RELEX Solutions

Supply disruptions can hit fast, whether it’s weather damage, supplier delays, or sudden shifts in demand. This article from RELEX explores how AI-driven planning helps retailers simulate disruption scenarios, automate replenishment decisions, and respond faster when supply becomes unpredictable.

Most AI integration issues start with data, and they only become visible once systems are connected. Different tools run on different models, datasets, and assumptions. Over time, those differences create gaps in decision-making that teams end up reconciling manually. The impact shows up quickly in day-to-day operations, with planning outputs that don’t match execution, teams second-guessing system recommendations, and automated workflows gradually reintroducing manual steps. At its core, this is a consistency challenge. Systems need to operate from the same underlying data and decision logic so outputs stay aligned from planning through to execution. With RELEX Open, AI agents connect through open protocols and access planning data, workflows, and actions in real time using the tools teams already rely on. This keeps decisions coordinated centrally and ensures connected systems operate from a shared foundation. Unstructured inputs, such as supplier updates or external signals, can be fed directly into planning workflows without manual reformatting. In practice, this means a promotion plan created in an external AI tool can draw from live planning data, while a supplier email can trigger updates to operational plans automatically. The result is a connected system where decisions remain aligned across workflows, which determines whether AI reduces work or simply shifts it elsewhere. Learn more: https://bit.ly/4ntCElz

Despite significant investment in AI, many transformation initiatives still fail to scale beyond experimentation. RELEX has partnered with INSEAD to build an executive masterclass series designed specifically for manufacturing and retail leaders navigating AI transformation. Not theory. Not hype. A structured program built around the decisions that determine whether AI delivers ROI or just slides in a board deck. Two cohorts are open now: 1️⃣ Cohort 01 - Apply by May 31 2️⃣ Cohort 02 - Apply by September 30 Register your interest: https://bit.ly/4nKtJN6

Does your organization have a ‘zombie’ AI project? In the latest episode of Decision Loop, Robyn Bolton defines them as pilots that aren't delivering results, don't have a clear next step, but haven't been cancelled either. They just continue to lumber around, devouring resources. Her advice for clearing them out is direct: if a project feels stuck and you don't know what to do next, kill it. The resources tied up in a zombie project could go toward something else with the potential to scale. She makes the case in full on Episode 5 of Decision Loop. YouTube: https://bit.ly/3PyeSsh Apple Podcast: https://bit.ly/48Tnr7x Spotify: https://bit.ly/4nvUOn6

Booths is expanding its use of RELEX to bring more structure and consistency to fresh food management across its stores. Building on a long-standing relationship, the retailer will introduce expiry date management and markdown capabilities to support store teams in managing short shelf-life products day to day. With clearer guidance and better visibility into product life cycles, teams can act faster, reduce manual effort, and maintain the quality customers expect. Read how Booths is strengthening store execution across fresh categories: https://bit.ly/4fw13oJ

