AutoLeap has been a game-changer for my shop. The platform is easy to use, keeps everything organized, and saves me time on scheduling, estimates, and customer communication. The automation featu... See more
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Review summary
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AutoLeap really went above and beyond when trying to help us transition from QBO to their services. The implementation team bent over backwards trying to make sure everything was smooth between the tw... See more
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The program is relatively easy to process and understand how to use it. The people are great and on the spot with help when needed, Our trainer Emile is fantastic! and always upbeat and ready to help... See more
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Katie is knowledgeable, relatable, funny and deeply professional. She clearly cares about doing a good job and did far more than required to ensure my team felt supported. Having her as our onboard... See more
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Company details
Written by the company
AutoLeap is an award-winning, cloud-based shop management software. It has proven to be a game-changer for thousands of auto repair and tire shops across the USA and Canada. AutoLeap enables new and expanding shops to modernize daily operations and boost profitability with powerful shop management features, multi-location functionality, an easy-to-use interface, and responsive support. Within a year of using AutoLeap, businesses have reported increased revenue, higher profit margins, decreased no-shows, higher estimate approval rates, fewer admin hassles, and more time freed up to spend with family and friends. What’s making this possible? The magic is in AutoLeap’s comprehensive suite of features. This includes: Estimates: Build estimates quickly, accurately and easily with AutoLeap’s built-in parts libraries and labor guides. Send estimates directly to customer phones via SMS and email for approval. Technician App: Want to boost technician productivity? With AutoLeap's Tech App, you can assign jobs, run inspections, track time logged against a service, and much more! QuickBooks: Eliminate double entry and human error with AutoLeap’s QuickBooks Online integration. Automate data sync, capture invoices and payment data and track your cash flow. DVI Build trust and drive sales by leveraging the convincing power of photos, videos, audio recordings, and text notes with AutoLeap's Digital Vehicle Inspections (DVI). Scheduling: Streamline your shop's calendar for the coming days, weeks, and months with AutoLeap. Categorize every job and include detailed notes to give your team the context they need to get started. Invoices: Instantly convert estimates to invoices with a single click, send digital invoices to customers via text and email, and track payment status in real time with AutoLeap. Payments: Simplify your payment process, empower customers with digital and in-store card payment options, and protect your repair business with secure online payments. Reports: Know your exact sales and technician profitability, and make better business decisions with AutoLeap's business performance reports. Google Reviews: Boost shop visibility online and attract new customers with AutoLeap's Google Reviews integration. Easily send digital review requests to collect feedback and generate five-star feedback. Marketing: Attract new customers and boost repeat business with AutoLeap's marketing module. Automate powerful SMS and email campaigns to market shop services. Work Board: Simplify workflow management with AutoLeap's intuitive workboard. Track everything in one window from repair orders, job status, assigned technician, payment status, and more! Live Chat: Tired of playing phone tag? AutoLeap offers two-way text and emails to connect with customers for status updates, estimate approvals, follow-ups, and more. Appointments & Reminders: Reduce no-shows, boost shop efficiency, and upsell shop services with AutoLeap's automated appointment and estimate approval reminders. Integrations: AutoLeap is proud to partner with leading software solutions in the automotive industry. These include: QuickBooks Nexpart PartsTech RepairLink TireHub MOTOR CARFAX Google Reviews Global Payments WorldPac Speed Dial Google Book Online Mitchell1 ProDemand Every AutoLeap subscription comes with a dedicated account manager, fully assisted onboardings, custom training, and live chat support. Get a personalized demo to learn more about what AutoLeap can do for your business!
Contact info
3405 Piedmont Rd NE, Suite 220, 30305, Atlanta, United States
- (855) 560-0088
- sales@autoleap.com
- autoleap.com
4.8
Excellent
233 reviews
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Replied to 75% of negative reviews
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We have really enjoyed using Auto Leap…
We have really enjoyed using Auto Leap for the past few months now. Getting set up was quick and we found Devon and Katie's help very constructive during the process!
24 May 2026
Unprompted review
Connection
The help I received to make the process easy to navigate. The constant checking in made it nice to remember to do the tasks that were needed to be accomplished.
21 May 2026
AutoLeap is newer but its modern user…
AutoLeap is newer but its modern user friendly interface makes it easy to use even for the average person.
21 May 2026
The team is very cooperative and they…
The team is very cooperative and they want you to learn every aspects of the Autoleap.
Emilie is the best.
