Bast sauna Reviews 428

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bast offers you a really easy concept. Some parts were not available in the first shipment, we were informed on this before we put in the order. The thermometer that was send in the first shipment d... See more

Company replied

Rated 5 out of 5 stars

It is our second tent sauna. Previously we had Russian made Mobiba, which we thought was fantastic, but Basta beats it in many ways: easy to assemble, protective cover against weather conditions, and... See more

Company replied

Rated 5 out of 5 stars

Perfect service, always quick answers, fantastic quality, both the tent and the wood stove. You can't go wrong investing in this tent sauna, we chose Löv, suited our needs perfect.

Company replied

Rated 4 out of 5 stars

Tent warms up very well and seems of good quality! The only drawback that I have discovered so far is that there is some moulding in the cornors of the tent due to humidity that builds up on the insid... See more

Company replied

Company details

  1. Sauna
  2. Garden
  3. Health and Beauty Shop
  4. Sauna Store
  5. Spa and Health Club

Written by the company

At bast sauna, our goal is simple: to make sauna accessible to everyone and spread the Nordic sauna culture. We believe that a sauna should be an experience accessible to all, regardless of space, budget, or building restrictions. That’s why we created high-quality sauna tents - allowing you to enjoy a real sauna experience wherever you are. Developed in collaboration with Luleå University of Technology, our sauna tents are tested in extreme conditions and can reach over 100°C, delivering the same heat as a traditional sauna. Whether you're relaxing in your backyard, in nature or warming up after a cold dip, our sauna tents provide the solution. With over 5.000 satisfied customers and a dedication to quality and innovation, bast sauna is Sweden’s highest-rated sauna company. We offer fast shipping, a 100-day satisfaction guarantee, and a full range of accessories to enhance your sauna experience. Sauna has always been more than just heat to us — it’s a ritual that brings people together, promotes recovery, and creates moments of stillness in a busy world. Our mission is not only to design tents that perform in the harshest conditions, but also to inspire people to embrace the deeper values of sauna culture. That means giving families and friends an easy way to connect, giving athletes a tool for faster recovery, and offering anyone the chance to experience the proven health benefits of sauna bathing — from improved circulation to stress relief. We continue to expand our product line with thoughtful accessories such as benches, ice baths, weather covers, and stove upgrades, so your setup can evolve with your needs. Every detail is carefully considered to maximize durability, safety, and ease of use. Whether you are completely new to sauna or a lifelong enthusiast, our products are built to help you create lasting routines and memories. With Bast Sauna, you don’t just buy equipment — you join a growing community dedicated to living better, the Nordic way.

100-day satisfaction guarantee

Return the sauna if you're not satisfied

We want you to feel completely confident when choosing us. That’s why we offer a 100-day satisfaction guarantee on our sauna tents. If you’re not fully satisfied with your purchase — whether it’s the quality, performance, or overall experience — you can return it within 100 days for a refund. We believe trying a sauna tent should be as relaxing as using one, so you get plenty of time to test it out in your own environment, at your own pace.

Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Bast were very quick to reply and…

Bast were very quick to reply and helpful.

18 May 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so Ben for your review! :)

Really happy to hear that you had a good experience with our support. We always try to respond quickly and help out as best we can.

Enjoy your sauna sessions and don’t hesitate to reach out if you ever need anything.

Best regards,
Fredrik

Rated 5 out of 5 stars

Bast offers you a really easy concept and great client support

Bast offers you a really easy concept. Some parts were not available in the first shipment, we were informed on this before we put in the order. The thermometer that was send in the first shipment did not totally work so after a nice contact with them they have put a new version in the last shipment. It feels like a real flat organisation regarding communication. Super bra!

5 January 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Hi,
Thank you so much for your kind and honest review.

We are really happy to hear that the concept felt easy and that the communication worked well throughout the process.

