Bast offers you a really easy concept. Some parts were not available in the first shipment, we were informed on this before we put in the order. The thermometer that was send in the first shipment d... See more
Company replied
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Bast offers you a really easy concept. Some parts were not available in the first shipment, we were informed on this before we put in the order. The thermometer that was send in the first shipment d... See more
Company replied
It is our second tent sauna. Previously we had Russian made Mobiba, which we thought was fantastic, but Basta beats it in many ways: easy to assemble, protective cover against weather conditions, and... See more
Company replied
Perfect service, always quick answers, fantastic quality, both the tent and the wood stove. You can't go wrong investing in this tent sauna, we chose Löv, suited our needs perfect.
Company replied
Tent warms up very well and seems of good quality! The only drawback that I have discovered so far is that there is some moulding in the cornors of the tent due to humidity that builds up on the insid... See more
Company replied
At bast sauna, our goal is simple: to make sauna accessible to everyone and spread the Nordic sauna culture. We believe that a sauna should be an experience accessible to all, regardless of space, budget, or building restrictions. That’s why we created high-quality sauna tents - allowing you to enjoy a real sauna experience wherever you are. Developed in collaboration with Luleå University of Technology, our sauna tents are tested in extreme conditions and can reach over 100°C, delivering the same heat as a traditional sauna. Whether you're relaxing in your backyard, in nature or warming up after a cold dip, our sauna tents provide the solution. With over 5.000 satisfied customers and a dedication to quality and innovation, bast sauna is Sweden’s highest-rated sauna company. We offer fast shipping, a 100-day satisfaction guarantee, and a full range of accessories to enhance your sauna experience. Sauna has always been more than just heat to us — it’s a ritual that brings people together, promotes recovery, and creates moments of stillness in a busy world. Our mission is not only to design tents that perform in the harshest conditions, but also to inspire people to embrace the deeper values of sauna culture. That means giving families and friends an easy way to connect, giving athletes a tool for faster recovery, and offering anyone the chance to experience the proven health benefits of sauna bathing — from improved circulation to stress relief. We continue to expand our product line with thoughtful accessories such as benches, ice baths, weather covers, and stove upgrades, so your setup can evolve with your needs. Every detail is carefully considered to maximize durability, safety, and ease of use. Whether you are completely new to sauna or a lifelong enthusiast, our products are built to help you create lasting routines and memories. With Bast Sauna, you don’t just buy equipment — you join a growing community dedicated to living better, the Nordic way.
Return the sauna if you're not satisfied
Blekingegatan 28b , 118 56, Stockholm, Sweden
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Replied to 66% of negative reviews
Typically replies within 1 month
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Bast were very quick to reply and helpful.

Reply from Bast sauna
Bast offers you a really easy concept. Some parts were not available in the first shipment, we were informed on this before we put in the order. The thermometer that was send in the first shipment did not totally work so after a nice contact with them they have put a new version in the last shipment. It feels like a real flat organisation regarding communication. Super bra!

Reply from Bast sauna
I love my sauna tent and would recommend it to anyone who wants a full sauna experience at home or to bring with them for an affordable price! Great customer service also.

Reply from Bast sauna
It is our second tent sauna. Previously we had Russian made Mobiba, which we thought was fantastic, but Basta beats it in many ways: easy to assemble, protective cover against weather conditions, and the overall high quality of the both the tent and the stove. It is a solid product that we believe will enjoy for many years

Reply from Bast sauna
So simple! A few minutes to assemble, another 20 minutes to get the heat up to 80 degrees. The Sauna tent feels sturdy and very high quality. I am very happy!

Reply from Bast sauna
Perfect service, always quick answers, fantastic quality, both the tent and the wood stove. You can't go wrong investing in this tent sauna, we chose Löv, suited our needs perfect.

