to the community! ✨

Rated 5 out of 5 stars

I would love to say your products are…

I would love to say your products are great i do really love it and your service its just fast more than I thought. Thank you so much am so happy that I found Timeless jump ❤️

28 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for the love! ❤️ We're thrilled to hear that you're enjoying the products and that our service exceeded your expectations. Welcome to the Timeless Jump family; stay moving! ✨

Rated 5 out of 5 stars

I love it and the material so nice and…

I love it and the material so nice and easy to control the rope tall

5 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

We're so glad to hear that! It’s great to know the material feels right and that you're finding the rope length easy to control. Enjoy the flow and thank you for the wonderful review! ⚡

Rated 5 out of 5 stars

I have been enjoying the app and the…

I have been enjoying the app and the ropes are top notch. I’m on day 2 of the 28 day challenge and have been enjoying the great program, the coach gives clear directions so you can be your best.

18 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

It is awesome to have you with us for the 28-day challenge! We are thrilled that you’re enjoying the ropes and finding the coach's directions helpful on your journey. Keep up that Day 2 energy; we can't wait to see your progress at the finish line! ⚡

Rated 5 out of 5 stars

The best jump rope on the market

I've been jumping rope for a year, and I bought the Timeless Jump rope. My progress was phenomenal, and I saw incredible results in just two months. For me, it's the best jump rope on the market right now. The price-quality ratio is excellent.

17 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Phenomenal progress in just two months; that is what we love to hear! We are thrilled that our price-quality ratio hit the mark for you. Thanks for the high praise and for naming us the best on the market! ⚡

Rated 5 out of 5 stars

Absolutely love the feed back the pvc…

Absolutely love the feed back the pvc ropes give! Perfect for boxers!! I own a total of 7 jump ropes from Timeless Jump!

17 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

Thank you so much for your amazing feedback! 😊
We're thrilled to hear that the PVC ropes are working perfectly for your boxing training! It's fantastic to know you've found them so effective that you now have 7 Timeless Jump ropes in your collection; that's the ultimate compliment!

Rated 5 out of 5 stars

Highly recommend

I ordered 2 ropes they arrived quickly and are very easy to use i am not in very good shape but was able to start doing double unders almost right away. also I mistake order and they refunded me with no hassel

5 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

That is incredible to hear! Most people spend months trying to nail double unders, so you must be a natural. We're also glad we could make your refund process smooth and 'hassle-free.' Thanks for choosing Timeless Jump; we're excited to be part of your fitness journey! ⚡

Rated 5 out of 5 stars

Love the jumping

Love the jumping! Soo good for me and love these ropes.

15 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

We're so glad you're loving the ropes and feeling the benefits of jumping. Thanks for the support! ⚡

Rated 5 out of 5 stars

Great product and amazing customer…

Great product and amazing customer service. I would recommend this company. Skip to ot and place an order.

12 January 2026
Unprompted review
Timeless Jump™ logo

Reply from Timeless Jump™

We’re so glad you’re loving the ropes and the support from our team. 'Skip to it' is the perfect advice; thanks for the recommendation! ⚡

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