📅 For our North American followers, this Thursday at 12PM ET, Christopher Sale is joining a star-studded panel to discuss AI progress and impact across the MSP stack. Sign up here -> https://lnkd.in/gd_ZcVQH Join us as we unpack the progress and insights of these changes, category by category. This session features an incredible cast of Founders and Executives, each building solutions across the modern MSP stack: - Service: Christopher Sale of SuperIT - Data / Risk: Dan Candee of Cork - Security: Anup Ghosh of ThreatMate - Finance: Rafael Sanguily of Benji Pays - Operations: Pinar Ormeci of Lexful Looking forward to seeing you there.
SuperIT
IT Services and IT Consulting
Adelaide, South Australia 217 followers
AI agents delivering superhuman IT support
About us
We are building AI agents that supercharge IT teams, with a focus on AI that solves real IT issues for end users. Our mission is to redefine how IT services are delivered for businesses: faster response, deeper insight, and 10x the scalability - without 10x the headcount.
- Website
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https://www.superit.ai
External link for SuperIT
- Industry
- IT Services and IT Consulting
- Company size
- 2-10 employees
- Headquarters
- Adelaide, South Australia
- Type
- Privately Held
- Founded
- 2025
- Specialties
- AI, IT Support, IT Services, and AI Agents
Locations
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Primary
Get directions
Adelaide, South Australia 5000, AU
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Get directions
Sydney, New South Wales 2000, AU
Employees at SuperIT
Updates
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We are super excited to have started rolling out SuperIT to our early access customers. The following video is an example of the SuperIT agent resolving a customer issue related to remotely accessing a server - which is often a situation end-users find themselves in when working remotely. Christopher, our CEO, goes over the example and explains what is happening in the background to make this work. It is a great simple example that gives a sneak peek into the capabilities of SuperIT. We’re building AI agents that solve real IT issues for end-users. SuperIT will help MSPs and IT teams scale their IT services. The AI agent can be deployed to client environments so that end users can chat with it when they need. We want each end user to be equipped with a personalised, 24/7 dedicated IT AI engineer, available to assist them when needed, fully integrated with the IT helpdesk in case an issue needs to be escalated to a human in the team. We want to improve the end-user experience, allow IT engineers to focus on high-value & interesting work that they actually enjoy, while enabling the MSPs and IT teams to scale their services to more customers. If you are interested in a demo or joining our waitlist, please visit superit.ai or comment here, and we will get in touch!
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One of the core pillars of our technology is our Digital Twin - the way our AI Agents perceive complex IT environments. Our CEO, Christopher, explains a little further below...
With Super IT, we are focused on building AI agents that solve real IT issues for end users. This specific focus is unique. Much of our competition is focused on pre-defined automation and workflows, with the addition of AI to enhance efficiency. ... and I understand why. Solving real issues reliably using AI is really HARD! We have had to think hard and experiment with how to achieve our vision. The result, and one of the core pillars of our technology, is our Digital Twin. With Super IT, we monitor and gather data in an AI-native format, modelling the relationships between all elements in the IT environment and tracking how those relationships evolve over time. This gives our Agent the ability to “see” the environment in a structured way, making it easier to diagnose problems and accurately determine the possible root causes of an issue in complex and highly variable IT environments. We’re still early, but this approach is showing exceptional results and promise, and it’s one of the reasons I’m so excited about the journey ahead. 🚀
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Well, hello there. Have you seen our new teaser website? www.superit.ai Make sure you let that IT person in your life know about the good news - we are redefining how IT services is delivered to businesses. AI agents delivering exceptional IT support, at scale, so IT engineers can focus on the most valuable and fulfilling IT work for their customers. Keep an eye out!
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