Thanks
12 May 2026
Reply from AutoLeap
Thank you so much. Helping shops learn every corner of AutoLeap is exactly what we want the team focused on, so it's great to hear that's how it's landing for you.
We'll make sure Emilie sees this. It'll make her day.
Best Regards,
Team AutoLeap
Helpful people to train you
The setup and training team was very helpful and always willing to find the answers to our questions.
6 May 2026
Reply from AutoLeap
Thank you for sharing this. Setup and training is where shops decide whether the platform is going to work for them, so knowing the team had the answers when you needed them means a lot.
We'll be sure to pass this along.
Best Regards,
Team AutoLeap
All around helpful and seamless
Ehren was incredibly helpful in getting everything set up and running smoothly. He helped answer any questions I had and was patient with me! The folks that answer the messages when I was stuck were incredibly helpful and continued to stick with me until the problem was solved!
8 May 2026
Reply from AutoLeap
Thank you for taking the time to share this. We'll make sure Ehren sees it. Being patient while keeping setup on track isn't always easy, so it's good to hear he hit that balance for you.
A shoutout to the support team too. Sticking with a problem until it's actually solved is the bar, and we're glad they cleared it.
Best Regards,
Team AutoLeap
Auto leap has been a good experience
Auto leap has been a good experience. It makes my job smoother and more efficient having all my work and vehicle info right at my fingertips so I don't have to leave my work area. I can complete vehicle diagnostics and send the report right to parts and then move onto my next job while waiting on a go ahead. The website works well but I hope to see some smoothing out of some of the menus and an app would be nice so its not always web based.
5 May 2026
Unprompted review
Reply from AutoLeap
Thank you for taking the time to share this. The workflow you described is exactly what we built the system to support: diagnostics done, report pushed to parts, onto the next job while waiting. Hearing it's playing out that way at your bench is great to read.
On the menus, your feedback's heard. We're routing it to the product team to look at along with the other refinements they're working on.
And on the app: good timing on the suggestion. A new AutoLeap mobile app is launching soon, and a lot of what you're describing fits what we've been building toward. More to come on this.
Best Regards,
Team AutoLeap
Our on-boarding experience was very…
Our on-boarding experience was very good, Emile was so personable and patient with us as we worked with her. She set goals that we could manage and made sure we were set to make the best use of the system for our shop. Lots to learn yet but I can see how we will become more efficient and organized for the future.
7 May 2026
Unprompted review
Reply from AutoLeap
Thank you for taking the time to share this. We'll make sure Emilie sees it. Setting goals that actually fit your shop's pace rather than dumping the full platform on you day one is exactly the approach we want her taking, and it sounds like she nailed it.
On the "lots to learn yet" part, that's exactly how it should feel after onboarding. The platform has depth and the goal is to grow into it. Our team is around whenever you need them.
Best Regards,
Team AutoLeap
Emilie was very knowledgeable and…
Emilie was very knowledgeable and patient in her instructions to us. We can see that this new program will help us be more efficient as it integrates with so many other existing systems. We are so happy to have the training support as we learn how to use it to it's full capacity.
6 May 2026
Unprompted review
Reply from AutoLeap
Thank you for the kind words. Emilie will be glad to hear them.
The integrations piece is one of those things that doesn't always get the credit it should. Pulling your existing systems into one workflow is where the efficiency gains stack up over time, and it sounds like that's starting to click for you. Lean on the training team as you grow into it. They're there for the long haul, not just the setup.
Best Regards,
Team AutoLeap
The platform is user-friendly
The platform is user-friendly, professional, and keeps everything in one place, which makes managing daily operations so much smoother.
6 May 2026
Reply from AutoLeap
Thanks for the kind words. User-friendly and everything in one place is exactly what we built the platform to be, so it's good to hear it's landing that way for you.
Best Regards,
Team AutoLeap
Made it much more streamlined and…
Made it much more streamlined and transparent to manage the shop and give estimates and invoices
5 May 2026
Unprompted review
Reply from AutoLeap
Thanks for sharing this. Streamlined and transparent on estimates and invoices is exactly what we're aiming for. Glad it's working that way for your shop.
Best Regards,
Team AutoLeap
Efficient App.
Being able to see profits live is a huge impact. Easier to spot mistakes from every RO. User interface is easy to navigate thru. Customer service from Cisilia was amazing, she did walk us through most things that we need to start operating. We also love that we could take photos of customers storage products/vehicle damages so they know if there are any issues before they leave our store. Another one is being able to see what was previously done on the customers vehicle via Carfax. Only thing that we wished for is an in-person training session, or at least someone from Autoleap guided us in-person during the first few days of the launch. That would have made it so much easier for the transition period.
