Literally exactly what we have been looking for. We went through basically all appointment setting platforms. Trafft, Google, Lunacal, Cal.com, Calendly etc. (sorry for the smear guys) and Setmore pul... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Siddika was an amazing online help for me. She was kind and helpful. Immediately understood and executed the changes I needed even when i wasnt so straightforward or clear at first and I made some mis... See more
Company replied
I’m new to Setmore after having tried a couple of other booking systems and am impressed by its user friendliness. There are a few features it doesn’t currently provide for, such as packages (i.e. ac... See more
Company replied
OMG!!!!! I just have to say that I just got off the phone with Siddharth and he was by far the BEST customer care tech that I've EVER received in my 30 years of doing business in customer care! Sidd... See more
Company replied
Company details
About Setmore
Written by the company
Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.
A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.
Make the world your stage by adding 1-click video meetings to your appointments. With Teleport.Video, you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.
Contact info
1033 Southeast Main Street #5, 97214, Portland, United States
- +1 800 749 4920
- morereviews@setmore.com
- setmore.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very patience and solved everything
He reminded me we had a call that was very helpful because totally forgot. Dhruv was very nice, explained all the features one by one and was very patience. Definitely solved everything;)
27 May 2026
Unprompted review
Partt was amazing!
Partt was amazing! He explained everything in a very understandable manner. He took the time to ask relevant and thoughtful questions to understand my very specialized business which is out of the box. He helped me figure out methods to address specialty services which will make business flow smoothly. I've looked at several other booking services and none compare. Setmore it is! Thank you Partt.
27 May 2026
Unprompted review
Excellent explanation applicable to my…
Excellent explanation applicable to my business, thank you!
26 May 2026
Unprompted review
Reply from Setmore
Hi Ada,
Thank you for taking the time to review Setmore! Great to hear that your demo was excellent and catered to your business. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Customer Service Just Telling Me Its Not A Real Problem
I am extremely disappointed with both the app and the customer service.
I have been having a serious issue that is directly affecting customers trying to book appointments. This is not a small inconvenience. It is causing real problems for my business and creating confusion for customers who are trying to schedule with us.
The worst part is that the problem happens inside their app and also on two different browsers, so clearly this is not just one browser acting up. But instead of actually looking into the issue, testing anything, or asking for details that would help troubleshoot it, customer service simply brushed me off and blamed my browser.
That is not support. That is avoidance.
When a booking system has problems, it affects real customers, real appointments, and real income. I expected the company to take the issue seriously, especially when the same problem happens across multiple platforms. Instead, they made me feel like they just wanted to close the conversation and move on.
No real investigation. No real troubleshooting. No effort to see if it could be a system issue. Just “it must be your browser.”
That is unacceptable for a business tool that people depend on.
If your business relies on customers booking appointments smoothly, be careful. When something goes wrong, you may not get the help you need.
23 May 2026
Unprompted review
Reply from Setmore
Hi Peter,
Thank you for taking the time to share this, and I'm sorry for the frustration you've experienced. When something affects your customers booking with you, it affects your business - and that's not something we take lightly.
I can see our team has already reached out to you directly and we're actively investigating the issue you've raised. You're right that a problem appearing across platforms points to something we need to look at more extensively. Thank you for pushing back on that.
We'll keep you updated as we look into this. If you have any further feedback to share, please don't hesitate to share with our Community team at moremagic@setmore.com.
Julia, Community Team
I love it when on-boarding isn't just…
I love it when on-boarding isn't just going through a script. Parth was able to recognize my level of user experience and answer questions clearly.
21 May 2026
Unprompted review
Reply from Setmore
Hi Jonathan,
Thank you for taking the time to review Setmore! Great to hear that Parth catered your demo to your experience and needs. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I love this app is so easy to use and…
I love this app is so easy to use and helpful.
Now I don’t have to worry about forgetting when customers book with me via text messages. My customers can now book with me through this wonderful app…. And this all wouldn’t have be possible without my great helper Parth Sehtiya who made sure I understood everything seamlessly.
21 May 2026
Unprompted review
Reply from Setmore
Hi Shaguona,
Thank you for taking the time to review Setmore! Great to hear that you love the app and you find it easy-to-use. You can also try out our mobile widget, so you can view your appointments at a glance on your phone home screen. We'll make sure to share your kind feedback with Parth.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Carmen,
Thank you for taking the time to review Setmore! Great to hear that Akshara was patient and very helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The Setmore platform is very helpful…
The Setmore platform is very helpful and I appreciated the fact that when I first signed up, I was met with immediate help. And also another thank you to Parth for helping out with the Setmore demos. Well appreciated, I’ll definitely recommend this to others.
20 May 2026
Unprompted review
Reply from Setmore
Hi Olivia,
Thank you for taking the time to review Setmore! Great to hear that Parth and team were very helpful after you signed up. We'll make sure to share your kind feedback with the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I had a great experience speaking with Parth
I had a great experience speaking with Parth today. He was professional, patient, and extremely helpful in assisting me with understanding the Setmore app. He explained everything clearly, answered all my questions thoroughly, and made the entire process easy to follow. By the end of the call, I felt fully informed and very satisfied with the support I received. Excellent customer service — thank you, Parth!
20 May 2026
Unprompted review
Reply from Setmore
Hi Shawn,
Thank you for taking the time to review Setmore! Great to hear that Parth was professional, patient and extremely helpful. We're glad you found the call easy to follow and you're ready to get started. We'll make to to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Amanda on the chat for costumer service…
Amanda on the chat for costumer service is INCREDIBLE!! not only she helped me but she gave me ideas to help me with my bookings as there isn't a send picture feature on the app yet. Honestly people like this are a huge asset in your company!