We also really appreciate your patience with the missing parts and the thermometer issue. Of course everything should work properly from the start, but when something does not, we always want to make it as smooth as possible to solve.

It means a lot that you experienced us as easy to talk to. Thank you again for your trust and for sharing your experience.

Warm regards,
Fredrik

Rated 5 out of 5 stars

Best buy I did in years!!

I love my sauna tent and would recommend it to anyone who wants a full sauna experience at home or to bring with them for an affordable price! Great customer service also.

5 May 2025
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for the review!

It really means a lot to hear that this has been one of your best purchases in years :)

We’re very happy that you’re enjoying the full sauna experience both at home and on the go, and that our customer service has met your expectations as well.

Best regards,
Fredrik

Rated 5 out of 5 stars

High quality sauna made to last

It is our second tent sauna. Previously we had Russian made Mobiba, which we thought was fantastic, but Basta beats it in many ways: easy to assemble, protective cover against weather conditions, and the overall high quality of the both the tent and the stove. It is a solid product that we believe will enjoy for many years

5 May 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thanks Egle for the review and for sharing your experience!

It means a lot to hear the comparison with your previous sauna, especially since you already had experience with tent saunas before :)

We’re very happy to hear that you appreciate the easier setup, the weather cover, and the overall quality of both the tent and stove. Our goal has always been to create a durable and reliable sauna experience that can be enjoyed for many years.

Thank you again for the support and welcome to the Bast family!

Best regards,
Fredrik

Rated 5 out of 5 stars

So simple!

So simple! A few minutes to assemble, another 20 minutes to get the heat up to 80 degrees. The Sauna tent feels sturdy and very high quality. I am very happy!

3 May 2026
Unprompted review
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Reply from Bast sauna

Thanks Per Olof for the review!

We’re very happy to hear that the setup was smooth and that you could get the sauna up to temperature so quickly :)

It also means a lot to hear that the tent feels sturdy and high quality. That has been one of our biggest focuses during development.

We hope you’ll enjoy many great sauna sessions ahead!

Best regards,
Fredrik

Rated 5 out of 5 stars

Perfect service

Perfect service, always quick answers, fantastic quality, both the tent and the wood stove. You can't go wrong investing in this tent sauna, we chose Löv, suited our needs perfect.

1 May 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you Catarina for the review!

We’re very happy to hear that you’re satisfied with both the sauna tent and the stove, and that our customer service has been helpful throughout the process :)

Great choice with Löv, and wonderful to hear that it suited your needs perfectly. We truly appreciate the support and hope you’ll enjoy many great sauna sessions ahead!

Best regards,
Fredrik

Rated 5 out of 5 stars

Amazing Sauna tent

Amazing Sauna tent! And great customer service!

4 May 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much Eleonor for the review!

We’re really happy to hear that you’re enjoying the sauna tent and that you had a great experience with our customer service :)

We truly appreciate the support and hope you’ll enjoy many amazing sauna sessions ahead!

Best regards,
Fredrik

Rated 5 out of 5 stars

I love my Bast

I love my Bast I have it at my cottage by the lake Siljan
10 minutes an 4 pieces of wood and I have 80 degrees C 😀
Last autumn one of the brace was split Today I had a new one
One of the guys helped me through Facetime and showed me how to put the brace in the right place Thanks a lot

28 April 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for sharing this, it really means a lot! :)

Sounds like an amazing setup by Lake Siljan, hard to beat that combination. And 80°C in 10 minutes is exactly what we love to hear.

Also really glad we could help you quickly with the brace and guide you through it on FaceTime.

Enjoy many more great sessions ahead, and don’t hesitate to reach out anytime.

Varma hälsningar,
Fredrik

Rated 5 out of 5 stars

I am absolutely loving my bast sauna

I am absolutely loving my bast sauna! The set up is simple, everything is very well made, and it gives off a wonderful high heat. The level of customer service from the team is beyond excellent! Highly recommend.