11 April 2026
Unprompted review
Reply from AutoLeap
Thank you for taking the time to write this out. Cisilia will be glad to hear the shoutout, and we'll make sure she sees it.
A few of the things you flagged are the ones we really like to hear about. Live profits visible per RO is what catches the small leaks before they become big ones. The photo capture for storage and pre-existing damages saves shops from a lot of arguments down the line. And the Carfax history pulling in means your techs walk into the job already knowing what's been done.
On the in-person training piece, that's real feedback. The transition period can be genuinely hard, and even great remote sessions don't always cover everything you need in those first few days at the shop. We'd love to hear more about what specifically would have helped. Drop us a note and we'll see how we can adjust for new launches going forward.
Best Regards,
Team AutoLeap
My company is doing most better because…
My company is doing most better because I save time on paper work and I don't have to spend time on the phone calling for parts or building up estimate
4 May 2026
Reply from AutoLeap
Thank you for taking the time to share this. Saving hours on paperwork, parts calls, and estimate building is exactly what we built AutoLeap to do, so hearing it's working for your shop genuinely makes our day.
If there's ever anything we can do to make it even better, just let us know.
Best Regards,
Team AutoLeap
Reply from AutoLeap
Thank you so much for the kind words! We're thrilled to hear our team made a positive impression. Providing great support is something we genuinely care about, and it means a lot to know we got it right.
Best regards,
Team AutoLeap
Have been using Autoleap for couple of…
Have been using Autoleap for couple of years. Easy to use and service advisors love it. If there are any issues, it gets handled right away!
30 April 2026
Reply from AutoLeap
Thank you for being part of the AutoLeap family for the past couple of years! It's great to hear that the platform is easy to use and that your service advisors love it. We're also glad our support team has been quick to resolve any issues that come up — that's exactly what we strive for.
Best regards,
Team AutoLeap
very informational
very informational; system is a little confusing at first but the help line is very helpful and always avalaible
28 April 2026
Reply from AutoLeap
Thank you for the feedback! We know the system can feel a bit confusing at first, so we're glad our support team has been there to help whenever you need it. That's exactly what they're there for!
Best regards,
Team AutoLeap
Outstanding Experience
Julia was absolutely outstanding to work with. From the very beginning, she was knowledgeable, patient, and genuinely committed to helping us succeed. She took the time to understand our needs, answered every question clearly, and made what could have been a complicated process feel smooth and manageable.
What really stood out was her responsiveness and attention to detail—nothing slipped through the cracks, and she always followed up to make sure everything was working perfectly. Her professionalism and friendly approach made the entire experience not just easy, but actually enjoyable.
28 April 2026
Reply from AutoLeap
Thank you so much for the wonderful feedback! Julia will be thrilled to hear this — knowledgeable, patient, and committed to your success is exactly how we hope every customer experiences working with her. We're glad her responsiveness and attention to detail made the process smooth and even enjoyable. We'll be sure to pass your kind words along to her!
Best regards,
Team AutoLeap
Switch over to AutoLeap was seamless
Switch over to AutoLeap was seamless. Their support staff was with us along the whole journey. From the demo to launching live happened way faster than expected. Only a month of running live and it’s already showing improvements to our work flow. Technicians enjoy the simplicity on there end and service advisor estimate times are far more efficient. Like any program there has been some minor bumps but again the AutoLeap training, help chat box and many available agents always there to answer have us the confidence to push through any problem faced. Recommend this software to any Autorepair center willing to give them a shot.
28 April 2026
Unprompted review
Reply from AutoLeap
Thank you for the fantastic review and the recommendation! We're so glad the switch was seamless and that going live happened faster than you expected. Hearing that your technicians are enjoying the simplicity and your service advisors are writing estimates more efficiently after just a month is exactly the kind of impact we love to see. And yes — bumps happen with any new system, so we're glad our training, help chat, and support team have been there to help you push through. We appreciate you taking the time to share this!
Best regards,
Team AutoLeap
the switchover from Mitchell was easy…
the switchover from Mitchell was easy and the training was great all my questions were answered quickly
28 April 2026
Reply from AutoLeap
Thank you for sharing! We're so glad the switch from Mitchell was easy and that the training answered all your questions quickly. That's exactly the experience we aim for!
Best regards,
Team AutoLeap
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