Easy ordering process, quick delivery & as stated. Very good order progress update status information provided. Well packaged for shipping. Great range of products & good that it's all natural without... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought as a gift for a friend - it arrived quickly and well packaged. It included additional instructions and some useful bits like wax and sandpaper, as well as a note explaining that any parts that... See more
Company replied
Love this company, my teenage daughter loves the 3D puzzles and putting them together, it gives her hours of fun and a sense of achievement when finished. She is now onto her 4th one! The puzzles ar... See more
Company replied
Have bought 2 of their brilliant models so far and would definitely recommend. Their customer service is exceptional. I enquired about a product that was out of stock and got an immediate reply. They... See more
Company replied
Company details
Written by the company
The history of the Ukrainian brand UGEARS began in 2014 with the desire of a dedicated technical designer Denis Okhrimenko to rediscover the possibilities of conventional mechanics to the world. Then the brand just began to develop, and the first kits Denis Packed at home, right on his knees. This was followed by the opening of an online store and brand promotion in social networks. The turning point was the conquest of the crowdfunding platform Kickstarter. There 3D puzzles sparked furious excitement, having collected $400 thousand instead of the requested $20 thousand. Now UGEARS known around the world. Unique 3D puzzles are very popular on 5 continents and mainly in Japan. Now we are glad to offer you construction kits and 3D puzzles which work on the principles of classical mechanics. No modeling fan will pass by. Each UGEARS model embodies the spirit and ideals of steampunk. Open design allows you to reveal the secret of a unique mechanical device.
Contact info
Pairc Na Ri, H65 A240, Athenry, Ireland
- +353 851101167
- support@ugears.ie
- ugears.ie
4.9
Excellent
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team went above and beyond with…
The team went above and beyond with fast delivery and amazing service
22 December 2025
Excellent products.
Excellent products.
Presents for nephews.
Brilliant to see them interested in gears and mechanics instead of constantly playing on tablets and game consoles.
7 December 2025
Perfect
Perfect
Dispatched and delivered quickly.
Perfect packaging and appropriate sized box.
Happy to purchase from Ugears again.
8 December 2025
Excellent product and service 👍
30 November 2025
Making sure my product got to me also…
Making sure my product got to me also letting me know where in transit it was day by day
9 November 2025
Efficient and quick
12 October 2025
Good experience on first order
First order from Ugears Ireland and all products arrived as shown on the website and in good time.
Free shipping for orders over 60 euro is also a nice bonus.
24 September 2025
Unique gifts
Quality product, good value for the price, and delivered on time.
Would definitely recommend shopping at Ugears fo that special gift.
6 December 2024
Reply from Ugears Ireland
Thanks Brendan. We absolutely love it when people choose Ugears as a gift!
Delighted with well made and presented…
Delighted with well made and presented motorbike set delivered.
4 December 2024
Reply from Ugears Ireland
Thanks Katherine, we are so happy that you are pleased
Excellent
Delivered exactly as promised. Looks beautiful and very well made. Looking forward to making it.
30 November 2024
Reply from Ugears Ireland
Thanks Marianne. We hope you enjoy assembling your model.
Reply from Ugears Ireland
Thanks for your business and for your time to leave us a review
Request for a review is much to early
The purchase is a gift which arrived today. The praise is for An Post who delivered the item. This request for a
review is a tad too early.
25 November 2024
10 year old loves ugears
My son has previously made ugears models, which we bought whilst on holiday in Italy. I was delighted to find an Irish stockist of ugears, who dispatched our chosen items very quickly.
We will buy more ugears models in the future.
8 November 2024
Reply from Ugears Ireland
Thanks for your brilliant review!
Parts missing
Not all parts were included in the package. I am waiting to hear back on this
6 October 2024
Reply from Ugears Ireland
Hello, we are sorry to hear you had these issues with our model. Please do send an email to support@ugears.ie if not done yet - we will do our best to get it sorted for you. Just to note that the Parts Replacement Policy allows free of charge replacement.
Thanks,
Ugears Ireland Team
Esy site to order from and delivery was…
Esy site to order from and delivery was very quick
26 September 2024
Reply from Ugears Ireland
We are happy you are pleased with the Ugears experience
Have ordered a few items over the past…
Have ordered a few items over the past few years. Great products & really fast delivery.
10 September 2024
Reply from Ugears Ireland
Thanks for you great review
Efficient service
I ordered a model on the Saturday and it arrived the following Tuesday, efficient service and fast delivery. It was a present for someone and it looks great.
9 August 2024
Reply from Ugears Ireland
Thanks for your time to leave us a review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.