Pretty useless really
Pretty useless really, can't do anything online, you have to phone their contact number and then wait for over 20 minutes to talk to someone.
Leaving plusnet as soon as possible.
26 May 2026
Unprompted review
Tony Wilson
United Kingdom
Reviews
Review of Plusnet
Review of Asda
No tills open
No tills open, again, forced to take a trolley load of shopping through self checkout. Will NOT be shopping as Asda again.
22 December 2025
Unprompted review
Review of The AA Breakdown Cover
Very poor service
Very poor service, left at the side of the road for THREE HOURS, no phone calls nothing. Cancelled my membership ship now, The one time I needed them they let me down, BIG TIME. Not paying £120 a year to be treated this way.
25 July 2025
Unprompted review
Reply from The AA Breakdown Cover
Hey, we're sorry to hear there was a delay, we hope you're okay now. If there's any further questions on this, please contact us directly so that we can take a look.
Review of Salary Finance
Salary finance use Experian
Salary finance use Experian, which I do not, my credit score with them is LOWER than my score with Clear score. I cannot find out why because I would have to pay Experian for this information.
Also trying to contact salary finance is not easy.
their loan policy makes no sense at all, how can a "salary finance" loan be unaffordable?
20 July 2025
Unprompted review
Reply from Salary Finance
Hi Tony,
Thank you for your feedback — we’re sorry to hear about your frustration and we appreciate you sharing your concerns.
We understand that differences between credit reference agencies can be confusing. While we use Experian to assess applications, each credit bureau may hold slightly different information, which can result in varying credit scores. Unfortunately, we don’t have access to your full credit profile and recommend contacting Experian directly for any clarification — they do offer a free statutory report which you can request without cost.
As for affordability, we assess each application individually based on several factors, not just salary — including existing credit commitments and spending patterns. Our aim is to lend responsibly and ensure that repayments remain manageable.
We're sorry you've found it difficult to get in touch, and we’ll continue working to improve accessibility and support for our customers. If you'd like to speak with someone directly, please reach out at hello@salaryfinance.com, and we’ll be happy to help.
Kind regards,
Salary Finance Team