Online medical certificate FAQs
Common clinical, legal, and workplace questions about getting a medical certificate online in Australia.
Are online medical certificates legit?
Yes, an online medical certificate, doctor's certificate, and sick certificate issued through telehealth providers such as Doccy are legally valid in Australia. The certificate has to come from an AHPRA-registered doctor after a real consultation. That's the rule from the Medical Board of Australia. Doccy meets this standard for every certificate. Our doctors assess your condition by phone, then issue a certificate that employers, universities, TAFEs, schools and travel companies all accept. There's no legal difference between a medical certificate from a GP clinic and one issued online through a telehealth provider like Doccy.
What is the quickest medical certificate to get?
Getting an online medical certificate is usually the fastest option. Doccy's average time from start to getting the email is under 30 minutes. You fill in a short form, take a quick call from our AI health assistant, and a doctor reviews your case. Your certificate is emailed the second the doctor approves it. We're open 24/7 with no appointment needed. A GP visit usually means booking ahead, travelling, and sitting in a waiting room for an hour or more.
Can an employer refuse an online medical certificate in Australia?
No. Under the Fair Work Act, employers have to accept a valid medical certificate from an AHPRA-registered doctor, whether it was issued online or in person. Telehealth is recognised by the Medical Board of Australia as valid medical practice, so an online medical certificate from Doccy is legally the same as one from a GP clinic. Some employers do verify certificates, and Doccy makes this easy. Every certificate includes a unique code your employer can check at doccy.com.au/verify-certificate. They can confirm it's real, but they can't access your medical records or find out your diagnosis.
How many sick days can you take without a doctors certificate in Australia?
It depends on your workplace. Some employers want a sick certificate from day one. Others let you take one or two days without documentation. Check your employment contract or workplace policy. When you do need a certificate, you can get a medical certificate online from Doccy in under 10 minutes. We cover up to 5 days per certificate and backdating is included at no extra charge.
What is the easiest way to get a medical certificate online?
Through Doccy. You fill in a 2-minute form from your phone or computer, take a quick call from our AI health assistant, and a doctor reviews your case. Your med cert is emailed to you the moment the doctor approves it. No travel, no waiting room, no appointment to book. Available 24/7 from anywhere in Australia, starting at $12.90.
Does Doccy offer a subscription?
Yes. For $18.90 per month you get unlimited medical certificates. Every one is still reviewed and approved by an AHPRA-registered doctor. We won't issue a certificate unless it's clinically justified. If you have a recurring condition like chronic pain, migraines, or autoimmune flare-ups, the subscription usually pays for itself after a single use. Cancel anytime, no lock-in.
Can you get a medical certificate without seeing a doctor in person?
Yes. You don't need a face-to-face appointment to get a medical certificate online. Telehealth consultations by phone or video are legally valid in Australia. At Doccy, a doctor reviews your case and speaks with you before issuing your certificate. You're still assessed by a real AHPRA-registered doctor, you just don't need to leave the house to do it.
Is a doctors certificate the same as a medical certificate?
Yes. A doctors certificate, medical certificate, sick certificate, dr certificate, and med cert are all the same document. Different people use different names for it. What matters is that it's issued by an AHPRA-registered doctor after a proper consultation. Doccy issues all of these online from $12.90. For more, see our doctors certificate online page.
Can I get a medical certificate online for past sick days?
Yes. If you were too sick to see a doctor earlier in the week, Doccy's doctors can certify those earlier days on your certificate if it's clinically justified. The certificate is dated the day it's written, but the doctor can note that your illness started on an earlier date. There's no extra charge for backdating at Doccy. Learn more about getting a backdated medical certificate.
How much does the cheapest medical certificate online cost?
Doccy starts at $12.90 for a single day certificate, making it one of the most affordable options in Australia. A certificate covering 2 to 5 days is $28.00, with backdating included. Compare that to $60 to $80 for a GP visit or $29 to $35 for a pharmacy absence certificate that isn't even issued by a doctor. See our guide on getting a free medical certificate online in Australia.
Can I get a sick certificate online on weekends or public holidays?
Yes. Doccy is open 24/7, including weekends, public holidays, and overnight. If you wake up sick on a Saturday morning or need a sick certificate at midnight, you can get a medical certificate at doccy.com.au without waiting for a GP to open on Monday.
Can I get a medical certificate for 2 or 3 days?
Yes. Doccy's 2 to 5 day medical certificate covers any combination of days for a flat $28.00. Whether you need a 2 day medical certificate, a 3 day medical certificate, or the full 5 days, the price is the same. Backdating is included, so if your illness started yesterday or earlier, the doctor can note that on your certificate at no extra charge as long as it's clinically justified.
Medical emergency? This service is not for urgent care. If you believe you or someone else is in danger, call 000 immediately.