Bot Insight dashboards

The Bot Insight dashboards provide dedicated graphical insight to help you view your bot information.

Dashboards display meaningful visuals and charts so that you can analyze, interpret, and take action on the updates that are important to you. You can use dynamically updated information about active users, failed tasks, apps, bots, bot schedules, workflows, queues, and the overall status of devices to create custom dashboards and widgets.

Note: You must use the Analyze package version 2.3.0-20210922-121532 or later to generate the dashboard when running analysis. This package version is available from Automation 360 v.23.
Perform the following steps to apply the package.
  1. From the Control Room, select Manage > Packages > Analyze.
    Location of Analyze package version
  2. Change the Analyze package version to 2.3.0-20210922-121532 or later.
  3. Save your changes.
  4. Run the bot and ensure the change to dashboard generation.
Note: For changes to be applied to the public workspace, checkIn your bot before running analysis.
When you create and run a bot, Bot Insight automatically creates a default dashboard in the collection: My dashboards. If you have a parent bot and a child bot, Bot Insight creates a separate dashboard for each of the bots.
Note: The system does not automatically refresh (auto-refresh) the Bot Insight dashboards unless the user loads a screen or clicks the Refresh button, thereby manually refreshing data on a page.
When you deploy and run a bot on the Bot Runner machine, Bot Insight aggregates all the information related to that bot. The published dashboard for that bot displays the aggregated bot information.
Note: Some data might not populate in a widget if bots were created in Automation 360 v.12 or earlier versions. See the following article for troubleshooting: Bot Insight dashboard not populating data in specific widgets (A-People login required).
My dashboards displays the following dashboards:

The Bot Insights dashboards might intermittently fail to load and display a Session timeout error message, even when users have the correct roles and permissions configured. This limitation is more likely to occur in scenarios where the user has access to a large number of folders and bots. In such cases, the dashboard request takes longer to aggregate and render the required data. If the load time exceeds the system’s session threshold, the request is terminated, resulting in a session timeout error.

As a result, the dashboards does not render, and users are unable to view analytics despite the underlying data being available and accessible.

Note:
  • You must have either the AAE_Bot Insight Admin or the AAE_Bot Insight Consumer role assigned to you to view the published dashboard.
  • The data visible on the dashboards is in the UTC time zone.