TheRaceWorks Reviews 522

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting that items are often exactly as described and well-packaged. Many people praise the fast delivery service, with orders arriving promptly, sometimes even sooner than expected. The ordering process is consistently described as easy and efficient, and consumers appreciate the competitive pricing. Reviewers also commend the responsive and helpful customer service. However, some customers experienced issues with the delivery service, particularly concerning inaccurate tracking information or delays, with specific couriers like DPD being mentioned. A few people also reported receiving damaged items or finding discrepancies in product sizing, such as a shirt being much larger than anticipated. Additionally, some international customers were surprised by unexpected customs fees upon delivery.

What people talk about most

Product

Users describe positive interactions with product. Customers frequently praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast delivery times, with some... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the easy and simple ordering... See more

Quality

Reviewers express high satisfaction with product quality. Many customers praise the excellent quality of... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased for first time, using The Race Works on Sunday 7 Dec’25, Mclaren constructors winning cap, by Tues 9 Dec’25 via DPD it arrived. Very impressed with prompt delivery & comms updates as well... See more

Rated 5 out of 5 stars

The delivery was according to the promised. I bought 4 new era caps Haas F1, they were superb, I was then get red Puma Red Ferrari which was briliant. The puchasing experience was seemless and smo... See more

Rated 5 out of 5 stars

I had never heard of The Race Works before I bought from them, but they were the cheapest site for what I wanted and the items came promptly and were as described. This is particularly important as I... See more

Rated 5 out of 5 stars

I ordered a genuine Ferrari polo shirt for the Spa GP this summer. The item arrived next day in perfect condition and quality was top notch. I only paid for standard delivery but the shirt arrived n... See more


Company details

  1. #17 of 153 best companies in Sportswear Shop
  2. #3 of 12 best companies in Hat shop
  3. #4 of 12 best companies in Headwear shop
  4. #29 of 242 best companies in Men's clothes shop
  5. #3 of 25 best companies in Motorsports Shop

Written by the company

Shop this season's F1 collections including teams such as Mercedes, McLaren, Red Bull Racing, Aston Martin F1 and many more


Contact info

4.9

Excellent

TrustScore 5 out of 5

522 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time customer

First time customer and ordered several items. Website easy to use and delivery was super fast. I read with interest the 1* reviews appear to be from ‘entitled’ people that don't seem to grasp how an on-line business works! It doesn’t work like Amazon and if you order so close to a 14.00hrs cut off, how do you expect next day delivery? Same with items arriving damaged, I’m sure they didnt send it out damaged - these things happen!. As a business owner myself, the amount of goods that have arrived in broken boxes due to courier damage is the problem, not the seller.
Anyway, great service, products and packing - will definitely be back

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Good customer service, poor delivery service

The only reason I have knocked off a star, is purely for the shockingly bad delivery service by DPD.

Order process was simple and easy, however when it came to delivery, it arrived two days late because of DPD and their uselessness. Cannot fault Raceworks customer service as I had quick replies and they rearranged the delivery for me after DPDs incompetence and added a delivery note, which shouldn't have been needed in the first place if DPDs drivers did their job correctly. If it had not arrived they were going to open an investigation with DPD.

I had ordered a cap which came well packaged, was surprised it came it a box as when I ordered one elsewhere it came in a bag, so well protected and cap was perfect.

It's a shame your chosen delivery service let you down, perhaps look into offering different options in future so customers can choose one which they know is reliable.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great cap!

Great cap, quick despatch and very well packaged.
I had a Redbull cap some 14yrs ago, was looking a bit tied and decided to get a new one as it had done its service.
The one I purchased I’m sure will have the same longevity.
The cap came with stickers on it. They looked nice, I’m not sure if I am to leave them on or take them off? I’ve taken them off, not sure if that’s the cool way?
Great service and customer interface. Would use again.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered a Charles Leclerc…

I recently ordered a Charles Leclerc T-shirt for my son and was truly impressed with how fast the delivery was. The original size was slightly too big, but the exchange process was seamless and the replacement arrived just as quickly. The quality is fantastic, and my son couldn’t be happier with it—he absolutely loves it.
It was definitely worth it, will buy other items again as the prices are great.

Much appreciated

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Alpine F1

Very pleased with my Alpine F1 team polo, the material feels great and the fit is excellent to, also at a great price & next day delivery, so all set for the weekend 😃😃

27 April 2026
Unprompted review

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