Why HSIA is key to exceptional hotel experiences

📍MXP365 𝘔𝘦𝘪𝘯 𝘚𝘤𝘩𝘪𝘧𝘧 Chat is now live across the entire TUI Cruises 𝘔𝘦𝘪𝘯 𝘚𝘤𝘩𝘪𝘧𝘧 fleet. Integrated directly into the 𝘔𝘦𝘪𝘯 𝘚𝘤𝘩𝘪𝘧𝘧 app, guests can now communicate seamlessly throughout their cruise - with private one-on-one and group chats directly onboard. ✅ Coordinate plans & meeting points ✅ Stay connected with family & friends ✅ Real-time communication without external apps ✅ More connected digital guest experience Another step in the close collaboration between MXP and TUI Cruises to continuously enhance the onboard guest journey. Learn more: https://lnkd.in/dFt9KaEp #MXP365 #TUICruises #MeinSchiff #GuestExperience #CruiseTechnology

Interesting shift in travel connectivity — users are increasingly buying eSIM before they even land. For operators, this means the revenue is moving elsewhere. We’re seeing more players respond by launching their own branded travel eSIM offerings — combining direct sales with global coverage, competitive rates, and service support. Curious to see how this evolves over the coming months.

International travel is about to peak over the summer — but are operators capturing the revenue? More travellers now buy connectivity through travel eSIM apps before they even land. That means the customer, the transaction, and the revenue are increasingly moving outside the operator ecosystem. Redtea Mobile helps operators respond with a white-label travel eSIM app, enabling them to launch under their own brand, capture silent roamers, and create a new digital revenue stream without heavy deployment cycles. Peak travel is here. The time to act is now. #eSIM #Telecom #MNO #MVNO #Roaming #TravelTech #Connectivity

Most hospitality apps have the same lifecycle: Download. Use during trip. Delete. That’s a problem. Hosts lose the relationship the moment the stay ends. No retention. No repeat engagement. No long-term value. The bigger problem - no data. Platforms like ours flip that model—turning a one-time stay into an ongoing connection. Because the real opportunity isn’t the booking. It’s everything that comes after.

Most hospitality apps have the same lifecycle: Download. Use during trip. Delete. That’s a problem. Hosts lose the relationship the moment the stay ends. No retention. No repeat engagement. No long-term value. The bigger problem - no data. Platforms like ours flip that model—turning a one-time stay into an ongoing connection. Because the real opportunity isn’t the booking. It’s everything that comes after.

TikTok’s ambitions in travel and commerce continue expanding well beyond short-form video. New developments around in-app hotel booking reflect a broader strategy to evolve TikTok into a more integrated discovery, recommendation, and transaction platform ... bringing elements of the “super app” model increasingly common in Asia into Western markets. 👉 Read more on Localogy: Building a Super App: Book Your Next Hotel on TikTok 👇 #SocialCommerce #HospitalityMarketing #CustomerJourney #TikTok Brendan Jacobson , Adam Jones

Guest support should feel effortless — for both guests and hosts ✨ With Dushi Concierge, guests can instantly access stay information, house rules, local recommendations, and support with one simple scan. No app download. No repetitive messaging. No friction. Just a smoother guest experience — and more time back for hosts and property managers ⏱️🌴 Simple for guests. Smarter for hosts. #HospitalityTech #GuestExperience #PropertyManagement

ELEVATING PASSENGER CHOICE: VIETJETAIR INTRODUCES LAST -MINUTE ANCILLARY PURCHASES. We are thrilled to announce a significant enhancement to our digital passenger journey. At Vietjetair, we understand that travel needs can change in an instant. To provide maximum flexibility, passengers can now purchase ancillary services directly through our mobile app and website right up until boarding. By removing the traditional "cut-off" windows, we are empowering our travelers to customize their experience on their own terms. This initiative is part of our ongoing commitment to digital transformation and maximizing passenger convenience at every touchpoint. #AviationInnovation #PassengerExperience #DigitalTransformation #AncillaryRevenue

ICYMI: Uber is adding hotel bookings to its app through a new Expedia partnership: U.S. users will be able to search and book from more than 700,000 hotels directly in the Uber app, with Vrbo rentals coming later this year http://dlvr.it/TSJVk2

Most ticketing platforms are built to capture demand. Very few are built to create it. In New York, a huge percentage of ticket decisions happen: • At concierge desks • At hotel front desks • Through recommendations • In real-time conversations Before a guest ever opens a ticketing app. That’s not secondary behavior. That’s primary influence. If your distribution strategy starts at search, you’re already late. The real opportunity is earlier— in the moments where decisions are still being shaped. Because the best ticket isn’t just the one that’s available. It’s the one that’s placed in front of the right guest at the right time. #Ticketing #Broadway #LiveEvents #Distribution #Experiential #NYC