Reply from Bast sauna

Reply from Bast sauna
I love my Bast I have it at my cottage by the lake Siljan
10 minutes an 4 pieces of wood and I have 80 degrees C 😀
Last autumn one of the brace was split Today I had a new one
One of the guys helped me through Facetime and showed me how to put the brace in the right place Thanks a lot

Reply from Bast sauna
I am absolutely loving my bast sauna! The set up is simple, everything is very well made, and it gives off a wonderful high heat. The level of customer service from the team is beyond excellent! Highly recommend.

Reply from Bast sauna
Have the sauna since only a month but so far I am very satisfied with how fast one can build it up and it takes about 30 minutes for it to get up to 80 degrees and I managed to get it up to 100 degrees as well. It doesn’t take much wood for the oven to stay hot. Even in the rain the tent staid dry inside.
I am very happy with this purchase.

Reply from Bast sauna
I’ve been using this sauna tent for about a month now and I’m really happy with it. It heats up quickly, is easy to set up, and gives a proper sauna experience.
Simple, reliable, and definitely worth it.

Reply from Bast sauna
I am really very satisfied with the Bast Sauna sauna tent. The build quality is excellent and gives a very durable impression. What impressed me most is that the tent can easily be heated to over 100°C – it truly delivers an authentic sauna experience that you wouldn’t normally expect from a portable setup.
The assembly is straightforward, and the materials feel sturdy and well designed. The heat distribution inside the tent is also even, allowing you to fully enjoy the warmth.
If you need any help, you can always reach out to the Bast team – they are happy to assist quickly and without any hassle.
Overall, a great product for anyone who wants a flexible sauna experience. Clear recommendation!

Reply from Bast sauna
The sauna tents of Bast are simply the hammer. Easy and fast to build. Easy handling. Very robust and solidly manufactured. That's why I bought two.

Reply from Bast sauna
The customer service at Bast is second to none! Any time I have had an issue or concern, they are quick to respond and try their best to solve the problem quickly and efficiently.
It has not been without snags, and they have been so humble to receive feedback and always keen to better their product. I trust these guys!

Reply from Bast sauna
Really happy to give this review. We bought the Näver basic sauna tent a few weeks ago. The tent has really exceeded our expectations from assembly, to the quality of the material of both the tent and bastu stove. The stove can easily fit 40cm logs without problems & pouring water on the stones really kicks up the temperature for sauna pros!
If you like camping this is a great tent option too, just velcro on a mosquito door and voila!
The team at Bastu Sauna have top class customer support and were super friendly and efficient with all our questions (thank you fredrik). Can only highly recommend! :)

Reply from Bast sauna
Great Sauna experience on our terrace so easy to set up and easy reaches 100°C

Reply from Bast sauna
Very good product and great customer service!
I have had the sauna tent for a while now and I am very satisfied with this purchase. The tent is very easy to set up. Overall, it has a high quality and smart details.
I highly recommend the BastSauna tent.

Reply from Bast sauna
Very high quality product and excellent customer service. Highly recommended!

Reply from Bast sauna
Ich habe meine Lieferung von Bast Sauna erhalten, leider hat zunächst ein Paket gefehlt – der Steinkorb. Über die Website konnte ich direkt mit einem Mitarbeiter (Hugo) im Live-Chat Kontakt aufnehmen, und ich war wirklich begeistert vom Kundenservice: unglaublich hilfsbereit, freundlich und lösungsorientiert.
So eine positive Erfahrung mit dem Kundenservice macht man heutzutage nicht oft. Das Problem wurde schnell und unkompliziert geklärt. Genau deshalb habe ich mich entschieden, diese Bewertung zu schreiben.
Absolut empfehlenswert – fünf Sterne! Ich werde Bas Sauna auf jeden Fall weiterempfehlen.
🇬🇧 English
I received my delivery from Bast Sauna, but unfortunately one package was missing at first – the stone basket. I contacted customer support via the live chat on their website and was truly impressed by how helpful and friendly the staff member (Hugo) was.
This was honestly one of the best customer service experiences I’ve had in a long time. The issue was resolved quickly and without any hassle, which is why I felt it was important to leave this review.
Highly recommended – five stars! I will definitely recommend Bas Sauna to others.

Reply from Bast sauna
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