Incredibly prompt service! I realised that I had made a mistake with my online order as soon as I had done it. I rang immediately to correct the address I was using. The phone was answered straightawa... See more
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See what reviewers are saying
Bought a couple of pairs of Nike running socks from this company. Can't even get them on the Nike store website. Getting socks right is just as important as shoes and this particular type are ace. Pla... See more
Could not have been more helpful. Answered questions promptly and accurately and quickly: so happy to have got an actual human rather than an oh so dumb 'BOT' or 3rd party sales agent who did not kno... See more
I went into Sutton Runner for Gait Analysis and was looked after by Charlotte. After having the same Hoka shoes for years, then them suddenly not suiting me, Charlotte managed to find an Asics shoe t... See more
Company details
- #8 of 41 best companies in Running Shop
Information provided by various external sources
Sutton Runner is the Midlands number one running specialist with the largest selection of technical running footwear, clothing and accessories in-store and online. Established in 1990 we have built a reputation for the service and choice we offer our cu...
Contact info
Jockey Road 268, B73 5XL, Sutton Coldfield, United Kingdom
- 01213552901
- orders@suttonrunner.com
- suttonrunner.com
4.9
Excellent
519 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service from Sutton Runner
My whole experience with Sutton Runner was positive - would definitely recommend
4 April 2026
Exceptional service
Exceptional service, personally delivered to my door and a great price too .
28 March 2026
Incredibly prompt service
Incredibly prompt service! I realised that I had made a mistake with my online order as soon as I had done it. I rang immediately to correct the address I was using. The phone was answered straightaway and I was told that my order had already been dispatched. As a result, the trainers arrived the next day when we were still at home before going away.
25 March 2026
Super speedy dispatch
Super speedy dispatch. Even though ordered at 4:30 on a Friday was sent the same day. Great product and price.
6 March 2026
Order system was easy
Order system was easy, product dispatched and received really quickly.
19 January 2026
Very simple order system and regular…
Very simple order system and regular email updates. Excellent experience. Very prompt delivery considering the time of year
2 January 2026
The runners don’t stretch out after…
The runners don’t stretch out after washing - very flimsy
18 November 2025
Fast service
The parcel arrived here a day earlier than expected. The service I received was truly amazing from the ease of ordering to delivery of my parcel. Will definitely order again.
7 November 2025
Great communication.
Great communication and received trainers as expected. They’re a gift so can’t comment on the product.
3 November 2025
Super service They gave good sound advise about how…
They gave good sound advise about how to decide on the best product for my needs
29 October 2025
Good communication
Good communication via email
Parcel came on time
Very good service from Sutton Runner
Would use again
5 August 2025
Prompt delivery service
Order some 1000 mile socks and was delivered within 2 days and free. We used to use Sutton runner as belonged to Royal Sutton Athletics club over ten year ago before moving to Hampshire
. We walk a lot and do many challenges and when I needed specific socks for a 26 mile hike in the Cotswolds I remembered Sutton Runner. Thank you guys
Regards
Pam Lay
13 July 2025
Unprompted review
Outstanding customer service
Outstanding customer service, especially from Anthony !!!!!!
13 June 2025
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