16 April 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you Gillian for your kind words, it really means a lot to us! :)

Amazing to hear that you’re enjoying the sauna and that both the setup and heat live up to expectations. And we truly appreciate the feedback on our customer service as well.

Wishing you many great sauna sessions ahead!

Warm regards,
Fredrik

Rated 5 out of 5 stars

Have the sauna since only a month but…

Have the sauna since only a month but so far I am very satisfied with how fast one can build it up and it takes about 30 minutes for it to get up to 80 degrees and I managed to get it up to 100 degrees as well. It doesn’t take much wood for the oven to stay hot. Even in the rain the tent staid dry inside.
I am very happy with this purchase.

26 February 2026
Bast sauna logo

Reply from Bast sauna

Thank you Marek, really appreciate you sharing this :)

Sounds like you’ve already got a great routine going. 30 minutes up to 80°C and pushing 100°C is exactly what we aim for, especially with efficient wood usage.

Nice to hear that it stays dry even in the rain as well, that’s something we’ve worked a lot on in the design.

Hope you get many great sessions ahead!

Warm regards,
Fredrik

Rated 5 out of 5 stars

Bast sauna

I’ve been using this sauna tent for about a month now and I’m really happy with it. It heats up quickly, is easy to set up, and gives a proper sauna experience.
Simple, reliable, and definitely worth it.

9 April 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for your review!

Great to hear that you’ve been using it consistently and that it’s delivering the experience you were hoping for.

Appreciate you taking the time to share this, and enjoy many more sessions ahead! :)

Warm regards,
Fredrik

Rated 5 out of 5 stars

Top product!

I am really very satisfied with the Bast Sauna sauna tent. The build quality is excellent and gives a very durable impression. What impressed me most is that the tent can easily be heated to over 100°C – it truly delivers an authentic sauna experience that you wouldn’t normally expect from a portable setup.

The assembly is straightforward, and the materials feel sturdy and well designed. The heat distribution inside the tent is also even, allowing you to fully enjoy the warmth.

If you need any help, you can always reach out to the Bast team – they are happy to assist quickly and without any hassle.

Overall, a great product for anyone who wants a flexible sauna experience. Clear recommendation!

28 March 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for the detailed review, it really means a lot to us!

Amazing to hear that you’re enjoying both the build quality and the heat performance.

Also really appreciate your kind words about our team. We’re always here if you need anything.

Hope you enjoy many great sessions going forward :)

Best regards,
Fredrik

Rated 5 out of 5 stars

Einfach Schnell Qualität

The sauna tents of Bast are simply the hammer. Easy and fast to build. Easy handling. Very robust and solidly manufactured. That's why I bought two.

9 February 2026
Bast sauna logo

Reply from Bast sauna

Thank you for your kind words! Great to hear that you appreciate the quality and how easy it is to set up and use. And buying two, that really means a lot to us. Enjoy your sauna sessions.

Warm regards,
Fredrik

Rated 5 out of 5 stars

Best customer service around!

The customer service at Bast is second to none! Any time I have had an issue or concern, they are quick to respond and try their best to solve the problem quickly and efficiently.

It has not been without snags, and they have been so humble to receive feedback and always keen to better their product. I trust these guys!

10 March 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for your review, it really means a lot to us :)

We truly appreciate you highlighting both the positives and the bumps along the way. That kind of honest feedback is exactly what helps us keep improving, and we’re really glad you’ve felt heard and taken care of.

Wishing you many great sauna sessions ahead!

Best regards,
Fredrik

Rated 5 out of 5 stars

Couples that sauna together stay together

Really happy to give this review. We bought the Näver basic sauna tent a few weeks ago. The tent has really exceeded our expectations from assembly, to the quality of the material of both the tent and bastu stove. The stove can easily fit 40cm logs without problems & pouring water on the stones really kicks up the temperature for sauna pros!
If you like camping this is a great tent option too, just velcro on a mosquito door and voila!
The team at Bastu Sauna have top class customer support and were super friendly and efficient with all our questions (thank you fredrik). Can only highly recommend! :)

10 March 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Hello Kent!
Thank you so much for taking the time to write this review. It really means a lot to us.

