Purchased for first time, using The Race Works on Sunday 7 Dec’25, Mclaren constructors winning cap, by Tues 9 Dec’25 via DPD it arrived. Very impressed with prompt delivery & comms updates as well... See more
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Company details
- #17 of 153 best companies in Sportswear Shop
- #3 of 12 best companies in Hat shop
- #4 of 12 best companies in Headwear shop
- #29 of 242 best companies in Men's clothes shop
- #3 of 25 best companies in Motorsports Shop
Written by the company
Shop this season's F1 collections including teams such as Mercedes, McLaren, Red Bull Racing, Aston Martin F1 and many more
Contact info
Norman House, 15 Stephenson Way, RH10 1TN, Crawley, United Kingdom
- 01306733265
- info@theraceworks.com
- theraceworks.com
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First time customer
First time customer and ordered several items. Website easy to use and delivery was super fast. I read with interest the 1* reviews appear to be from ‘entitled’ people that don't seem to grasp how an on-line business works! It doesn’t work like Amazon and if you order so close to a 14.00hrs cut off, how do you expect next day delivery? Same with items arriving damaged, I’m sure they didnt send it out damaged - these things happen!. As a business owner myself, the amount of goods that have arrived in broken boxes due to courier damage is the problem, not the seller.
Anyway, great service, products and packing - will definitely be back
Good customer service, poor delivery service
The only reason I have knocked off a star, is purely for the shockingly bad delivery service by DPD.
Order process was simple and easy, however when it came to delivery, it arrived two days late because of DPD and their uselessness. Cannot fault Raceworks customer service as I had quick replies and they rearranged the delivery for me after DPDs incompetence and added a delivery note, which shouldn't have been needed in the first place if DPDs drivers did their job correctly. If it had not arrived they were going to open an investigation with DPD.
I had ordered a cap which came well packaged, was surprised it came it a box as when I ordered one elsewhere it came in a bag, so well protected and cap was perfect.
It's a shame your chosen delivery service let you down, perhaps look into offering different options in future so customers can choose one which they know is reliable.
The actual item is a lot better physically then the photos
The delivery was according to the promised. I bought 4 new era caps Haas F1, they were superb, I was then get red Puma Red Ferrari which was briliant.
The puchasing experience was seemless and smooth. Thanks a lot for the great service and good packaging.
I'm very happy with the f1 cap
I'm very happy with the f1 cap, my daughter is goimg to love it. Came very quick, very happy with updates on delivery.
First order & will not be the last
First order & will not be the last, competitive pricing & fast delivery…..perfect
Great service from ordering to the…
Great service from ordering to the delivery was pretty fast ordered on a Sunday evening and got it by Tuesday afternoon
Great cap!
Great cap, quick despatch and very well packaged.
I had a Redbull cap some 14yrs ago, was looking a bit tied and decided to get a new one as it had done its service.
The one I purchased I’m sure will have the same longevity.
The cap came with stickers on it. They looked nice, I’m not sure if I am to leave them on or take them off? I’ve taken them off, not sure if that’s the cool way?
Great service and customer interface. Would use again.
When the Pirelli UK website had ‘SOLD…
When the Pirelli UK website had ‘SOLD OUT’ The Race Works we’re still able to supply this limited edition item ….so after thinking I’d missed the opportunity buy this cap it was not the case !
After placing an order incorrectly…
After placing an order incorrectly merchandise The Race Works dealt with the issue promptly and efficiently. Very good customer service.
Excellent high quality gear
Excellent high quality gear. And a rapid delivery too. Really good. I’ll be back.
I recently ordered a Charles Leclerc…
I recently ordered a Charles Leclerc T-shirt for my son and was truly impressed with how fast the delivery was. The original size was slightly too big, but the exchange process was seamless and the replacement arrived just as quickly. The quality is fantastic, and my son couldn’t be happier with it—he absolutely loves it.
It was definitely worth it, will buy other items again as the prices are great.
Much appreciated
Fast delivery
Fast delivery, and all information given,so helpful, great customer service 👍 thank you😊
Very quick with dispath
Very quick with dispatch and arrived safely. Products were in perfect condition
Ordered many times from the race works
Ordered many times from the race works! No issues with anything and my most recent purchase got delivered within 24hours when I paid for the standard delivery!!
Excellent Alpine F1
Very pleased with my Alpine F1 team polo, the material feels great and the fit is excellent to, also at a great price & next day delivery, so all set for the weekend 😃😃
Top quality shirt and very speedy…
Top quality shirt and very speedy delivery
Excellent experience with Racework's
Excellent experience with Racework's. I ordered 3 Maclaren T shirts, they arrived within 2 days and are top quality products. I would certainly order from Raceworks again
Excellent service
Excellent service, excellent delivery.
Very happy with my purchases and would shop here again.
Great products and dispatched really…
Great products and dispatched really quick. Thankyou!
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