𝐃𝐚𝐲 2 𝐤𝐞𝐲𝐧𝐨𝐭𝐞 𝐚𝐭 𝐆𝐚𝐫𝐭𝐧𝐞𝐫, 𝐁𝐚𝐫𝐜𝐞𝐥𝐨𝐧𝐚 𝐨𝐧 𝐡𝐮𝐦𝐚𝐧 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐈 𝐰𝐚𝐥𝐤𝐞𝐝 𝐚𝐰𝐚𝐲 𝐭𝐡𝐢𝐧𝐤𝐢𝐧𝐠 𝐚𝐛𝐨𝐮𝐭 𝐀𝐈 𝐦𝐨𝐫𝐞 𝐜𝐥𝐞𝐚𝐫𝐥𝐲 𝐭𝐡𝐚𝐧 𝐈 𝐡𝐚𝐯𝐞 𝐢𝐧 𝐦𝐨𝐧𝐭𝐡𝐬. Renowned human connection expert Simone Heng, said, people connect when they perceive you as more like them than you actually are. It takes seconds to build and years of neglect to lose. In a world where AI is handling more of the transactional layer, that gap is where human leaders either earn trust or cede it. Few things that stuck with me from the session: 𝐋𝐨𝐧𝐞𝐥𝐢𝐧𝐞𝐬𝐬 𝐝𝐞𝐠𝐫𝐚𝐝𝐞𝐬 𝐡𝐮𝐦𝐚𝐧 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐚𝐧𝐲𝐨𝐧𝐞 𝐧𝐨𝐭𝐢𝐜𝐞𝐬. The part of the brain that handles contingency planning dims first. That is precisely the capacity you need when decisions are high-stakes and the timeline is short. 𝐏𝐞𝐨𝐩𝐥𝐞 𝐮𝐬𝐢𝐧𝐠 𝐀𝐈 𝐚𝐬 𝐚 𝐬𝐨𝐜𝐢𝐚𝐥 𝐩𝐫𝐨𝐱𝐲 𝐚𝐫𝐞 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐚 𝐥𝐨𝐰 𝐭𝐨𝐥𝐞𝐫𝐚𝐧𝐜𝐞 𝐟𝐨𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐞 𝐟𝐫𝐢𝐜𝐭𝐢𝐨𝐧. That matters because real-time problem solving requires someone willing to say this is wrong, we need to change course. A Virginia study showed that standing next to a high-trust teammate made a steep hill look measurably less steep. The brain counts your teammates’ strengths as its own when facing a challenge. Connection is not a culture initiative. It is a performance variable. The moment that landed hardest: Ukrainian soldiers evacuating an elderly woman using an unmanned vehicle. The robot covered the ground. A soldier spray-painted “Grandma, get in” on the floor mat, and she trusted it enough to climb in. The machine, a drone in this case, had the reach but the 𝒉𝒖𝒎𝒂𝒏 𝒉𝒂𝒅 𝒋𝒖𝒅𝒈𝒎𝒆𝒏𝒕. 𝑻𝒉𝒂𝒕 𝒄𝒐𝒎𝒃𝒊𝒏𝒂𝒕𝒊𝒐𝒏 𝒊𝒔 𝒘𝒉𝒂𝒕 𝒎𝒂𝒅𝒆 𝒊𝒕 𝒘𝒐𝒓𝒌. As AI takes on more in our organizations, the judgment layer, the ability to read context, build trust, and act in the gap the algorithm cannot fill, remains the most consequential thing a leader brings to the table. #HumanInTheLoop #Leadership #AIStrategy #FutureOfWork #HumanConnection #GartnerSC #AI RELEX Solutions

Berggård Amundsen & Co AS is expanding its use of RELEX AI to improve product availability and reduce inventory imbalances across its operations in Norway. After implementing RELEX forecasting and replenishment in 2023, the electrical wholesaler is now deploying AI-Assisted Diagnostics to identify the root causes of stockouts faster and help teams take action before issues impact customers. Delivered together with PwC, the project will support more accurate inventory decisions across Berggård Amundsen’s network of stores and distribution operations. Read more about how Berggård Amundsen is using AI to improve inventory performance and day-to-day planning decisions: https://bit.ly/3Pwt9Wq

RELEX is heading to NRF 2026: Retail's Big Show Asia Pacific with our partners at genieX Philippines! Together, we're bringing smarter retail solutions to the region, and we want to connect with you at the show. Swing by Booth #901 or book a meeting ahead of time. Book a meeting: https://bit.ly/3OV00E5

Optimera Svenska AB, part of the Saint-Gobain Group and one of Sweden’s leading building materials distributors, is improving seasonal availability and reducing manual workload with RELEX. Using RELEX, the company has moved from reactive, manual planning to a more structured process that starts months ahead of peak season. Discover more results and how Optimera plans ahead to stay in stock when demand is highest: https://bit.ly/4dhzVHe

Last week, we brought together over 400 supply chain and retail planning leaders at the Grand Hyatt Nashville for three days of learning, connection, and conversations about the future of AI-driven planning — making this our biggest RELEX Live yet. Spanning AI-powered planning and demand forecasting, manufacturing and CPG, the week brought packed rooms, big conversations and a dedicated Masterclass for MFG & CPG leaders. We opened with an AI breakfast panel, moved through the breakout sessions and closed out with a party that was pure Nashville. 🎸 A record 60+ partners joined us at the Partner Summit, and dedicated analyst sessions with Coresight Research, IDC, Nucleus Research & RSR Research (Retail Systems Research) brought some of the sharpest industry perspectives to the room. A massive thank you to every attendee, customer, partner, and team member who made this possible. The content hub is now live, so catch up on anything you missed: https://bit.ly/4d8YuYg