19 May 2026
Unprompted review
Reply from Setmore
Hi Andrea,
Thank you for taking the time to review Setmore! Great to hear that Amanda's customer service was incredible. We're glad she gave you some ideas on how to boost your bookings, outwith the features we offer in the app. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Reply from Setmore
Hi Spotless Touch Spa,
Thank you for taking the time to review Setmore! Great to hear that the team were very patient, knowledgable and helpful. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
The representive was very kind and knowledgeab;e
The representive was very kind, knowledgeable and patient with me.I would love to have him as Syl'Vision EnterpriZe personal tech supporter; Because I am disable and have a few mental problems like depression. but he worked just wonderful with me.
15 May 2026
Unprompted review
Reply from Setmore
Hi Sylvia,
Thank you for taking the time to review Setmore! Great to hear that the team were very kind, knowledgable and patient during your call. Providing a positive and comfortable experience is important to us, and we're glad Salman offered that. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
I tried to get some help setting up
I tried to get some help from the online chat, but the guy was hopeless. I asked if Dippal could help me set up my profile, as I had seen other peoples reviews where they were helped to set it up. He didnt seem to understand what I wanted and kept reviewing me to a video. Such a waste of time
15 May 2026
Unprompted review
Reply from Setmore
Hello Karen,
Sorry to hear you faced issues with our support team. We'd love to get your account set up for you. Could you possibly book a free call with our team so one of our onboarding team can help you get set up? You can do this by clicking this link: https://onboarding.setmore.com/services/8b9b083a-52b4-4acf-9f68-5ebe583337f5?source=easyshare
We will be sharing your feedback to the team as we continue to improve the service we offer.
Thanks,
Julia, Community Team
I recently switched to Setmore for my…
I recently switched to Setmore for my business and have had an amazing experience so far. The platform is clean, user-friendly, and offers everything I need to manage my bookings professionally without feeling overwhelming.
A huge thank you to Salman, who helped me through the entire setup process from A–Z. He was incredibly patient, knowledgeable, responsive, and genuinely supportive every step of the way. He took the time to answer all of my questions and made the transition feel smooth and stress-free.
Excellent customer service is rare these days, and Salman truly went above and beyond. Highly recommend Setmore to any small business owner looking for an easy and professional booking platform.
7 May 2026
Reply from Setmore
Hi Ever Ink,
Thank you for taking the time to review Setmore! Great to hear that you've recently switched to Setmore and you've had an amazing experience so far. We're glad you found the platform clean, user-friendly, and offers everything you need to get booked.
It's great that Salman was helpful, patient and knowledgable during your set up. We appreciate your comments on our customer service. We'll make sure to pass on your kind feedback with the team.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Set more feels very business-friendly
Set more feels very business-friendly. The setup and integration with our Zendesk support system felt seamless. The dedicated onboarding experience with the Setmore rep, Hema, was helpful and educational. She was very patient, answered all of my questions, and helped me to get our team all set up. Ongoing customer support and service seems readily accessible. Thank you, Hema & Setmore!
13 May 2026
Unprompted review
Reply from Setmore
Hi Erin,
Thank you for taking the time to review Setmore! Great to hear that you find the app very-business friendly and found the integration with Zendesk support seamless.
We're glad that Hema was helpful, educational and patient when getting your account set up. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Extremely quick to solve my issue!
14 May 2026
Unprompted review
Reply from Setmore
Hi Andréa,
Thank you for taking the time to review Setmore! Great to hear that you found the support extremely quick. We'll make sure to pass on your kind feedback
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Prisha was very positive and helpful
Prisha was very positive and helpful. I really feel like she helped me make sure I get the most out of my paid plan. This product is exactly what I need to make my music lesson bookings successful, and I love how many integrations Setmore has. So far, the setup has been very intuitive, and I have already started using it for my current students. Having the automatic lesson reminders will save me so much time.
13 May 2026
Unprompted review
Reply from Setmore
Hi Chava,
Thank you for taking the time to review Setmore! Great to hear that you Prisha was very positive, and helpful when setting up your account for your music lessons. We'll make sure to share your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Sudevan did a great job helping me…
Sudevan did a great job helping me resolve my issue. Thank you!
13 May 2026
Unprompted review
Reply from Setmore
Hi Stephanie,
Thank you for taking the time to review Setmore! Great to hear that Sudevan did a great job resolving the issue you were facing. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Efficient and friendly
Efficient and friendly. Response in less than a minute via chat at midnight eastern time.
13 May 2026
Unprompted review
Reply from Setmore
Hi Stephen,
Thank you for taking the time to review Setmore! Great to hear that you found the team efficient and friendly. We're glad you got a quick response. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
Setmore Scheduling Tool Excellent customer support
Sudevan was very helpful, professional and courteous during the call. He was patient and gave me valuable information to get Setmore connected and accepting payments. He gave me information about other features which help me get started with the tool.
Very good customer service experience for me as a new user.
8 May 2026
Unprompted review
Reply from Setmore
Hi Jayne,
Thank you for taking the time to review Setmore! Great to hear that Sudevan was very helpful, patient, professional and courteous during your call. We're glad you feel ready to get started. We'll make sure to pass on your kind feedback.
If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7.
Julia, Community Team
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