💼 Technical Support Engineer | 🖥️ Linux | 🐳 Docker | ☸️ Kubernetes | 📊 Prometheus & Grafana
Currently working as a Technical Support Engineer, providing end-to-end enterprise support — handling incidents, resolving application and system-level issues, and collaborating with DevOps and engineering teams to keep production environments stable and reliable.
- 💼 Currently working as Technical Support Engineer
- 🎫 Managing 50+ support tickets/week with strict SLA compliance
- 🚨 Handling critical incidents via Jira & ServiceNow
- 🖥️ Administering Linux environments for log analysis and RCA
- 🐳 Supporting Docker & Kubernetes based application environments
- 📊 Monitoring system health using Prometheus & Grafana
- 📚 Maintaining knowledge base of 50+ resolution guides
- 🌱 Enthusiastic about learning DevOps, Cloud Infrastructure & Automation
- 🚀 Actively looking for DevOps Engineer / Cloud Engineer / SRE opportunities
- AWS (EC2, S3, IAM, VPC, RDS, Route53, ECR, EKS)
- Jenkins
- GitHub Actions
- Terraform
- Ansible
- Docker
- Kubernetes
- SonarQube
- Trivy
- Linux
- Git
- Bash
- Node.js
- PostgreSQL
End-to-end cloud infrastructure provisioning project built using Terraform and AWS EKS.
- Infrastructure provisioning using Terraform
- AWS EKS cluster setup
- VPC, Subnets, Security Groups configuration
- IAM roles and policies
- Amazon ECR integration
- Kubernetes-ready cloud environment
🔗 Repository
https://github.com/azharmd-dev/robomart-tf-eks
A Node.js microservice demonstrating a complete DevOps CI/CD pipeline.
- Docker containerization
- Jenkins pipeline
- GitHub Actions CI/CD workflow
- SonarQube code analysis
- Trivy security scanning
- AWS ECR image repository
- Kubernetes-ready deployment
🔗 Repository
https://github.com/azharmd-dev/catalogue
⭐ Always learning and building Cloud & DevOps projects