“Couples that sauna together stay together” might be our new favorite saying :) We’re very happy to hear that the Näver Basic has exceeded your expectations and that everything from the assembly to the materials and stove performance has worked well for you.

Great tip about the mosquito door as well. We love seeing the creative ways people use the tent beyond just sauna.

Enjoy many more sauna sessions together and thanks again for the kind words.

Warm regards,
Fredrik

Rated 5 out of 5 stars

Great Sauna experience on our terrace…

Great Sauna experience on our terrace so easy to set up and easy reaches 100°C

24 January 2026
Bast sauna logo

Reply from Bast sauna

Hello Roger,
Thank you so much for your review!

Great to hear that the sauna works well on your terrace and that the setup felt easy. We hope you enjoy many relaxing sauna sessions ahead. If you ever need anything, just reach out.

Warm regards,
Fredrik

Rated 5 out of 5 stars

Very good product & great customer service!

Very good product and great customer service!

I have had the sauna tent for a while now and I am very satisfied with this purchase. The tent is very easy to set up. Overall, it has a high quality and smart details.

I highly recommend the BastSauna tent.

28 February 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much for your kind words!

It truly means a lot to hear that you’re happy with both the sauna tent and the support you’ve received from us. We’ve put a lot of focus into making the setup simple and the details well thought through, so it’s great to hear that it shows.

Thank you for recommending us and for being part of the Bast family. We hope you enjoy many warm sessions ahead! :)

Best Regards,
Fredrik

Rated 5 out of 5 stars

Very high quality product and excellent…

Very high quality product and excellent customer service. Highly recommended!

1 February 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you so much! :)
We’re really happy to hear that the quality of the product and our customer service lived up to your expectations. Your recommendation means a lot to us. If you have any questions or need anything else, just let us know! :)

Best regards,
Fredrik

Rated 5 out of 5 stars

Outstanding Customer Service – Highly Recommended!

Ich habe meine Lieferung von Bast Sauna erhalten, leider hat zunächst ein Paket gefehlt – der Steinkorb. Über die Website konnte ich direkt mit einem Mitarbeiter (Hugo) im Live-Chat Kontakt aufnehmen, und ich war wirklich begeistert vom Kundenservice: unglaublich hilfsbereit, freundlich und lösungsorientiert.
So eine positive Erfahrung mit dem Kundenservice macht man heutzutage nicht oft. Das Problem wurde schnell und unkompliziert geklärt. Genau deshalb habe ich mich entschieden, diese Bewertung zu schreiben.
Absolut empfehlenswert – fünf Sterne! Ich werde Bas Sauna auf jeden Fall weiterempfehlen.
🇬🇧 English
I received my delivery from Bast Sauna, but unfortunately one package was missing at first – the stone basket. I contacted customer support via the live chat on their website and was truly impressed by how helpful and friendly the staff member (Hugo) was.
This was honestly one of the best customer service experiences I’ve had in a long time. The issue was resolved quickly and without any hassle, which is why I felt it was important to leave this review.
Highly recommended – five stars! I will definitely recommend Bas Sauna to others.

9 February 2026
Unprompted review
Bast sauna logo

Reply from Bast sauna

Thank you Benjamin! :) We’re really happy to hear that Hugo was able to help you quickly and smoothly when the stone basket was missing. That’s exactly the kind of experience we always aim to deliver. :)

It truly means a lot that you took the time to write this, especially since something wasn’t perfect from the start. The fact that you still describe it as one of your best customer service experiences makes us proud :)

We hope you’re now fully up and running and enjoying many great sauna sessions ahead. And thank you for recommending us to others, that means more than you know.

Warm regards,
Fredrik

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