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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the promptness of the delivery service, often receiving their products faster than anticipated. People are also very satisfied with the products themselves, finding them to be exactly as described and in good condition upon arrival. The pricing is consistently highlighted as fair and competitive, with many consumers appreciating the affordability. The ordering process is described as easy and straightforward, contributing to an overall positive experience. However, some customers noted minor issues with packaging, where items were shipped loosely, leading to slight damage to inner boxes or scratches on the product bottles. Additionally, a few people experienced problems with the delivery carrier, such as packages being left in unusual or hard-to-find locations.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many report fast and prompt delivery,... See more

Product

Users describe positive interactions with the product. Many customers are pleased with the product itself,... See more

Price

Reviewers mention positive feedback about price. Customers found the pricing to be very competitive, with... See more

Order

Customers had positive experiences with order. Reviewers found the ordering process easy and affordable, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Skeptic Turned Satisfied Customer! I'll admit, I was pretty skeptical at first. The website seemed a bit slow and basic, which didn't exactly fill me with confidence. However, I decided to take... See more

Rated 5 out of 5 stars

Ordered 24 pounds on 2-24-26, the bottle came 3-3-26 to WNY. Box and bottle were shipped loose in another box so some damage to the inner box and scratches on the bottle occured during shipping. Pri... See more

Rated 5 out of 5 stars

I needed freon to refill my AC system after repair. There are very un-reputable suppliers on the web. Be careful, read the reviews and be leery of low price suppliers. Ontapcold has a gr... See more

Rated 5 out of 5 stars

Our old R22 unit started a minor leak. Luckily, I have a license to work with refrigerant from my past employment, so I'm able to do my own minor service at home. I found this company to have R22 at a... See more


Company details

  1. Industrial Gas Supplier
  2. Air Conditioning Repair Service
  3. Boiler and Heating Service

Written by the company

At OntapCold, our focus is the services of refrigerants. Our product lineup includes R410A, R404A, R134A, and R22. Maintaining the highest standards of product quality, OntapCold keeps up with industry trends to offer cost-effective, high-efficiency products to enhance the consumer purchasing experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 3 out of 5 stars

The product is fine but I had to chase…

The product is fine but I had to chase down the FedEx driver to find out where he left it because he left it out behind a car by the street in front of my house I would have never found it but I'm pretty sure some tweaker walking down the street would have

12 May 2026
Unprompted review
Ontapcold logo

Reply from Ontapcold

We’re really sorry about the delivery issue — that sounds frustrating. We’re glad the product arrived safely in the end, and we’ll share your feedback with our carrier to help prevent this in the future. Thanks for bringing it to our attention!

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Frankly, I was skeptical first, since I was scammed twice by shaky companies that advertise low-cost refrigerant, but never ship. I am happy to say that Ontapcold is a real company with great product at a reasonable price. I highly recommend.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

My order for R22 was quickly filled

My order for R22 was easily ordered, delivered promptly by FedEx, and arrived in perfect condition. Cost was very competitive. I will definitely check with Ontapcold.com again when the need arises for quick delivery of current refrigerants.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

R22 at reasonable price

Our old R22 unit started a minor leak. Luckily, I have a license to work with refrigerant from my past employment, so I'm able to do my own minor service at home. I found this company to have R22 at a reasonable price. The shipment arrived on time for me to do the work just in time.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

A satisfied customer

I appreciate the personal attention by the seller. It shows concern for the customer and smooth transaction. Delivery w0as shorter than I expected.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

R404A

Ordered 24 pounds on 2-24-26, the bottle came 3-3-26 to WNY.
Box and bottle were shipped loose in another box so some damage to the inner box and scratches on the bottle occured during shipping. Price was 269 with free shipping. Credit card was charged to the United Kingdom London.

3 March 2026
Unprompted review

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